This is a long overdue review! I've been going to Omaha Car Care for years, first when they were still House of Mufflers & Brakes (Center St. location), and have only had great experiences. The staff is always friendly and forthright with their services. More than a few times I have called them in a panic, as someone who knows nothing about cars, and they've always helped quickly and never without upselling, usually even offering quick fixes at no charge. Can't recommend them enough! read more

I can't recommend this place enough. Mike, Tom, and Warren are very knowledgeable in all areas when it come to your vehicle. I have many experiences here where they have exceeded my expectations every time read more

they don't fix anything you need repaired and will give you your car back worse then what was when you bring it in to them. Horrible place to get things fixed on your car read more

Hardly what they proclaim to be. They do NOT partner with the community. Removed our fleet from their service as they were non responsive to discuss their service inadequacy of their performance read more

Omaha Car Care has been taking care of me and my family for over ten years. The Best auto Techs in Omaha. The Best front desk staff. When you have the Best, no need to go anywhere else :) I stand by everything they stand for :) thank you Omaha Car Care!! read more

Absolutely do not recommend. I had a really great experience here the first time I went with my past car years ago, and it s close to me so when I need something quick, it's my first thought. However, almost every time since then, I have been way over quoted and felt scammed. I had enough points for an oil change, and they told me "No, it's different now", even though the website and my points page said I had enough for a free one. Recently, I took my car in for some issues, and they gave me a paper with the code it supposedly pulled. I was basically told that I need to get a new car (which they recommended a place that they work with and will 'look at the new car for you'), or their repairs will cost $4k+. I eventually got a second and third opinion after no luck looking for a new car. Turns out, my car is NOT pulling the code they gave me, and better yet, my specific car should never pull that code, and the parts they said I needed were only $300.... so where does the $4k+ come from? They also quoted me over $700 for new rotors, which I ended up going to Grease Monkey for where they gave me a discount for waiting (which I did not need because I didn't mind) and it was only $350. I do not recommend this place if you are a woman and alone, or at least bring a man with you so they take you seriously, which you should never have to do. They will scam you and bleed you of your money or send you into a spiral thinking you have to shell out for a new vehicle. Do NOT go here! There are plenty of better options out there that won't scam you or make you feel defeated enough to spend thousands on repairs you supposedly need. read more

Good value auto service. Very friendly staff. It had been some years since my last visit. Which was a good thing. Needed new brakes and an alignment for current car. Car was ready at promised time. read more

60th & Center Street location: Got an oil change and brakes done. Solely pads and rotors were ASTRONOMICALLY expensive! Then I pull out of my garage the next day and find a puddle of oil on the ground. All of the front office staff give off conman / used car dealer vibes. Felt so creepy. Never going there again. read more

Outstanding customer service. Got me in early and car was serviced in record time. Very satisfied and will be sure to tell everyone I know

Went in with a toyota Sienna. Had an exhaust leak and was quoted about $1,200 even though one of their techs said it as an easy fix. Went down the road to Mad Hatter and they fixed it in an hour for less than $200. Never would I trust Quality Car care again. Rip offs. read more

Mike goes above and beyond to create a great customer service experience. He took the time to help me. read more

the brake line between the 2 rear tires rotted out! I picked Omaha Car Care because it was locally owned! huge mistake thinking just because they were local they'd be honest and treat me respectfully! WRONG! instead I towed my car to their shop on Monday! Tuesday they called me and said they didn't have time even though they told me Monday before I towed it that they could get right on it! then Wednesday they started telling me the brake pedal won't tighten back up and ge thinks now I need a master cylinder, but they would try to bleed the brakes by putting my car on a hoist and let gravity do the work, which makes no sense because it makes no difference if it up on the lift or on the ground! i felt like they were treating me like I'm stupid! now we r on day 4 Thursday and i call again it's I think u need a new master cylinder! do I took a dear friend and man whonis a mechanic up there with me! they argued with him about the master cylinder and he asked to see the car! they wouldnt let him but assured us they would try to bleed the brakes again like he requested! we left and amazingly 30 minutes later I get a call we got it fixed! u can cone get ur car! I HATE A CARE REPAIR SHOP THAT TREATS AND TRYS TO STEAL FROM WOMAN JUST BECAUSE THEY THINK THEY CAN TREAT Us LIKE WE R STUPID! I will NEVER take my car to Omaha Car Care for anything! I also asked to fix my taillight! they didn't do that either! THEY SUCk! read more

