Great experience. So easy to schedule online and I got right in. Doctor was knowledgeable and…read moreefficient. Friendly office staff and professional doctor. Will go again

Tacoma Family Eyecare is located in the optical section of the Tacoma Costco (37th Street). They…read morehave appointment booking capability from their website, however, I was already at Costco when I decided to pop in to make a new patient appointment. They were able to get me in within the same week! The receptionist was helpful and friendly, with the ability to answer my questions regarding insurance and what the eye exam entailed. I opted for an appointment that would give me both my glasses and contact prescription. The day of my appointment, I filled out a quick questionnaire to establish my care as a patient, and one of their techs performed the initial eye exam ($40 out of pocket, covered by certain insurances, but a very important eye exam as it checks your eye health). Dr. Kathy Kim was the optometrist I saw the day of my appointment. She began with asking if I had my glasses with me ('dOh, I forgot to bring them!) but I was able to tell her the power of each eye from a prescription from 1.5 years ago before I moved to Tacoma. Th usual eye exam commenced, with having to read the letters with one eye, and then the other. Dr. Kim mentioned the slight astigmatism that I've heard I've had for a while, but hadn't been corrected by other optometrists/ophthalmologists. She gave me the option to do the regular contacts I was accustomed to, but also suggested trying toric contact lenses to adjust for the astigmatism. Dr. Kim explained that these type of lenses would reduce squinting, and help with driving at night, reducing glare. Her receptionist was able to give me trials for both the regular contacts with my updated prescription (same day), and ordered trial torics which came in several days later. What I loved about Dr. Kim was her demeanor. She was professional, and able to build a great rapport during the quick 15 minute exam! She allowed me to look at the eye health screen (your vision is priceless, it's worth the $40!) and let me know that they have a 90 day follow up policy to have the lenses adjusted, should I not love the trials before ordering my contact supply. 5/5 highly recommend! (P.S. I don't believe you need a Costco membership to utilize this clinic in Costco).

He is a really knowledgeable about what he does. Always…read morefriendly to me when I come in I have been a patient of his for 4 years.

Dr. Yeh has earned my highest praise. He's performed a virectomy on both my eyes. Excellent…read moreresults. A highly skilled man with excellent bedside manner.

I would only recommend going here if you have full medical/vision coverage…read more I paid out of pocket for my son and he got glasses (over $1000 with lenses), exactly one year later they recommended a different type of lens/same prescription, some wipes, and over the counter eye drops ($1300), they told me to come back for a follow up which consisted of him reading one single eye chart with an assistant and talking to the doctor for less than 5 minutes ($100). These were all paid at time of service which supposedly includes a discount. I was told previously that follow ups were free, so the added $100 after being robbed for $1300 just to toss the existing expensive lens he had (unless I wanted to buy another frame $$) was the last straw. I imagine all of the good reviews are coming from people with insurance that aren't seeing the insanely inflated costs of everything they are billing for. Absolutely insane, will not be back

Very professional and friendly staff! They were on time and took time with me.. I highly…read morerecommend them!

I had high hopes for this clinic since it has so many high ratings. My experience getting contacts…read morefrom them was the worst I've ever experienced. I came in very clear what I wanted and didn't want. Exam and office visit was normal. When it came time to get a trial of contacts they had to order them. I drove an hour to come to this appointment then have to come back in a week? I paid $10 for them to mail them to me. Those didn't work, so I called and they had to order more, but this time had to make an appointment because they are so busy they can't take a walk in try-on. Very long story short, they had zero contacts at their office for me to try. Each time had to order them. So, if you want contacts be prepared to wait. Once I decided on a pair, the prescription was wrong. I don't even know at this rate if I have the right prescription. Called to order contacts and got the confirmation a week later that they were ordered. Why it took so long? Idk. That certainly put the nail in the coffin. Probably took two months to finally get my contacts. Do not recommend this clinic at all - may look nice but the details go a long way.

Terrible! We are so frustrated with this place, but since we've already paid for glasses we are…read morestuck with them. We have been waiting WEEKS for glasses. The first time the glasses arrived the lens was crooked so they had to be remade. The ball got dropped somewhere so they glasses still didn't come in. They had us come in a select a frame for free so they could send to a different lab (the first one was in California) to supposedly get them made quicker and correctly. We were told 10 biz days they would be in. Well, it apparently is going to be closer to 15 biz days! What a dog and pony show - have us in, give us a free frame, promise to get this fixed, blah, blah, blah ... still we wait. I'm sorry I ever referred anyone to this place!!!

Friendly staff and knowledgeable doctor. I never really enjoyed going to the eye doctor as a kid…read morebut they help calm my nerves by explaining what every step of my appointment is.

Very friendly and fast process getting my annual eye exam here - will definitely return in the…read morefuture!

Dr. Jerry Shields at Seattle Eye Care removed the cataracts (both eyes) and, for an extra charge…read more(not covered by my insurance), inserted lenses that are multifocal (instead of me having to choose between near and far). He was amazing - so kind and patient with me (I had a lot of questions!) - and - one week later my vision has already vastly improved. (It takes a couple of weeks to get the full benefit).

From the moment you arrive, Dr, Rudds's staff take care of you. Polite, knowledgeable, and…read moreprofessional. J was there for cataract surgery with replacement Alcon Vivity lenses. I chose them after a consultation with the staff and Doctor Rudd. The surgeries (one eye each visit) went very well with a call the evening of the surgery from Doctor Rudd to see how I was doing. According to a friend who is an ophthalmologist , Doctor Rudd uses the latest technology to treat his patients. One follow up appointment the day following each of the surgeries that I was able to drive myself to. After one week my eyesight is 20/15. I would highly recommend Doctor Rudd to anyone looking for eye corrective surgery.

I was referred to Dr Rudd by a co-worker after my eye Dr gave me a referral to a local institute…read more I'm SO glad I took the time and made the short drive; it was worth it. The Dr and his staff are great and all about taking care of you. No arrogance or attitude, just great service from a very friendly and knowledgeable staff. They got me in and done with both eyes within 3 weeks of my initial consultation. I'm sitting here now just 3 days after my second surgery with crystal clear 20/20 vision and it's awesome. Don't wait, just get it done as it will change your life. The surgery itself was painless, even afterwards and the next day. No IV's and no starving yourself the night before. The whole process took about 15 minutes.

Great experience. Nice facility. On time with no wait. Tech was very patient with me. Overall great…read moreexperience.

I called to schedule an appointment for an urgent retinal issue. They rejected me because my Molina…read morehealth coverage begins in 5 days, even though the earliest available appointment is in September. I requested to come in as self-pay, and they again rejected me.