I have been going to Dr. Peter F Levins for approximately 15 years, and he is by far the most…read moreengaging, concerned physician I have ever met. he always does a thorough exam, asks pertinent questions and typically will schedule a follow up appointment. You can actually have a general conversation with him following the exam. You will never feel hurried whatsoever. His staff is very accommodating as well.

I'm so thankful I relied on Yelp to find Dr. Levins in 2012. For the few years, he's been there for…read moreme and helped me tremendously. His politeness and knowledge are an absolute blessing. Without question, he's one of the better doctors I've ever seen in my life. Thanks again!

Dr. Abarikwu is, beyond contestation, the best primary care doc in the valley. Her bedside manner,…read morethoroughness, willingness to hear her patients concerns and act accordingly is beyond anything I've ever experienced. It makes me feel like I matter. She is not a symptom treating doc. She is all about getting to the root. She does not want to unnecessarily over-medicate, and is very compassionate in understanding patient concerns and addressing them. It's true, she's not fast. Haha. Meaning, she takes her time with each patient. And this is probably the single most amazing thing about her. I hope she never changes this. Some people complain she is always late. So what!!!The quality of care and thoroughness of your appts with her are unmatched. If you leave with any unanswered questions, it's your own damn fault, not hers. She's willing to answer anything and everything related to your care. Above and beyond is the name of her game. It's absolutely amazing. I've never felt so cared about by a doctor in my life. The amount of confidence I have in her and her team is unmatched. She is an absolute gem. And Jess, her Assistant. Don't even get me started. Talk about a bad-ass. I don't think I've ever seen so much hustle from one person in my life. Any slowness complaints you may have about Dr. Aberikwu are made up for by Jess. She is super responsive, advocates for her patients like a boss, and is always willing to go the extra mile. Best medical team ever. I mean that whole heartedly. Nothing left to say. They're the best.

I had great experiences with this clinic until about 4-5 years ago. My experiences got way worse…read morewhen a fantastic resident left to be an attending physician. I have been dealing with chronic pain for 2 years now and needed a referral from this office to Rheumatology. I went for an in-person appointment and had my Rheumatologist picked out and their fax number, address etc. all written down. It could not have been made easier. It took them SIX WEEKS to get the referral sent properly. Along the way the front office brushed me off and wouldn't let me speak to MAs who actually knew what they were doing. They were quite frankly condescending and dismissive. When my doctor weighed in, he offered no apology and kind of shrugged his shoulders. For a specialist scheduling several months out, they added an extra month and half to my wait while in severe pain and scared out of my mind not knowing what was wrong with me. My doctor said, "well the issue here is that the attending needs to sign or else they can't accept it". OK... why are you telling me this?! I cannot create nor sign the referral as a patient!!!! That's what YOU do. I could go on and on. It's not all bad (hence the two star review instead of just 1 star) they have some good doctors there and I have had some good experiences with staff. But when I really needed help, I was cast aside.

Got a message to say, Dr. Levins is no longer at the practice, contacted the practice, and they…read morerefuse to say if Dr. Levins has retired or gone elsewhere. The practice has gone downhill since it was absorbed by Optima, just another Walmartlike company absorbing doctors' offices. I would not recommend them for care and with Dr. Levins being gone, they don't even have physicians at Tatum Highlands anymore, just PA's and NP's, according to their website. Reading through other reviews, I will also state that it is hard to get prescriptions sent in correctly. Cathy was very hard to work with even after multiple calls to her. I also had billing issues because whomever is doing the coding obviously doesn't know how to do their job. My annual physical this year was coded as a high regular visit. As cumbersome as it will be, I am finding a new PCP that actually has a physician at their practice that offers patient-centered care

I've been a patient of Tatum Highlands for the past 5 years. I was referred by a previous client of…read moremine who has since left the practice. Previously they were fantastic about communication and responding to prescription refill requests. Over the past 6 months they've gotten progressively worse and worse. Calling to refill the prescription used to be a same day affair, instead now they delay and I'm lucky if I can even get them on the phone when I call. Unfortunately with medication shortages, their slow speed at faxing/electronic prescriptions has yielded delays in me getting my medications. It means I have to call back repeatedly and hope that they have some urgency. Since they were acquired by a different practice, their care quality has gone down significantly. Given the longevity of being there, I'm giving them another chance, but if not I'll have to find somewhere new.

