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    Jerome E Rubbelke, MD

    2.5 (8 reviews)
    Closed 7:00 am - 5:00 pm

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    Scott Waters, DO - Nurse and doc area

    Scott Waters, DO

    3.0(2 reviews)
    0.0 mi

    A visit to see my primary doctor. I was having an issue that needed resolving. Before the visit…read morewith the doc, Dawn, medical assistant, performed my vitals , reconfirmed prescriptions and any issues associated with them, and talked in detail about my visit today. Dawn was very knowledgeable, explained what she was doing and suggested ideas to me. Dawn stepped out of the exam room momentarily and returned with some equipment. She performed a procedure on me, explaining what she was going to do. She told me to let her know if there was any discomfort, pain etc. It was a teamwork effort where she required my assistance. It was easy and painless. It was strange in feeling but that about it. The doctor came in shortly after we finished to ensure all issues had been resolved. He was happy with the outcome and so was it. I received a report almost immediately of the outcome of my visit in MyChart. Large outdoor shared parking and WiFi.

    I have worked in the medical field for over 15 years and have never experienced as a patient the…read morelack of care and knowledge of a physician. My first visit with the Dr. Waters went very well we discussed my medical conditions and he treated me for them. My second visit I hurt my neck and came into the office in severe pain. He touched my neck and said it was most likely a muscle strain and referred me to physical therapy. I could barely keep my head up as it was hanging on the right side of my shoulder. I went to the physical therapy appointment and the therapist looked at my neck and said you need to go to the Hospital now and called an ambulance for me. When I got there they did a scan of my neck and I was rushed to another hospital to have emergency total artificial disc replacement. I lost 30 percent of my strength on my right side from the nerves being pressed from my disc for too long because Dr. Waters did not think there was anything wrong with me and did not order any tests to rule anything out. I went to him after for my follow up visit after the hospital and I was treated very poorly by him. After that visit he refused to continue treating me for my conditions and would know longer refill my prescriptions that I have been on for over 10 years. As a physician he knew he messed up did not apologize and I ended up having to find a new primary care doctor. I chose his office because it is down the street from where I live and I can not drive and I had to find another Dr further away for me to now have to take an Uber to get to. If you are considering him as your primary care doctor I would look somewhere else. He does not care about his patients and is very rude. I could have ended up paralyzed if it wasn't for the therapist who caught my neck injury. And refusing to refill my medications that my previous primary Doctor treated me for was horrible. I had to go to an urgent care to get a refill until I was able to find a new primary care doctor to start treating me. The staff was also very rude to me as well.

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    Scott Waters, DO - Welcome sign

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    Scott Waters, DO
    Scott Waters, DO

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    Tatum Highlands Medical Associates

    Tatum Highlands Medical Associates

    2.7(26 reviews)
    1.1 mi

    Got a message to say, Dr. Levins is no longer at the practice, contacted the practice, and they…read morerefuse to say if Dr. Levins has retired or gone elsewhere. The practice has gone downhill since it was absorbed by Optima, just another Walmartlike company absorbing doctors' offices. I would not recommend them for care and with Dr. Levins being gone, they don't even have physicians at Tatum Highlands anymore, just PA's and NP's, according to their website. Reading through other reviews, I will also state that it is hard to get prescriptions sent in correctly. Cathy was very hard to work with even after multiple calls to her. I also had billing issues because whomever is doing the coding obviously doesn't know how to do their job. My annual physical this year was coded as a high regular visit. As cumbersome as it will be, I am finding a new PCP that actually has a physician at their practice that offers patient-centered care

    I've been a patient of Tatum Highlands for the past 5 years. I was referred by a previous client of…read moremine who has since left the practice. Previously they were fantastic about communication and responding to prescription refill requests. Over the past 6 months they've gotten progressively worse and worse. Calling to refill the prescription used to be a same day affair, instead now they delay and I'm lucky if I can even get them on the phone when I call. Unfortunately with medication shortages, their slow speed at faxing/electronic prescriptions has yielded delays in me getting my medications. It means I have to call back repeatedly and hope that they have some urgency. Since they were acquired by a different practice, their care quality has gone down significantly. Given the longevity of being there, I'm giving them another chance, but if not I'll have to find somewhere new.

    Desert Ridge Family Physicians

    Desert Ridge Family Physicians

    3.4(151 reviews)
    4.5 mi

    I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

    Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.

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    Desert Ridge Family Physicians
    Desert Ridge Family Physicians
    Desert Ridge Family Physicians

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    DC Ranch Family Medicine & Aesthetics - MonaLisa Touch Laser Treatment Room

    DC Ranch Family Medicine & Aesthetics

    4.5(81 reviews)
    6.9 mi

    Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

    I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

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    DC Ranch Family Medicine & Aesthetics - RITA RAYIS, LE, CLT

    RITA RAYIS, LE, CLT

    DC Ranch Family Medicine & Aesthetics - SkinMedica Skin Care

    SkinMedica Skin Care

    DC Ranch Family Medicine & Aesthetics - Arneyo Perez, MD & Raquel Perez, CLT

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    Arneyo Perez, MD & Raquel Perez, CLT

    Jerome E Rubbelke, MD - physicians - Updated August 2026

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