I have been using Appliance Outfitters for some time on some rental properties we have. They have…read moreprovided excellent service and product. So much so that I used them solely I moved my parents from a rental in Luling to Bryan and the unit they moved out of needed a stove. When I made the trip back I grabbed a stove from AO and took it with me. I have no idea how but when I went to install the stove three of the burners were missing. AO immediately.shipped the missing burners to the rental. When the tenant moved in they called and said the oven wasn't working. AO sent a guy right away to repair or replace it. A three hour round trip. I really can't say enough about Alice, Isiah and all the staff at Appliance outfitters!

The technician they sent to repair my dryer was rude, unprofessional, and very insulting. He showed…read moreup unannounced and I had to leave work to meet him without notice. As he was taking parts off the dryer to find out what the problem was, he told me to come over and put my fingers together and spit on them then touch the exposed wire to see if it was still working. He laughed and said he couldn't figure out what was wrong with the dryer. He didn't know what he was doing and making jokes and being insulting the whole time. I had to call another place to fix the dryer. His comments were unacceptable and unprofessional, besides harassing the customer, and thinking it was funny to suggest I shock myself for his entertainment. He's lucky I didn't call the police. Stay away from this place! Buddy's appliance has mature, respectful, and professional people who get the job done. Shame to Appliance Outfitters, just a bunch of scammers who enjoy insulting and harassing clients.

I have no idea what's happened to customer service. I ordered a pallet of black mulch which I…read moreneeded for Saturday for The Big Event, the largest student service in the nation. I'm talking about the Bryan Lowe's. Not the College Station Loews. Those people are great. I paid for the mulch, paid to have it delivered which they said would be delivered between 8 am and noon. The delivery didn't show up so now, at 1:45 pm I'm purchasing mulch at Home Depot. People, do what you promised. It's not difficult.

My favorite Lowes. Always clean and organized. Need better garden section but this is true in most…read moreareas of Texas now.

Let me update since they have a new store manager... I…read morecalled in a little after the lockdown to let them know the issues I experienced when I first purchased from them and spoke with Terrell. He was very apologetic and let me know that he would try his best to accommodate me. I told him that I was unsatisfied with the previous delivery service and since I live in Elgin (2 hours away) I would just come pick up my replacement items....y'all this man was soooo freaking nice!!! He helped me strap everything down and made sure I was straight before pulling off. Before, I would give this place 0 stars if I could; but with the new management, I have to say... they deserve 5+!!!

Their prices are good and the people IN the store are nice and helpful, but the delivery is AWFUL…read more They told me they would be at my location in 30 minutes, so I had someone there waiting. An HOUR later, we'd heard nothing. I called the delivery person, and he said, "oh, I was having truck trouble. Sorry, should have called you." I asked when he'd be there, and he said "they're almost finished cleaning my truck." So which was it? Trouble, or dirty? He wouldn't give me a time. 30 minutes after that, I still hadn't heard anything, so I told the person at my apartment to leave so he could go back to work. The mattress wasn't delivered for another HOUR AND A HALF, while I'm supposed to be at dinner with family in from out of state. He also said, as he was leaving, "I'm so f*cking rich, I don't need to deal with bullsh*t apartment livers [sic] like this." If you buy from here, never, ever, ever use their delivery.

9.1.24 I really like this Homie Depot. :-)…read more We came in looking for caster but they did not have what we needed. All the employee I saw were helping other customers. That's great to see. Of course my hubby had to look at the Ryobi stuff. You cannot go to Homie Depot without shopping the Ryobi tools. The selection of Halloween stuff was already out. There were a few cute pieces. I was good and did not buy anything today.

I have been to many Home Depot locations all over the state and a few neighboring states and I must…read moresay that one thing that sets this location apart from all others is that there is a very nice young man named Alex who always asks me if I need help loading my plywood into my truck. That right there is enough to want to make me come to this location over others. Great customer service!

I like BustBuy. Handy, competitive, all the latest products. I say this because I do not want this…read morereview to be associated with the retail store. This review is for the Geek Squad which I've attempted to use several times. You can make an appointment or not, doesn't seem to matter. There's always a wait and to date they have never been able to fix a problem. So today is my last attempt to seek Apple Care help from the Geek Squad. There are other Apple Authorized Repair Stores in BCS. 12th Man Technologies Mac Resource Computers Save yourself the aggravation.

I'm writing this as a father and a long-time supporter of local retail…read more I purchased a Dell laptop through Best Buy for my son Aiden as a graduation gift. I went into my local stores first--as I always try to do to support local businesses--but they didn't have the model he needed. Staff recommended ordering online through Best Buy, which I did, purchasing a Dell with the required specs for an engineering student. Total cost: approximately $2,500. Within the first year, the computer completely failed three separate times. Each time, it was shipped out for repair. Each time, it came back and failed again. And each time, I was told some version of: "If this happens again, we'll replace it." Well, here we are again. This time, when the same failure occurred, I was suddenly told that we had "run out of time" and replacement was no longer an option. I attempted to escalate. I asked to speak with the manager, Cody--who never showed. I then spoke with Zach and Justin. They were polite, but it was clear they did not have the tools, authority, or training to deal with what is obviously a lemon product. Instead, I was given excuses that directly contradicted what I had been told multiple times before. I won't repeat the excuses here. What matters is this: * Best Buy failed to stand behind the product * Best Buy failed to honor what their own employees repeatedly promised * And when accountability was required, Best Buy disappeared This is exactly how local retail dies--not because of online competition, but because customers lose trust. A $2,500 computer that fails repeatedly should not become the customer's problem to absorb. This was handled poorly, inconsistently, and without integrity. I expected better. I will not be shopping here again. -- Jim Ross

Nick never gave me a receipt for services rendered and I paid him for my deductible. Nor did Nick…read morecontact my insurance company which I had asked him on several occasions and provided him the information and a contact person in order to provide them with a copy of the invoice with his conclusion so that the issue can be resolved. I have tried several times to contact him with no return phone calls. His voicemail is full and I'm unable to leave a voice message. He was very pleasant while he was here and seemed to be very honest. He reviewed my situation he said it's beyond repair he then took my money without providing a receipt and without his conclusion in writing. He never bothered to complete the job by sending a resolution to the Insurance Company. I do not recommend this man since he does not stay on top of his jobs. I'm really sorry and wish I had something more positive to say about this man but, I'm not one to praise someone who doesn't care about his customers or even care enough to help resolve the issue. I 76 years on a fixed income and I am now without a washer and cannot get reimbursed from the insurance company because he has not submitted an invoice of completion with diagnostic concerning the issue. That's what we pay for insurance for and he doesn't appear to care about my needs as a Professional.

Could not be happier with the service from Advanced Appliance Service. Nick responded to my call…read morepromptly, gave me an appointment the following day & showed up promptly. When here, he quickly found the problem, explained it to me thoroughly and fixed it at a very reasonable cost. Then actually followed up to make sure that my dryer was running well. I can't give enough praise.