They were very honest and prices were very reasonable. I appreciate the service and never felt I…read morewas being talked over. I will definitely be a continuous customer.

Can't even give them one star. Took my daughter's car in while they were in town. there was a…read moreleak in the Sterling fluid. Had to take it back three times to get it fixed. They got home and it's leaking again. Terrible job and we are out all that money helping them out. Now they are trying to get it fixed again in another state! DO NOT TAKE YOUR CAR HERE! what a headache!

I'm incredibly impressed by the service we received today. We're from out of town and discovered a…read morecrack in our tire late in the day. When the first tire shop couldn't fit us in, they called down to Firestone to see if they could fit us in. The manager Carlin even stayed late to make sure we were taken care of and stay safe on the road for the rest of our trip. I'm so so grateful for their service and kindness.

If you have black rims DO NOT take your car there. Paid for a service and they damaged my rims…read moredue to someone not knowing how to properly take tires off of a rim. Not one but all 4!

Steve ran point on installing 3 new tires on my vehicle (hit a Jurassic sized pothole on I80 and…read morethe dealership I was towed to replaced the damaged one - it was about time for new tires anyway so it worked out especially with winter arriving soon here in the Midwest. Made an appointment at 0800 and I was out of there at 0820. Very professionally run / pit crew style shop with zero markup pressure and customer service honored price match request. First time customer but I look forward to being a repeat customer in the future.

We have used this location a few times and have always had a good experience. I had hit something,…read moreand it knocked my alignment off. With no appointment they got me in, rebalanced and rotated my tires at no charge in under an hour. I cannot recommend this location enough!

Absolutely. I'd keep the review factual and specific, especially around the 128% markup, because…read morethat's the strongest part of your experience. I'd also avoid calling them dishonest or saying they "ripped you off"; describing exactly what happened lets readers reach their own conclusion. Here's a firm but fair version: I really wanted to have a positive experience with this shop. The communication was great, and everyone I dealt with seemed very genuine. In fact, a friend in the industry described them to me as "not the cheapest, but fair and not crooks." Unfortunately, my experience with their pricing left me extremely disappointed. I was charged approximately $3,100 to replace one headlight, including labor. I questioned the cost of the part at the time and was told that was simply what it cost. However, when I submitted the claim to my insurance company, they actually called me to confirm that I had only had one headlight replaced because the cost of the part was roughly double what they expected. My claims adjuster then contacted the shop directly and was told that there was a 128% markup on the part. The shop would not adjust the price, and as a result, my insurance company would not reimburse me for the full amount. I understand that businesses need to mark up parts and make a profit, and I don't expect any shop to be the cheapest. But a 128% markup on such an expensive part, especially after I specifically questioned the price and was simply told that was what the part cost, does not feel fair to me. We live in a small community, and I believe we should be able to trust and support our local businesses. I appreciated the communication and professionalism I received, which makes this experience even more disappointing. Based on the pricing and the way this situation was handled, I cannot recommend this shop and would strongly encourage others to compare parts pricing and ask specifically about markup before authorizing expensive repairs.

They were fast and completely honest and didn't try to sell me crap that I did not need. And they…read moredid not overcharge me

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!

Christian Brothers Automotive was able to help us in a bind as our alternator failed while driving…read moreour Sprinter van across country. We were able to get a same day appointment, they had the parts needed for our sprinter (which is rare), and had the job complete in just a few hours. Thankfully, they also had a garage large enough for our Sprinter (also rare in our experience). They even accommodated our whole family in their waiting room while they worked (my husband, our 7 month old baby, our 2 dogs and me). All in all, we had a great experience in an unfortunate situation. The customer service was amazing and we highly recommend services here.

I brought my RAM 1500 to this shop because the 4WD was not working. That was the entire reason I…read morebrought it in. After paying $200 for their diagnostic, I was handed a 10-page report filled with recommended repairs--but somehow it still didn't tell me why my truck wasn't going into 4WD. Now they want to charge me another $175 an hour just to continue diagnosing the 4WD system. Seriously? I brought the truck in because the 4WD wasn't working, paid $200 for a diagnosis, and left without an answer to the problem I originally brought it in for. To make matters worse, they charged me $25 for a couple gallons of gas because the fuel level was low. I understand gas costs money, but charging $25 for a couple gallons on top of everything else just adds to the feeling that they are looking for every possible way to add another charge to the bill. My experience was extremely frustrating and disappointing. It feels like Jensen Tire 2.0--nickel-and-diming customers instead of focusing on fixing the problem they came in for. I would not recommend this shop based on my experience. If you bring your vehicle here, be prepared for the possibility of paying for diagnostics, getting a long list of recommended repairs, and still not getting the original problem resolved.

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

About two years ago, they replaced a battery and charged me $375. I was shocked, but had too much…read moreto deal with having just moved here, so I paid it. Fast forward to now. Their 5 year warranty battery gave out in less than two years. I got a new one for $129 at Walmart. CB didn't seem to want to deal with the warranty, telling me on the phone they need to check the vehicle to see why my car was draining the battery before any talk about a refund or partial refund. The battery had side posts. CB used old stripped posts that caused my battery to only have a weak connection at best. The result. My car got stranded just off a freeway ramp. I had to wait two hours for AAA to get there and tow me to a place that discovered the issue right away and replaced the battery posts with new ones. Now it runs perfectly, no thanks to UnChristian Brothers. Needless to say. They lost a customer.

Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!