I received conflicting information from different employees. Professionalism was poor. No…read morecustomer service whatsoever. It's a sad shame that new management has no respect for its customers and their business name. Never again.

Used them at least twice to inspect my septic. The advice to use septic tablets was genius. Glad…read morethey're available. Very timely.

Locating an old septic tank and pump it out! The 1st team was not successful but returned with…read moreanother crew to help them with location of tank! They went the extra mile to help as a team effort! I will continue using them for additional locations! I will highly recommend them to my friends!

We had a very large tree fall across our septic tank and drain field during the last ice storm…read more Called C&W, which happened to be the guys who dug everything for the previous owners. After a bit of scheduling confusion, they came out the same day originally scheduled and couldn't have been more professional. No surprises or extra charges. Will be the company we continue using for all future work. Highly recommend.

Great guy! Professional and knowledgeable…read more We highly recommend working with Buddy for your septic service needs.

Great family owned business!!! Showed up when they said they were going to show up and did a…read morefantastic job!

The gentleman from Copseys was incredibly knowledgeable and friendly. I learned so much about how…read moreseptic systems work. And even though it turned out I didn't need a pump out, he spent 30 minutes showing me how things work so in the future I would know if I needed to actually call them or a plumber. I just inherited an older home and knew nothing and now I feel like I really understand the septic situation better! I cannot think this gentleman enough for his time and patience with me and I will definitely be using this company when I have the need! The person that I spoke with on the phone was very friendly, and it was very easy to schedule an appointment and they came right on time. Wonderful company!!

Working with AQI as a team to find the septic tank, install risers, pump the tank and suction for a…read moreblockage, they were professional, efficient, and timely. I highly recommend AAACopsey when you need this service.

Farmers Septic was our septic installer when our house was built. They installed their ClearStream…read moresystem they own (3-1 system) yet did a very poor job at it. Upon inspection, the UV Alarm & the Compressor Alarm Pressure Switch were not only off the whole time since built but had no wiring run to the main panel a few yards away. For a couple years they have serviced our system and not once did they address this fault to us. On top of this, their main logic board in one of the tanks was not sealed properly, allowing the board to begin corroding. It was also found that the fLastly, they have ghosted us (purposefully avoiding) in our attempts to get another service contract with them for reasons only we can speculate now seeing their mishaps. The only silver lining to this company (from our perspective) is that they installed a system for our home that is built over Black Jack Soil, which is very poor in percolation.

Did work without consulting us on the price. Highly overpriced. I would not recommend this company…read more Owner is condescending. Total rip off.

It was easy to set up a septic tank pump-out service with C&W Hanover Septic Well & Plumbing, and…read moreBen was super patient answering my questions and showing me a few things when he did the work at our home in New Kent County, VA (I appreciated the heads up call when he was on his way). They also offer an inspection-only service, which you can apply to the full pump service. We opted to just get the pump-out over with this year but it was a very nice offer. Highly recommend.

Had C&W Hanover Septic come out to pump the tank. Here are my thoughts that resulted in a 3-star…read morerating. 1) Had two guys for two separate activities. Both of the guys represented the company well. 2) When the guy opened the tank, he discovered an issue, as he thought the pump was not functioning. He proceeded to pump the tank. The cost was $575, which was a reasonable cost based on research. 3) The other guy replaced the pump, which cost $1,600. Based on research, this was an exorbitant price based on the retail cost of the pump. Based on all of the factors, would consider them again for pumping the tank, but absolutely not for other work.