The staff at Omaha Car Care have always been been very professional and courteous. They go above and beyond to please the customer. I highly recommend Omaha Car Care for all your car needs. read more

I strongly recommend the location at 84th and I. Very professional and great work and Tony is just an all-around nice guy

I was charged $700 to replace my two front rotors and brake pads. I was told $309 for the pads. They told me I needed my front two front rotors replaced. That brought my total to $700. I understand labor but i feel that price was absolutely off. read more

I recently took my car to Omaha Car Care to have the brakes serviced. A complete waste of time. I knew ahead of time that the right front brake caliper was seized and I didn't need to waste time driving to the facility and leaving it there for the day only to be told what I already knew. Apparently, they can't order British parts from nationally-recognized vendors like Rock Auto (e.g., https://www.rockauto.com/en/catalog/mg,1978,mgb) so they couldn't help me...??? Oh, I guess if I buy the parts, they can install for me...??? What if I forget a small "dimbly-widget" that they don't discover until half way into the job -- are they going to wait until I source the part and have my vehicle occupy their stall for several days until it arrives? Complete nonsense. Look elsewhere. read more

Spent nearly $2,200 on repairs; it car was back in the shop less than a month later. The vehicle is admittedly old, though a heads up the repairs would ultimately be useless the first time around would have been helpful. After seeing it a month later, they all of a sudden were concerned with the cost of repairs not being worth it... too little too late, I really could have used that info earlier. They also charged for the diagnostics, which stung a bit, considering the amount I dropped less than a month earlier. Fast service and friendly folk, but pricey and their communication not the best. Hesitant about returning or recommending to others. read more

Customer service is great here. I got an oil change and that went well. The employee did a good job calling me to explain a few other potential things to note and take care of in the near future. The only thing that was a negative is they forgot to rotate my tires. read more

One of my biggest priorities for a car shop is a staff that's open and honest about what my car needs. I appreciate that the staff here laid out what they'd recommend I update now, what repairs can wait, and when I should expect my next repair. I got the impression they would have given the same advice to a friend or family member. read more

The owner of this place is amazing and has wonderful staff. I am so not car smart, but I trust this guy and his staff to meet my needs and the needs of my cars. They keep great records and move so quickly. I recommend people go here any chance I get. read more

Customer service and communication at it's finest. They actually answer the phones and then supply you with accurate information and updates! Courtesy cars available, good speed of service, very trustworthy and just overall they provide a great experience during a time thats usually a not so fun experience (when dealing with car issues) read more

I decided to give Omaha Car Care a go when I began to smell gas every time I drove my truck. I booked an appointment online and got the call the next business day to confirm my appointment. I took my truck in this morning and they gave me a loaner to drive to work and told me they would be in contact when they knew the situation. To make a long story short, they called to let me know what was wrong and what it would cost. They also advised me that there could be additional problems with my fuel system when they actually started the work and would let me know as soon as they could. A couple of hours later, I got a call that said my vehicle was done!! These guys have my business from now on, with no upselling and total honesty. I can't believe how well my truck ran when I picked it up to drive home. Will definitely recommend them to friends as well as using them as my mechanic from now on. Thanks guys, your honesty, quickly getting my vehicle back on the road, and treating me like I was the only customer you had, sure went a long way with me today read more

These guys are absolutely amazing! They go out of the way to give you the best automotive Care at the most cost-effective solutions. They will even take care of you after they've done the work. They stand behind their service. Highly recommended! read more

