I had Breezen install two HVAC units in my 130year old home. I told them that I did not want them…read moreto run ducts thru my plaster walls. They didn't , they install ductwork and vents from my third floor to the ceiling of my second floor and ductwork and vents from my basement to the first floor. Along the way the made recommendation for larger filters and UV light Due to unavailability of some equipment they upgraded some of the equipment without an up charge Both the heat and AC work great. After installation they made a few visits to help balance the air flow. For the first time in 34 years we did not have to use window AC Unit

Serviced my AC, hundreds of dollars later my AC still didn't work. After speaking with owner , he…read moresent a new crew. This time it was diagnosed as something other than what I paid for. Speaking to the owner or possibly the manager he was extremely rude and expected me too pay for a second visit. Horrible service and very rude, and now I have to pay another company to fix it properly.

I called on a Friday afternoon, the man were able to come and fix my air conditioner on Saturday…read more They're prompt and reasonably priced!

Dewpoint has been my HVAC repair company for 3 years, Derrick and his team are very honest, fair…read moreand knowledgeable. They have fixed multiple issues with both units in my apartment and have maintained them during the hot NYC summers. I wouldn't go to or trust anyone else for working on my HVAC. Derrick explains what he thinks the issue is, what needs to be done to fix it and what possibly caused it. You can tell he's been doing it for 20 years and has never tried to oversell me on anything I don't need. This company is a shining light in a sea of untrustworthy traders. Anyone looking to have their HVAC fixed I would go with Dewpoint. (Kendra who runs the office is very helpful and understanding too!)

After many frustrating encounters with a dozen or so other AC contractors who either never called…read moreback or didn't bother to show up at the agreed-upon time (this seems to be an industry-wide phenomena), I finally found Dewpoint. Bottom line: they're the best. Derrick showed up on time and fully equipped to get to work, and he had my three central AC units (poorly installed by someone else) up and running in record time, at a fair price, despite it being the first hot spell of the summer season. Derrick walked me through the process, gave me repair/replace options and an estimated cost, and then got right to it. Polite, professional and thorough, it was a real (and rare) pleasure to deal with someone who knows his trade inside and out and takes pride in a job well done. I can't say enough good things about this company. If you need HVAC service, these guys should be your first call.

I had a really great experience with Piper, very highly recommended these guys. I had the heat go…read moreout at my place and they were very empathetic and agreed to send someone out same day. Then, when the part I needed wasn't at the supply store after we were told it was definitely going to be there, they got me on the schedule for the following day and were totally flexible with me. Rates were very reasonable and when they came they were clearly very knowledgeable (and even taught me a bit so I understood). Highly recommend

Im am completely thrilled with Piper and Heating/Cooling. He has done a tremendous amount of work…read morefor me and for many family members. It came time to replace 2 furnaces and coils in my home. Had to be done immediately. I dealt with Al and he immediately came out to meet me within the hour. He had a quote to me that day and had everything ordered and installed in record time! Service was A+ all the way!!

Awesome company! They were communicative from the first time I called to the date of the install…read more Prompt, clean, respectful and did the job as promised! They were easy to schedule with and completely willing to work with my schedule. Jose did the install and I would 100% recommend him to anyone who needs hvac work done - guy knows what he's doing. They also came in at a great price, and I looked around for a while.

Very poor Customer service. The receptionist Mariana is overwhelmed and you can sense her…read morefrustration over the phone. They take appointments and cannot complete them. Then she gets mad if you ask her to consider your circumstances. She does not know me but got upset and said I had an attitude when i requested to speak to someone else. They text me to confirm for my appointment and then less than 30mins later they canceled my appointment via text. I waited a week for an appointment. They indicated they have emergencies coming in and those take priority. Customer concerns are not valued and they do not properly know how to manage their schedules. Hiring more techs during peak season would make more sense than telling customers you are understaffed and their needs are not a priority. They asked the appointment to be moved a week with no guarantees as to if it would actually be serviced then. If you have other options in your area go with a more professional company.

We hired Adrian and his team from ProCore Mechanical and couldn't be happier with their service…read more Adrian was super responsive since day one. I sent him photographs of my old boiler that was in very bad conditions, he recommended replacing it as other companies did and gave us an estimate. His price was the most competitive so we decided to hire them. After replacing the new boiler I had to call National Grid to come and turn our gas back on which was only possible a few days later. Adrian came by again after to verify everything and making sure all radiators were working properly! After dealing with not so honest plumbers in the past and having to be without heat from almost 3 weeks, we are so glad we found ProCore. Definitely recommend it.

ProCore are the BEST. I would highly recommend to anyone who needs fast, professional, courteous…read moreand very skilled repair for air conditioning in NYC. When my Mitsubishi central air conditioning system in my Manhattan apartment (Chelsea) abruptly stopped working in the middle of a heat wave the night before the July 4th holiday I was worried I would wait days (even weeks) to find a qualified repair. I called six different NYC HVAC repair companies and either couldn't reach anyone or was told that their first appointment was two weeks away. When I called ProCore (on the recommendation of a friend) I was immediately connected to a technician who listened to the situation and told me he would be there the next morning "first thing". At 8:30am two technicians arrived and immediately got to work. They solved the problem, fixed the system, and even made some minor adjustments to make my system more energy efficient. They were friendly, courteous, professional and obviously very good at their job. Their price was very reasonable - to the point where I gave both of them a little extra to thank them for their excellent work and for coming on a holiday early morning. My apartment immediately started cooling down and the system is working better than ever. Just to illustrate the professionalism: both technicians put "covers" on their shoes that they brought with them so they didn't bring any dirt on to my floor (without even being asked to do that). This is a FIVE STAR business and I will highly recommend them to anyone who needs excellent HVAC / Air Conditioning services in NYC. In a city where there are many options - ProCore is the best of the best and I highly recommend them.

I've reached out a few times to Sessa Plumbing in the past without success…read more Also, it's worth noting that the former owner of Sessa plumbing has a different address and business name "Robert Sessa Plumbing." The website states he's a "Licensed Master Plumber since 1978 and the founder and original owner of Sessa Plumbing & Heating, (NO LONGER AFFILIATED)" Mystery solved. There are 2 separate entities- 1) Sessa Plumbing and 2) Robert Sessa Plumbing. FYI - Robert Sessa Plumbing has a You Tube channel that's pretty good - if you're interested in learning about plumbing suggest checking out some of his videos. It's a good idea to have some basic knowledge on this topic - especially when you're doing maintenance & repairs - helps to make better decisions.

Sessa did extensive work on our basement. The owner and his team were prompt, communicative, and…read moreextremely diligent. He had a direct line of communication with our contractor, which was our biggest concern as our contractor was adamant about using his plumber. Getting a hold of him was easy. This was probably one of the biggest jobs we have done in the house and it was the most seamless. Glad we went local, glad we went Sessa.

I've used them 3-4 times in 2 different houses and they sent 2 guys out to fix the problem…read more Thankful for them my basement was saved. I will definitely use them again in the future

I used them in the past with very good results. Would have given 5 stars for that project. Alex and…read morehis assistant were very good. Recently, I called because I thought pipes were leaking. It turned out it was just condensation due to weather changes. They were over an hour late, stayed for 10 minutes and charged for the full hour which was $293.22. I called and that is how I was told they charge. Don't think I will use them again.