Great experience at Terry's Auto Clinic in Springdale (801 W. Johnson Ave). I recently moved to…read moreSpringdale, AR, with a 17-year-old Subaru Legacy Station Wagon. As a single woman, relatively new in town, and with a vehicle that needs a few tweaks now and then, I needed a local mechanic that I could trust - both in terms of workmanship, as well as personal integrity (meaning who wouldn't rip me off... sorry, but there are a lot of dishonest mechanics out there.) Lucky for me, one of my endodentist's assistants recommended Terry's Auto Clinic a while back. So with the holidays approaching, I realized an oil and change and an inspection, to ensure the trusty four-wheeled family heirloom could make a 1700 mile round trip for Christmas, was in order. So I made an appointment and gave Terry and his crew a verbal a list of known minor issues and that was that. The day of the appointment, there was no waiting. A little over an hour later, the beast (i.e., the car) was ready. With a car like this, it could be a gold mine for a mechanic in terms of unnecessary repairs. Terry did nothing of the sort. Just changed the oil, confirmed what I had already told him, and recommended a fellow for an estimate on some exhaust work if I was interested in pursuing it. Terry gave me some tips on what type of oil to use, and when and how to measure it (there are some leaks - nothing serious at this point). Terry and his crew are easy talk to, and listens to your concerns - there's no pressure or effort on their part try to sell you services where you don't need them. They do a great job - no more and no less, for a very reasonable price. Terry even gave me a discount on the inspection, which I greatly appreciated. The overall impression is friendly, professional, with that small-town hospitality that is a rarity (at least where I come from). I believe his son also works there.Terry's been working on cars since 1973, and formally in business since 1979. I can see why. If you're in the Springdale, AR, area and need work done on a vehicle (all makes, from what I can tell), I recommend Terry's Auto Clinic.

Let's talk about why I recommend this auto shop! I have a…read more2006 Toyota RAV4 I took her in because my engine light was on, the swerve indicator and VSC. When I would accelerate the engine light would flash. They found multiple issues under the hood.. my coolant was leaking, I needed new spark plugs, coils and a new valve cover gasket. My oil was also coming out where the spark plugs are, to show me this they even texted me photos of the spark plugs and the engine. They broke down how much each thing would cost, even how much the labor would cost. Overall the cost is what I would have expected for labor plus parts and diagnostics. As you can see from the photos they provided me, there is oil on the spark plugs (not good!!!) Thank you for doing such a thorough check and when I need work done, I will be bringing back to them.

Anytime I need help with my car, as a single woman, they repair my vehicle quickly, very reliable &…read morenot too expensive.

Steve and team are awesome!! Always quick to identify and resolve my auto issues! Highly…read morerecommend! It's hard to find honest mechanics and repair specialists but these guys are the real deal!

I have been coming here for years and have brought multiple vehicles here. Steve and his team are…read moreincredibly helpful and knowledgeable. I always trust they'll get the job done. I've NEVER had a bad experience here and will continue to come back.

It's hard to find someone to work on small engines such as a old tiller…read more I brought my old tiller in to see if it was salvageable and sure enough he had it running like new again If your needing work done on old mowers or farm equipment this is the place you should go to. Great service and very reasonable prices

Quality work and the prices will remind you of NWA 25 years ago. He fixes lawnmowers,…read moretrimmermowers, chainsaws, and all manner of other motorized devices. Lots of things for sale too!

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

These people are fantastic. The nicest, hardworking people and always greet you with a smiling…read moreface. 10/10 would recommend them to anyone needing any kind of service on their vehicle. Most trustworthy, competent and fast service in NWA.

I am a pilot/escort driver from MD. Needed suspension work done. They were friendly and attentive…read moreand provided just the right work i needed for a reasonable price. Very happy with them. If i lived there, they would be my go to shop. I trust them.

I will begin by saying the car repair looks really good. We've only had it back for 2 weeks - but…read morethe appearance of the car is like new. That being said - this particular location has a total lack of communication. For example, Car estimate was completed and car was dropped off. Vehicle was totaled, but we wanted it repaired. Told manager would have to call us back - 10 days and 2 more calls into the business - no response. Few updates other than a text while car was in the shop. Went in to pay for vehicle (upon completion) - bill was $1000 more than the stated cost when I spoke to an individual. I pointed it out, and was told it was due to a specific part. Angerly I took the receipt and went home for the weekend. Studying it over the weekend, it was more evident that we were overcharged $1000. Went in to the business on Tuesday - and when questioning the receptionist, I was told, "Oh yeah, you were overcharged - but we credited that back to you already." OK - little suggestion for improving customer service - try calling and acting a bit apologetic about your mistake - even after I brought it to your attention 2x. Being on the N end of Walton Blvd. - not super convenient to drive by the shop for updates and follow up. Not sure who's responsible for this aspect of your business - but they should be replaced immediately. Final big shock - our price of repair went up 85% from the original estimate! We made a decision to fix our vehicle vs. taking scrap value from the insurance company based on the original estimate that would have meant $600 out of pocket over our deductible. After we got the settlement check - our estimate went up nearly $4000. End of the day - repair cost us over $5K out of pocket. We might have made other decisions had the original estimate been more accurate. I had used Morey's previously in Bella Vista, and was super happy. When I found out that Joe Hudson's had purchased that business, I was hoping for a similar experience.......unfortunately, it was night and day.

We very nearly totaled our cars front end, hitting a tree in the road. $8000 worth of damage. We…read morehad gone here before and liked it, wasn't sure how well you can fix a car that drove/rolled over a big tree, however, they fixed it like new, have not had a single problem with it since it's been fixed. They did an awesome job and kept us informed, because the parts were hard to come by with CV19. Thank you one and all at Bob's. Awesome job!!

I used Adam & Heart & wrench once last year & had a good experience but tried to get him out to…read morePrairie Grove (the same address he previously had been to) this past week & even tho he assured me he'd be out there a couple of times & he was confident he'd get to me before the end of the week he was a complete no show. He wouldn't answer text messages until 2 days later & when he finally texted me on Monday to answer my Friday text it was to tell me that his schedule had gotten too busy to make it out here. Wait a minute! I was already on his schedule how could new scheduling possibility have jumped in front of old scheduling? I won't be bothering him again, the whole draw was that he was a "mobile" mechanic but guess it depends on your location & the proximity to his location.

I had a bought a front diffental for my 07 Suburban LTZ .And had the mobile mechanic at Heart and…read moreWrench install it for me.All went well UNTIL I recently changed the motor oil "oil change " and noticed there was a universal bolt missing off my front dive shaft. So I called this morning and told them about it. And they had the nerve to say ....they always make sure all the bolts are on. Well then why is there only 3 bolts holding my front end drive shaft????? KARMA WILL CONCORE