Don't know why so many bad reviews. I've spoken to Kieth, I had a difficult situation due to some…read moreissues with property and so far Kieth and Mike are helping me out. Good service!

Last year when I moved in with my boyfriend we had plumbing issues…read more The landlord kept having this "handyman" come over and the little fix would be ok but then the plumbing got worse. So she called the "handyman" again. It was ok for about a week until we had more plumbing issues. So we decided to just hire a plumbing company. We got a few quotes from companies but we went with KCM. Although they weren't the cheapest but they were the most knowledgeable and friendly. So we went with them and they changed out a few things and for about a year and a half not one problem occurred since then. I definitely would recommend them.

I had Breezen install two HVAC units in my 130year old home. I told them that I did not want them…read moreto run ducts thru my plaster walls. They didn't , they install ductwork and vents from my third floor to the ceiling of my second floor and ductwork and vents from my basement to the first floor. Along the way the made recommendation for larger filters and UV light Due to unavailability of some equipment they upgraded some of the equipment without an up charge Both the heat and AC work great. After installation they made a few visits to help balance the air flow. For the first time in 34 years we did not have to use window AC Unit

Serviced my AC, hundreds of dollars later my AC still didn't work. After speaking with owner , he…read moresent a new crew. This time it was diagnosed as something other than what I paid for. Speaking to the owner or possibly the manager he was extremely rude and expected me too pay for a second visit. Horrible service and very rude, and now I have to pay another company to fix it properly.

Dewpoint has been my HVAC repair company for 3 years, Derrick and his team are very honest, fair…read moreand knowledgeable. They have fixed multiple issues with both units in my apartment and have maintained them during the hot NYC summers. I wouldn't go to or trust anyone else for working on my HVAC. Derrick explains what he thinks the issue is, what needs to be done to fix it and what possibly caused it. You can tell he's been doing it for 20 years and has never tried to oversell me on anything I don't need. This company is a shining light in a sea of untrustworthy traders. Anyone looking to have their HVAC fixed I would go with Dewpoint. (Kendra who runs the office is very helpful and understanding too!)

After many frustrating encounters with a dozen or so other AC contractors who either never called…read moreback or didn't bother to show up at the agreed-upon time (this seems to be an industry-wide phenomena), I finally found Dewpoint. Bottom line: they're the best. Derrick showed up on time and fully equipped to get to work, and he had my three central AC units (poorly installed by someone else) up and running in record time, at a fair price, despite it being the first hot spell of the summer season. Derrick walked me through the process, gave me repair/replace options and an estimated cost, and then got right to it. Polite, professional and thorough, it was a real (and rare) pleasure to deal with someone who knows his trade inside and out and takes pride in a job well done. I can't say enough good things about this company. If you need HVAC service, these guys should be your first call.

We hired Adrian and his team from ProCore Mechanical and couldn't be happier with their service…read more Adrian was super responsive since day one. I sent him photographs of my old boiler that was in very bad conditions, he recommended replacing it as other companies did and gave us an estimate. His price was the most competitive so we decided to hire them. After replacing the new boiler I had to call National Grid to come and turn our gas back on which was only possible a few days later. Adrian came by again after to verify everything and making sure all radiators were working properly! After dealing with not so honest plumbers in the past and having to be without heat from almost 3 weeks, we are so glad we found ProCore. Definitely recommend it.

ProCore are the BEST. I would highly recommend to anyone who needs fast, professional, courteous…read moreand very skilled repair for air conditioning in NYC. When my Mitsubishi central air conditioning system in my Manhattan apartment (Chelsea) abruptly stopped working in the middle of a heat wave the night before the July 4th holiday I was worried I would wait days (even weeks) to find a qualified repair. I called six different NYC HVAC repair companies and either couldn't reach anyone or was told that their first appointment was two weeks away. When I called ProCore (on the recommendation of a friend) I was immediately connected to a technician who listened to the situation and told me he would be there the next morning "first thing". At 8:30am two technicians arrived and immediately got to work. They solved the problem, fixed the system, and even made some minor adjustments to make my system more energy efficient. They were friendly, courteous, professional and obviously very good at their job. Their price was very reasonable - to the point where I gave both of them a little extra to thank them for their excellent work and for coming on a holiday early morning. My apartment immediately started cooling down and the system is working better than ever. Just to illustrate the professionalism: both technicians put "covers" on their shoes that they brought with them so they didn't bring any dirt on to my floor (without even being asked to do that). This is a FIVE STAR business and I will highly recommend them to anyone who needs excellent HVAC / Air Conditioning services in NYC. In a city where there are many options - ProCore is the best of the best and I highly recommend them.

Great service. When other hvac company quotes were to replace my entire unit, Online heating and…read morecooling quoted a repair and now..... after service they have my AC system back in like new condition. Thank you.

I called on a Friday afternoon, the man were able to come and fix my air conditioner on Saturday…read more They're prompt and reasonably priced!

The work was neat and professionally done. The units were mounted carefully and properly. All…read morelines were covered with lineset very neat on top of the garage. Would recommend this business

After 3 technician visits, I am still not getting hot out reliably. Spent over $1,000 plus tip and…read moredid not get the issue resolved.

Everyone wants one now! Split systems are a rare find in suburban residential units, though their…read morepopularity is increasing as homeowners like myself learn about the benefits of the systems vs the alternatives. I heard about Iceberg Mechanical through a family friend for whom they did a large commercial project for of which they were extremely satisfied about the service they received from the entire team from job estimate to completion to preventative maintenance. My experience with the organization has been superb. I called on a Monday morning and was able to get a rep to come by Tuesday afternoon to provide an estimate. The estimate was fair and inline with the both the quality of the units and the service I eventually received. Part of the estimate process was that the rep, Joseph, sought my input when needed and offered suggestions regarding the install details and together we were able to solve some of the realistic challenges that arise when installing such units (like where is the best place to mount the base unit given the specifics of your home relative to electrical panel, condensation drainage line, in-wall/outside wall electrical/plumbing features...etc). I like the fact that I knew exactly what was going to happen and why each detail was the way it was! Long story short - Nelson and Jose did my install this past June 8th and their great teamwork (which was refreshing to watch) had the job completed in a timely, professional, and CLEAN fashion. This past weekend, a neighbors landscaper accidentally shot a large rock into the fan of the unit (from their weed wacker) and the rock damaged the fan in such a way that it no longer could spin at its high RPMs in a smooth continual motion and hence caused a noticeable vibration. I spoke with Linda in the office who was able to get someone to me the next day to troubleshoot the issue (and explaining why the vibration was being caused). Though financial responsibility is being handled by the landscaping company - I was extremely satisfied with the prompt response time by Iceberg and their ability to get it fixed in just a couple of hours!! Everyone that sees the unit asks about it and when they experience the practically silent, powerful cooling ability they have - they all want one! My advise to everyone is to use a reputable organization to install your units (Iceberg is a Diamond Dealer of the Mitsubishi systems) that provide guarantees and warranties and are fully insured - especially for situations that could arise like mine!

Iceberg is a well experienced company with a top notch team of workers and a responsive management…read moreteam.