This is my go-to place for all of my car repairs! We have been going here from the old Midas days in the 1970's! The name has changed, as have owners and some staff, but the treatment we get is always the same! Professional, friendly, fast and reasonable! read more

A belated RAVE review! Retirees and old RVs... In June 2016 , while driving CA to MN in a 1999 (but new to us), 34' Windsport , the AC QUIT just as we were coming across NE ...92 degrees outside! Hubby drove and I YELPED for help. Within minutes of msging, Aaron replied and we drove direct to Omaha Car Care off I-80 and 84th. Dave and Travis were prompt and professional in every way-appearance, communication, and thoroughness. Waited 45 min in their comfy waiting room until diagnosis and parts dictated that the job couldn't be done immediately. They sent for the LOANER which we kept 2 days. THEN when the $14 part couldn't be acquired soon enough, they CALLED AHEAD to MN so the part would be waiting! All that CARE AND PEACE OF MIND for a very reasonable fee....and the EASE of getting that care...PRICELESS!! Thank you guys for great service and for being on Yelp! read more

Cannot thank Omaha Car Care enough-Jeff is amazing! Took care of my car with broken headlights right away and even revisited and fixed it a second time around when I ordered an incorrect part. MUCH more affordable compared to other dealers. Excellent customer care and service. I trust their service and would happily bring my car back in the future for any issues. read more

I am a little slow to get to this, but we came to Omaha from Bakersfield last year for the granddaughter's wedding. Our Dodge diesel pickup needed an oil change and did not know where to go being a visitor to Omaha. I chose Omaha Car Care based on reviews. What a great choice. I called and was told to bring the truck in. They got right on it, suggested a really great burger joint and loaned me a car to get there. Wow! If I get up that way for a visit, I will save my oil change so I can go back to Omaha Car Care. read more

We're in a band on tour in an old rv. We felt as though our lives were in danger due to old brakes turning super soft shortly after this tour started. We stopped in & Dave graciously treated us like human beings & not the scuzzy bearded fools we resemble. The brakes ended up being okay enough to keep driving & instead of slapping us with an over priced charge to look at it Dave was extremely cool & even topped off some fluid for us. As any touring group we are barely just scraping by & his kindness guarantees us being able to pay rent this month. Thank you, Dave. read more

Honest service at a reasonable price. Speed of service is hit and miss, which is understandable. They have a comfortable waiting area and clean facilities. read more

Dave took really good car of my daughter's car. Her car needed a lot of TLC. It really helped that he could provide a loaner car since my daughter attends college out of state. They fixed everything quickly and with a very fair price. We were both very happy with the service and their knowledge. They completed the work on time and within our budget. I would highly recommend them especially to college students since getting a free loaner was very helpful. read more

I went to Omaha Car Care for the first times for an oil changes, get fluids checked, and a couple of light bulbs replaced and that was done on Monday. But on Saturday car started leaking oil and I panicked. It was on a day they weren't opened but I posted absent an email to the company. Well someone called me on Saturday evening with concern and told me to please bring my car back on Monday to be checked. So today they found the issue and took care of the problem and issued a free card for a future oil change. I will recommend this business to others. Thank you Omaha Car Care. read more

