Omari, the manager is the best! True customer service at its best. As a sales rep, the lunch orders from the doctors offices are never simple. I was struggling to place this 10 person order online, every sandwich and bowl was customized. I called and spoke to Omari, he was very kind and allowed me to send him the order and said he would handle it from there, it would be ready for me the next day. My order was ready on time, every sandwich and bowl was perfect and labeled . Omari relieved so much of my stress, I am beyond thankful for his kindness and professionalism.. when I am in town I will definitely frequent this Jersey Mike's. Thank you Omari!! read more

Jersey Mike's Subs - Fast Food Near Me - Chapel Hill, North Carolina

location - 6118-C Farrington Road Chapel Hill, NC 27517 An image of a telephone receiver (919) 908-7641 Time: 1:40 pm 2-2-25 Mr.Collins I hope I'm spelling his name correctly. He helped me out tremendously and offered to wrap my sandwich so I could take it with me so it wouldn't be soggy later. I appreciate his time and help and all of the staff this day. Keep up the good work, Mr. Collin He's a keeper. Give the kid a raise. Love Crystal Rivera from fayetteville read more

Jersey Mike's Subs - And yes, the cookies are delicious - Fast Food Near Me - Chapel Hill, North Carolina

[last visit mid-jan '26] used to be family favorite, now over-priced & sloppy. we go to HT--buy meats, cheeses, bread, etc-- assemble at home. sad. read more

I forgot how good Jersey Mike's was. We got a #56 Big Kahuna Cheese Steak (regular size, $8.65) and a #13 The Original Italian (regular size, $8.95). Both of these sandwiches were delicious and hit the spot. A solid four out of five stars. I liked the Original Italian better than the Big Kahuna Cheese Steak, but both were good. I don't think you can go wrong with either. The Original Italian comes with provolone cheese, ham, prosciuttini (a.k.a. prosciutto), cappacuolo (a.k.a. capicola), salami, and pepperoni. By default, the sandwich is made with white bread, but I customized my order and changed the bread to Rosemary Parmesan Bread (a great choice) for extra herb and cheese flavor. The sandwich comes with onion, lettuce, tomato, red wine vinegar, olive oil "blend," oregano, and salt. The sandwich was fresh, the ingredients were nicely-balanced, and overall, it was super tasty. I recommend it (and get it on the Rosemary Parmesan bread). At regular size, the Big Kahuna Cheese Steak looked underwhelming, but it was actually a dense sandwich that turned out to be more filling than it appeared. When we ordered, Jersey Mike's had eight different kinds of cheesesteaks to choose from on the menu. What makes the "Big Kahuna" cheesesteaks different is they come with mushrooms and jalapenos. Mmm... The Big Kahuna comes in both steak (#56) and chicken (#55) varieties. Our steak version came with grilled onion, peppers, mushrooms, jalapenos, and "extra" white American cheese. I put "extra" in quotes because the cheese didn't seem extra to me, more like "normal" or perhaps even "not enough." The sandwich was made fresh, packed with plenty of tender, savory, hot-off-the-grill steak, and it was satisfying. I'd order it again and maybe with extra cheese (+$1). We placed our order online at Jersey Mike's website. Here's the link for this location, store #3153: https://www.jerseymikes.com/order/3153/. At the time, this location offered 14 cold subs and the aforementioned eight hot subs (all cheesesteaks). We paid online and our order was ready for pickup in exactly 15 minutes from the time we placed it. Service was speedy and excellent. There were three employees working inside the store during our Wednesday evening visit around 6:15pm. This Jersey Mike's is located at Falconbridge Center at NC 54 and Farrington Road / I-40 (exit 273) on the border of Chapel Hill and Durham. My wife and I like this Jersey Mike's. read more

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This location has the best service of all the Jersey Mike's I've been to. Omari, Roosevelt, John and Josh continue to provide excellent service every time I come. If you're in the area, definitely a great place to stop for any meal of the day. read more