Today I stopped in today to Optical medical and the staff here are so kind and helpful…read more They're a great family practice Office, providing all kinds of great medical care.

Absolutely everything you have come to hate about our medical system. they close earlier, respond…read moreto issues later and staff?! Staff turnover is constant! Four different people in a year. first 10 years I came here? One single nurse practitioner! Medications that used to require a check up every 3 to 6 months...Now they've randomly made it monthly (in order to bill insurance 3 to 6 times more often). I have to call back and forth between optima and my pharmacy EVERY single time I need a refill due to terrible communications between them.

We have been going to this office for 4 years and have family members who have gone for 9 years…read more This office has gone so incredibly downhill since switching over to Arbor. We've been ignoring it because they are close and easy to get same day appointments. We had an appointment today at 3:30. The waiting room was packed and I overheard parents saying they were there to see the same doctor. I asked the front desk staff if they were behind (15 minutes after my scheduled appointment) and was notified the doctor still had 3 patients in front of us. I asked the front desk why they didn't call people to tell them that they were so far behind, and she said they didn't know. You don't get delayed THREE appointments that quickly. They also failed to tell me when I checked in for the appointment. Do better. We shouldn't have to juggle kids in your waiting room (especially ones who are very anxious for scheduled vaccines) because you are running behind and don't tell anyone. Pure insanity. We will be looking for a new pediatrician after today.

We've been going to this clinic for a couple of years, and up until now, our experiences have been…read moregenerally okay. However, our most recent visit made me seriously consider finding a new clinic. During this visit, I was informed there was an issue with our insurance. I provided the current insurance card and a reference number from our insurance company at the front desk, and was asked to wait in another room. When the nurse came to bring us in, I asked if the insurance issue had been resolved. At that point, a staff member at the front office abruptly responded, "That's why I asked you if you wanted to pay out of pocket for today!"--in a noticeably rude tone. It's disappointing that one unpleasant interaction can overshadow the efforts of the many kind and professional staff members we've encountered in the past. I understand that, to some staff members, we may be seen as "patients" and not "customers," but basic respect and kindness should still apply. I genuinely hope this individual can take to heart the simple principle of treating others the way they would want to be treated.

This HonorHealth is located in The Shops at Dynamite Creek shopping plaza. The staff here are…read morefriendly and efficient. The online checkin is comprehensive and saves a patron's waiting time. If you prefer, you can fill in the information while at the office. You should stop in at least 15 minutes early to complete the paperwork. Be sure to take your insurance information with you. You will need names, addresses and phone number of your specialists and any medications you may be taking. The doctors in this office are timely and listen to the patient's updates and/or issues. I'm satisfied with the care I receive here. Shared parking lot and WiFi in the office.

Great group. Very competent and helpful. I've tried…read moreother groups but no comparison.

Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

I tried to access my account to get the last Dr. report on the appointment. Apparently they…read morecompletely deleted my account and removed me from the practice without ever saying a word to me regarding it. When I tried to call it was said "a supervisor removed you and they are not here right now" So if you you disagree with their practices and challenge the items that never took place, you are ghosted. You might ask.... was I rude? No, we never even had a conversation over the phone. Did you do something to them? Yes I challenged charges for items that never took place in the appointment. I never even received a Dr's report from that appointment. I'm guessing because the Dr didn't want to put in writing what never took place. Do yourself a favor and avoid this scam of a place at all costs!

Am now a patient of Oak Street Health and couldn't be happier. They schedule 45min to an hour for…read moreyour appointment depending on any tests needed. My PC goes over everything and makes sure you're well taken care of. They even give you a summary of your visit with all tests results, vitals and everything that was discussed with your PC. They provide free transportation to and from the office if you have no way of getting there or don't feel like driving. They always make a follow up call to see how you're doing after your visit. They also have a 24/7 hotline if you need a Dr after hours or have questions. I've never been treated so well at a Dr office in my entire life. I would recommend OSH over Desert Ridge any day of the week.