I had high hopes for this clinic since it has so many high ratings. My experience getting contacts…read morefrom them was the worst I've ever experienced. I came in very clear what I wanted and didn't want. Exam and office visit was normal. When it came time to get a trial of contacts they had to order them. I drove an hour to come to this appointment then have to come back in a week? I paid $10 for them to mail them to me. Those didn't work, so I called and they had to order more, but this time had to make an appointment because they are so busy they can't take a walk in try-on. Very long story short, they had zero contacts at their office for me to try. Each time had to order them. So, if you want contacts be prepared to wait. Once I decided on a pair, the prescription was wrong. I don't even know at this rate if I have the right prescription. Called to order contacts and got the confirmation a week later that they were ordered. Why it took so long? Idk. That certainly put the nail in the coffin. Probably took two months to finally get my contacts. Do not recommend this clinic at all - may look nice but the details go a long way.

Terrible! We are so frustrated with this place, but since we've already paid for glasses we are…read morestuck with them. We have been waiting WEEKS for glasses. The first time the glasses arrived the lens was crooked so they had to be remade. The ball got dropped somewhere so they glasses still didn't come in. They had us come in a select a frame for free so they could send to a different lab (the first one was in California) to supposedly get them made quicker and correctly. We were told 10 biz days they would be in. Well, it apparently is going to be closer to 15 biz days! What a dog and pony show - have us in, give us a free frame, promise to get this fixed, blah, blah, blah ... still we wait. I'm sorry I ever referred anyone to this place!!!

Dr. Thanh Pham is the most tremendous doctor. I owe her an enormous debt of gratitude. My glasses…read morebroke the day before my baby's due date! Not just any glasses... I am debilitatingly, terribly nearsighted. ...Thanks to Dr. Pham for working me in during a tight schedule in the height of a pandemic at the last minute! ...Thanks to Dr. Pham, I was able to see my daughter's face looking back at me for the first time. Thanks to Dr. Pham, that moment is captured vividly, clearly, and unblurred in my memory. Sincerely,

Dr. Dhaliwal was awesome. Cataract surgery on both eyes, no pain, never saw anything but a bright…read morelight during the remarkably fast surgery, Woke up the next morning seeing details I haven't seen in many years. So grateful!

I am beyond grateful to Dr. Amardeep S. Dhaliwal for the exceptional care and expertise he provided…read moreduring my cataract surgeries. Before the procedures, I was struggling with extremely poor vision in both eyes, but after the surgeries, I can see clearly again - something I thought I had lost forever. Dr. Dhali is not only a highly skilled and experienced professional, but he also takes the time to thoroughly explain the process beforehand, which made me feel at ease. His confidence in his work reassured me every step of the way, and I am truly thankful for the amazing results.If you're considering cataract surgery, I highly recommend Dr. Amardeep Dhaliwal. His professionalism, expertise, and compassionate care are unmatched. You're in great hands with him; he knows exactly what he's doing and will ensure you have the best possible outcome. Thank you, Dr. Dhali, for restoring my vision and enhancing the quality of my life! Keep up the great work! God bless!

Great 1st and 2nd visit here at Maple Valley Eye Care. What a clean, modern, friendly office. Got…read moremany glasses ordered, they arrived a week early. Consultation and check in was easy. They have water and coffee for guests, plenty of seating, a wide selection to choose from, and ease of working with insurance. Also my daughter loves the decor here.

Went to get my peeps checked, being new to the area I asked around and was told that Maple Valley…read moreEye Care Center was the place to go. So I made an appointment. First impression was it was a clean, with a soothing ambiance flowing. Everyone there was knowledgeable, friendly and smiling. Wait wasn't long at all and, while you wait you can look at their large selection of eye glasses. Dr. Neal was great, he let me know what was going on as he did the exam, gave me some great options. Looks like I may have found my Eye Doctor.

Great experience. So easy to schedule online and I got right in. Doctor was knowledgeable and…read moreefficient. Friendly office staff and professional doctor. Will go again

Tacoma Family Eyecare is located in the optical section of the Tacoma Costco (37th Street). They…read morehave appointment booking capability from their website, however, I was already at Costco when I decided to pop in to make a new patient appointment. They were able to get me in within the same week! The receptionist was helpful and friendly, with the ability to answer my questions regarding insurance and what the eye exam entailed. I opted for an appointment that would give me both my glasses and contact prescription. The day of my appointment, I filled out a quick questionnaire to establish my care as a patient, and one of their techs performed the initial eye exam ($40 out of pocket, covered by certain insurances, but a very important eye exam as it checks your eye health). Dr. Kathy Kim was the optometrist I saw the day of my appointment. She began with asking if I had my glasses with me ('dOh, I forgot to bring them!) but I was able to tell her the power of each eye from a prescription from 1.5 years ago before I moved to Tacoma. Th usual eye exam commenced, with having to read the letters with one eye, and then the other. Dr. Kim mentioned the slight astigmatism that I've heard I've had for a while, but hadn't been corrected by other optometrists/ophthalmologists. She gave me the option to do the regular contacts I was accustomed to, but also suggested trying toric contact lenses to adjust for the astigmatism. Dr. Kim explained that these type of lenses would reduce squinting, and help with driving at night, reducing glare. Her receptionist was able to give me trials for both the regular contacts with my updated prescription (same day), and ordered trial torics which came in several days later. What I loved about Dr. Kim was her demeanor. She was professional, and able to build a great rapport during the quick 15 minute exam! She allowed me to look at the eye health screen (your vision is priceless, it's worth the $40!) and let me know that they have a 90 day follow up policy to have the lenses adjusted, should I not love the trials before ordering my contact supply. 5/5 highly recommend! (P.S. I don't believe you need a Costco membership to utilize this clinic in Costco).

I would only recommend going here if you have full medical/vision coverage…read more I paid out of pocket for my son and he got glasses (over $1000 with lenses), exactly one year later they recommended a different type of lens/same prescription, some wipes, and over the counter eye drops ($1300), they told me to come back for a follow up which consisted of him reading one single eye chart with an assistant and talking to the doctor for less than 5 minutes ($100). These were all paid at time of service which supposedly includes a discount. I was told previously that follow ups were free, so the added $100 after being robbed for $1300 just to toss the existing expensive lens he had (unless I wanted to buy another frame $$) was the last straw. I imagine all of the good reviews are coming from people with insurance that aren't seeing the insanely inflated costs of everything they are billing for. Absolutely insane, will not be back

Very professional and friendly staff! They were on time and took time with me.. I highly…read morerecommend them!

Lens prescription from Optometric Physician, Brent Chin, O.D. was excellent. My vision has vastly…read moreimproved. They also sell lenses and frames. I purchased new lenses but had them mounted in my old frames. No problems. Cost and wait time for manufacturing lenses and mounting were reasonable. Office experience: All personnel were friendly and helpful. Do not expect a fancy venue however. Office is stark and bare-bones. Limited seating and furniture. But the important service I received was pleasing and affordable.

Dr. Lee took all the time needed to answer all my questions. She referred to my past year checkup…read moreas well as my current results. She was kind, informed & prepared for my appointment.

Got referred here by my daughter's ophthalmologist when she graduated from care with them. Service…read morewas great! Doc was amazing! She is very patient and thorough. So warm and friendly! Highly recommend. She takes her time with you and makes you feel seen and heard!

Im beyond grateful for the staff here! They are so patient and kind to my children!! Im glad to…read morehave found this place on google!! They deserve more than 5 stars!!