Amazing people, they knew exactly what was wrong with 1997 oldsmobile bravada. . Love them to…read moredeath . . They fixed the transmission shifter. That had just stopped going into gear, they found the part Amen .

Perry's Auto has provided great auto repair from multiple estimates to oil changes. Brian is very…read morecustomer service oriented.

My daughter is in Omaha attending school, and her car needed some desperate help…read more The Mad Hatter team reviewed the issues, communicated how they could fix them, and did so quickly at a reasonable price. I would highly recommend Mad Hatter for their help and guidance.

We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

Extremely Frustrating - Refusing to Take Responsibility for Alignment…read more I took my 2010 Mazda 3 to Firestone for an alignment, and since then, my car has been pulling and yanking dangerously. When I spoke to the store manager about it, he immediately said it wasn't the alignment and claimed the problem was my "steering pump." My car doesn't even have a steering pump, so that explanation makes no sense. I called Firestone corporate to explain the situation, hoping they would at least have the store inspect my car to figure out what's going on, but the store still refuses to look at it without charging me. I paid $145 for an alignment that has caused issues, and now I'm being told I have to pay again just to have them check their own work. This has been incredibly frustrating. I expected professional service and accountability, but instead, I'm met with incorrect information and unwillingness to address a clear problem caused by their service. This is not just poor customer service -- it's unsafe. I expected Firestone to stand behind their work, but instead, I'm left with a dangerous car and no support.

Overall, a very good experience. Called in and easily made an appointment. I find making an…read moreappointment online is not dependable so I always call. When I arrived they got to my car right away for an oil change. Everyone is responsive and friendly. The store was clean. In my opinion this was one of my better visits to a Firestone in the Omaha metro area. I would come back to this store in the future.

As life can go, I found myself at nearly 70, a single Marine veteran needing a replacement reliable…read morevehicle on an ugly budget. My clock is ticking faster than young folks and I really wanted something roomy and comfortable for a large 6' 1" good eater and outdoor chef, handyman, hobbyist, for what is almost certain to be my last vehicle. But....... that budget. To come to the point - I went to Gateway on the opposite end of town from me, to look at another vehicle that ended up not being a good match for me, but, next to it was a Honda Pilot, little older, with some miles. Vehicle had some moderate work done yet, Ben offered this information without my even asking. Try getting THAT somewhere else!!! Perfect vehicle for my needs. Love it! Now it's time to talk money and I meet Ben, the co-owner and main sales force. The vehicle seemed to need a couple minor things to help make me comfortable with the purchase, and these were done, WITH a LOANER car, thanks to Ben. Dave at the front counter is Ben's right hand man, and very capable. Every employee I bumped into or interacted with at Gateway was at minimum professional, and as I understand it they are all ASE certified! Between them all, the agreed minor repairs were completed, my full smile installed, deal struck. A good deal. In closing, now many hundreds of miles later, my vehicle is running and behaving perfectly. I bought this at a fair price and Dave and Ben did what they said they would do, and did so respectfully and promptly. They handed me information NO used car seller would ever do, and kept their promises. I would not recommend anyone buy a used vehicle before looking at what Gateway has to offer. I never thought you could actually trust a used car sales operation, but, I was wrong. Semper Fi

Bad service and Good service. Helped me with a Dent. Took for ever to get to my car to get a dent…read moreout of my fender. But very good service. My car look brand new. Also a very good Value.

Been going here for 15 years at least for all my car needs. From fixing a tire, oil changes, other…read moresimple issues, it's always an easy process. Never have had an issue with my vehicle being taken here.

I recently took my vehicle to Woodhouse Quick Lane for an oil change and tire rotation. Mike…read morechecked me in and I appreciated the text feature for updates. Unfortunately, I was informed that my tires were wearing unevenly and needed replacement, which I wish had been communicated before the oil change. The staff member who relayed the tire issue was professional and even arranged a ride for me home, which I appreciated. However, my experience soured when I tried to get updates. Despite texting Mike multiple times over four days, I received no response. When I finally called, he seemed defensive that I was questioning the reason he didn't inform me that my vehicle was ready for pickup and/or didn't give me a quote for the tires. While the oil change pricing seemed fair, I believe Mike could benefit from customer service training. I was able to find good deals on tires elsewhere and had a great experience with Brakes Plus for an alignment - wish I got my oil change there as well because they were running a 50% off special. Moving forward, I'll be choosing Brakes Plus for my service needs, especially since they offer complimentary Lyft rides. Overall, even though I appreciated the manager calling to let me know he knew they dropped the ball with me on getting the tire quote, I was disappointed with my experience at Woodhouse Quick Lane.

Omaha has a super hero in their midst and may not yet know it! This mans name is Michael and he…read morecame to our rescue on a SUNDAY with a smile on his face. We live in MN and after packing up our suv at the Omaha hotel to head back home, somehow the auto start push button was stuck pressed down. This hero answered my phone call, while out running errands and said he'd swing on by. He not only very quickly and inexpensively dismantled it in a hotel parking lot he made it so we were able to drive the 6+ hours home without a worry. We can't thank him and Evelyn enough for stopping their Sunday plans to help a random family. Top NOTCH Quality - amazing - work!! THANK YOU!

Michael and Alex are my heroes!!! Our brakes started grinding 2 days before we needed to take a…read moreroad trip. They got us in the day I contacted them and, after doing a thorough check to make sure it was necessary, replaced the front rotors and all 4 pads. They were super helpful and kind, and showed us the old parts so we could see what was going on. They went above and beyond the service requested and are a great value!!

I cannot say enough positive things! Honest and genuine good quality work and service. Something…read morevery rare today! A++++

Cory and his crew are wonderful to work with. Always honest and will give you all your options,…read morevery friendly, quick service, more affordable than the dealership. I cannot recommend them more.

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

Excellent respect to the customer Photo review of work…read morecompleted Estimates on future work available Not always the cheapest Extremely clean building and very presentable staff