I have been a patient for many years and feel that I have received the best care. Everone is very…read moreprofessional anf friendly.

Evergreen Eye Center in Auburn has taken care of my eyes for more than 10 years. I received a…read morewonder eye laser treatment 10 years ago. To date my eyes are great. Dr. Tester is the best doctor around to do this procedure. He checks for everything that could go wrong with your eyes at every appointment. He is so thorough. I highly recommend him. His reception office is clean and the staff is very helpful and caring. The assistants for the doctors are very qualified and kind. Sincerely, Diane

Great friendly service! Even though they were extremely…read moreBusy, they had a speedy system and were able To get to everyone and made sure they were thorough. Very detailed oriented

Phone encounter: I was trying to see if my prescription was still valid…read more Pam answered the call, whom also had the worst phone etiquette. I understand you must've answered the question I had a million times, but please do not cut me off while I am talking. I did not appreciate the way i was responded. I am a loyal customer to Costco and a future patient with the optical dept. Pam needs re-training how to answer calls. I also work in the medical field... so if patients may have questions, specially pertaining to how to save a couple of bucks for lenses, help the member out nicely is the least you can do, Pam! Thank you for answering my question though, and yes you did save me a trip, but in the future, have the decency to be corteous enough over the phone. The gal on Saturday who had was professional and me was super helpful and even went above and beyond to write down a rough estimate on how much i needed to pay out of pocket. Now that is the Costco customer service! But having an employee like Pam just ruins the outlook of the optical team.

At the time I was living nearby, and never really had a dedicated optometrist, so I checked the…read morereviews and thought- let's SEE what it's all about. Went in for an eye exam, and it was an extremely smooth process. The doc was extremely knowledgeable and even explained certain things about my eyes that no one has ever taken the time to do before. Other experiences I've had were all about getting you in and out as fast as they could, but not here. He took his time to explain what he was doing and why. I like that in a Doc. When I went to pick out my frames, my better half was not with me, and I typically always ask for her approval on something I liked. So, I went off the recommendation of the employee helping me (didn't grab his name). I tried several pairs on, and he said there was one that popped. Which was good because I liked it, but wasn't too sure. He said it was a a perfect fit and style for my noggin... so I went with it. Of course got all the upgrades, and let me tell you... I can't count on my toes and fingers, and yours too on how many compliments I got on these Holbrook Oakleys!! People loved it, my wife loved it, more importantly... I loved them! Overall, for my first experience with this place, it was a pleasant surprise and I found myself not dreading an eye exam and hunting for something I never am really satisfied with- until now. As always, Enjoy & Happy Sight Seeing!

This business has horrible customer service. Two orders in a row that have been incorrect. No…read moreapology from the owner and no offer to make right. Do not recommend!! There are so many other choices.

Have arrived twice in past two weeks and today. They are not open. Have they closed? I have come at…read more9 am, and twice at 10 am. the gates are locked , and no one is there.

Automatic 5 Stars for Heather "The Magnificent." At a time where customer service tends to mean…read morewhom ever we can get to cover the desk,it was great to have a knowledgeable representative, that is not only serious about her profession, but represents her company honorably. Thank you for the wonderful service, and although I just set you up to raise the bar, your organization should benefit well because you are a credit to the brand. Rodolfo and Faye

The rudest front desk person I have ever encountered. She was dismissive, patronizing and…read moreunhelpful. She said good luck with that when i prompted a solution to my contact prescriptions dilemma. I love the doctor ,but will never go back.

Very friendly staff. Took my very young son in (5 months) to get looked at when I had a concern…read moreabout his eyes. Many clinics turned us away stating he was too small but they were more than willing to take a look and provide help.