If you don't mind waiting several hours for something as simple as an oil change even with an appointment, don't mind dealing with employees who lack basic customer service skills, and also don't mind having to check over all the work performed to make sure it was actually done and that an employee hasn't damaged parts they put on your car or the car itself I would highly recommend this place. Otherwise, read on and be warned, DO NOT GO TO HOUSE OF MUFFLERS AND BRAKES! I got the oil changed in my car at this store, and last night noticed a couple oil drips in the garage. I started looking around and noticed that the filter was dented in and there was a small crack leaking oil. It also appeared that the filter was dented in the direction of it coming off, so to me that says it was never changed, which really bothers me because I had to pay extra for a "special" filter with the oil change. The car was about 2 quarts of oil low, so a pretty significant amount had leaked out and is now covering the side and bottom of the engine and components surrounding it. I got to the store around 7 this morning to have them take a look, and had to wait a few minutes for Dave, the manager, to show up to look at it. He did agree that it was damaged by an employee and offered to replace the filter at no charge. I was happy with the transaction up to that point. What I'm not happy with is that I also asked if he could get the oil changed this morning, and I offered to pay for the oil thinking that since House of Mufflers and Brakes had made a pretty significant mistake when I had my oil changed that I would only have to pay cost for the oil. The car takes 0w40 full synthetic oil, which he didn't have in stock, so he called to get some. He told me the price of the oil was $13.xx. I knew that was a ways out of line considering that I had just bought 2 quarts at Wal-Mart to fill the oil up to get the store for $6.97 a quart, and Wal-Mart also has a 5 quart jug of the oil for $24.97 (see link). I asked why it was so much knowing I could get it for half the cost myself, and he offered to take $3 per quart off, but I would have to pay for the filter, so essentially I wasn't saving anything. I then asked if since he couldn't offer me any better discount on the oil, even though I was there as a result of his employee's mistake, if I could go buy the oil myself quick and have them use it. He told me I could not. I was not there trying to get something free. I was there trying to get a mistake corrected. I thought my offer to pay for the oil was very fair, and I shouldn't have had to pay over $50 in mark-up on oil. I would think that customer service and keeping customers happy would be more of a priority, but apparently it is not. I really just can't believe that after making a mistake that could potentially cost thousands of dollars to fix that House of Mufflers and Brakes wouldn't even replace my oil at cost or let me bring in my own oil. The best remedy I could get was to replace the $15 filter that they had damaged, and as far as I could tell never replaced to begin with. I had been content with the services I had done to my vehicles at House of Mufflers and Brakes until today. I have had 2 oil changes, a tire rotation, new front brakes, and a brake system clean up on my Toyota Tundra, and one oil change in my Passat. After seeing the lack of service I did today, and knowing that House of Mufflers and Brakes employs people who will knowingly damage a part they are putting on a customers vehicle it is very unlikely that I will ever return there. http://www.walmart.com/ip/Mobil-1-0W-40-Advanced-Full-Synthetic-Motor-Oil-5-Quart/23636902 Also, the last time I got an oil change I had an appointment at 1 pm. I got the store on time and ended up waiting there for over 2 hours for an oil change. I did not leave the store until 3:15 pm and they really didn't have a good reason why it had taken so long. Last thing, and this is related to the cost of the oil. They mark up ALL parts they sell around 100%. The couple times I have been quoted a price for parts from here they are double what I could buy them for at any parts store, or even the dealer. So their labor might be slightly cheaper than a dealer for service, but watch out how much you are being charged for the parts. read more

Very nice, great guys. Tom is the BEST!! Know what they are doing and I trust them to fix my car correctly the 1st time. They saved me $2,000 on an incorrect diagnosed problem and fixed it and now my car drives like a dream!! read more

Worst Place EVER! I'd give it 0 stars if I could. I went in with an exhaust issue and explained I thought it was the flex pipe. First they pulled my car in, didn't even put it on a lift to look at it and then came out 10 minutes later telling me the entire system needed to be replaced as it was rusted through and split at the seam and the fix would be $600. I don't know if it was because I was a woman and they thought they could take advantage but it was clear to me they didn't even look at my car. I then took it to Mad Hatter Mufflers off of 144th & Center. They were awesome, they took a look and what do you know... it was the flex pipe after all! The exhaust system was NOT rusted through and split at the seam-House of Mufflers had lied to me trying to get me to do a repair I didn't need. I highly recommend anyone thinking about going here to rethink their decision and suggest visiting Mad Hatter Mufflers instead; they were wonderful and most importantly HONEST! read more