Unfortunately Iv been waiting 3 months for my daughters eyeglasses , she has downsyndrome and has a…read moreIEP in school and she's been having the hardest time seeing and learning in school over the past couple months . I then called after they said 4-8 week wait then they bumped it up to 8-12 week wait , I then asked if I could come get the prescription and the receptionist said she would send me a link to access is online and to use my daughters name to login , that also didn't work . So we are not only missing the eyeglasses but I don't even have the prescription to obtain glasses from somewhere else and it's been 3 months . I'm considering calling my insurance agency and children's hospital considering they are the ones who referred me . This is fraudulent at this point and very unprofessional. I don't recommend going to this company especially for your children .

The main optometrist isn't at this office any more so I will find another place. Having a quality…read moredoctor is crucial in many cases.

I am a pretty hard person to please and the experiences that I have had with this business have…read morebeen consistently above my expectations. I am very glad that I have chosen to do business here. I will refer them to anyone who asks for an opinion.

Staff was friendly and helpful. Dr. Graber was knowledgeable and clear in explaining the results.read more

The staff is very friendly and values your time. I have never had to wait more then 5 minute and…read morethey usually get me out earlier then expected. Dr. Day has a good sense of humor , clearly explains what he is doing and the results, and values your time. I have never been rushed and felt like I was just a number. I recommend this staff and Doctor highly! There is a reason that they sometimes be a few weeks to get the appointment.

I would only recommend going here if you have full medical/vision coverage…read more I paid out of pocket for my son and he got glasses (over $1000 with lenses), exactly one year later they recommended a different type of lens/same prescription, some wipes, and over the counter eye drops ($1300), they told me to come back for a follow up which consisted of him reading one single eye chart with an assistant and talking to the doctor for less than 5 minutes ($100). These were all paid at time of service which supposedly includes a discount. I was told previously that follow ups were free, so the added $100 after being robbed for $1300 just to toss the existing expensive lens he had (unless I wanted to buy another frame $$) was the last straw. I imagine all of the good reviews are coming from people with insurance that aren't seeing the insanely inflated costs of everything they are billing for. Absolutely insane, will not be back

I have worked with both of the doctors here for my eyes and they are both very professional and…read morefriendly. They truly care for their patients and don't force you to pay more than you can afford which I appreciate. I go to get my annual eye exam due to my diabetes. To schedule an appointment with them is very easy too, I was able to do it online quick and easy. My eye exams do not take longer than the amount shown on their scheduling. Plus they will even take you in a bit earlier if they are able to! The receptionist and the other staff members are very professional and friendly too. The space is organized and clean as well. They seem to have quite the gallery of glasses that you can peruse. Overall a great location that accepts Medicaid, which is very helpful.

Two years ago, fall 2023. I went there and the glasses I received were perfect…read more I went again, fall 2025. Left lens was not working for me. I went in to see if they could re-do my left eye. The optometrist told me the reason the left lens wasn't working for me was the fact that I was pushing my glasses up on my nose using my finger on the bridge of the glasses instead of using both hands to grab on each side of my glasses and pushing them up. What did how I adjusted my glasses on my nose have to do with a blurry lens? No answer. Will NEVER go back!

Best eye doc in town! The clinic is clean and well lit. They have the most advanced eye equipments…read moreto do your pre-checks. Dr. Nguyen is very knowledgeable when it comes to eye care. I had the best experience here. I came in with my eyes feeling like a desert, coming out feeling like an oasis! Overall experience is phenomenal. My whole family sees her now and I wouldn't trust my eyes to anyone else.

Establishing care with a new provider can be challenging, so it's important to me to feel both…read morecomfortable and confident in the care I receive. This clinic delivers on both. Dr. Nguyen and her team create an atmosphere that feels welcoming and personal--like visiting a trusted friend--while consistently providing exceptional care. I truly appreciate the local, friendly environment and the level of professionalism they offer. Dr. Nguyen is honest and transparent about costs and takes the time to explain options, which I value greatly. It's clear that the team genuinely cares about their patients, and I leave the clinic feeling reassured and well taken care of every time.