Super friendly employees who take care in preparing the subs yet are still very efficient in getting out the orders. Mine was spot on, fresh, and hit the spot. This location is probably the biggest of the numerous ones I've visited in the Triangle. It's clean, well organized, and overall a laid back environment. I learned corporate is requiring all locations to undergo a makeover. I hope this one doesn't lose any of it's square footage cos it's so roomy, welcoming, and nearby. Now that I've finally visited I want it to be my regular spot. read more

Jersey Mike's Subs - Huge location! - Fast Food Near Me - Chapel Hill, North Carolina

It's been 8 days since I received an incomplete delivery order and since the "Business Owner" responded to my negative review on Yelp. There has been no contact from this business regarding a refund. Clearly the cordial response from the owner was for marketing purposes. I've disputed the amount of the missing sub, tax, and all delivery charges on my credit card. I reiterate my negative review of this store. It shouldn't be up to the customer to resolve delivery and customer service problems at this location. read more

I'd only been to Jersey Mike's once in my life. I don't remember where it was (for sure not NC) or what I got, but I know that I didn't like it, at all. For 10+ years I never went back to any Jersey Mike's. Until yesterday. I found a card on the ground for a free regular-sized sub. I figured, hey, if it's free, it doesn't matter if it's terrible, right? So I went. I was immediately drawn to their menu of philly and chicken cheesesteaks. Before I moved to NC, I lived a few blocks away from the best cheesesteaks I've ever had, and I've been trying out new places all the time for over a year trying to find something half as good, without luck. I definitely never would have expected to find it at a national chain sub shop. I ordered the Big Kahuna with lots of mayonnaise. "Like, a stupid amount of mayonnaise," I told the guy. No one ever puts enough Mayo on their cheesesteaks. But this guy got what I was looking for. Even aside from the Mayo, I've found it. The cheesesteak that's as good (maybe 99%) as my old cheesesteak spot. Excellent flavor, great bread, great cheese, perfectly-cooked veggies, awesome. I know that the card for a free sub was intended for someone else, but it definitely served its purpose because I'm going back again tonight. Two nights in a row. If it's just as good as last night, they'll have a regular customer for life. This place is right on my drive home from work, so they'll probably get to know me well. If it's not as good, I'll update this review. And I should add that all three employees in the store were among the friendliest and most professional that I've ever encountered at a fast-casual type of place. All around great work by everyone involved here. read more

Soooo good! The sandwich artists were upbeat & happy! They were very professional & kept the line moving at the same time. Clean restaurant highly recommend :) Ordered the roast beef w/ provolone cheese "sub in a tub" Mike's way with extras! :) read more

Jersey Mike's Subs - Roast beef w/ provolone cheese Sub in a Tub!!! Mike's way with the extras :) - Fast Food Near Me - Chapel Hill, North Carolina

I've stopped in twice using coupons that were included in sub orders at the Dean E. Smith Center. Subs were better than I remembered when Jersey Mike's first came to the area. The seating area was clean and the service was efficient. I probably would not have stopped by without a coupon since I generally prefer local restaurants to chains, but all in all this was not a bad experience. read more

Jersey Mike's Subs - Chicken cheesesteak on rosemary parmesan bread - Fast Food Near Me - Chapel Hill, North Carolina

Great, quick place to grab lunch! We arrived on a weekday right before the lunch rush. There were only a few other people in the restaurant. The friendly employees greeted us and immediately took our orders. Since it was my first time at a Jersey Mike's, the employees were patient as I made my decision and explained to me what the 'Mike's way' meant. They have numerous protein, bread, and topping options to choose from. They made our sandwiches quickly and accurately. My wrap was good and packed with chicken salad. I asked for a couple toppings and they put a small amount on, however, I'm sure I could have asked for more. The cookies are amazing, very sweet and chewy. Overall, we had a great lunch and made it back to work on time afterwards! read more

Jersey Mike's Subs - Chicken Salad Wrap with a Chocolate Chip Cookie - Fast Food Near Me - Chapel Hill, North Carolina

My gosh, the people of Jersey Mike's on Farrington Rd. Lemme tell ya. They made my day. Not only was I a freaking hangry MESS over the phone, probably annoying the wonderfully patient woman on the other end with my lack of sub-name knowledge, but I went to the wrong location & made them wait like 5ever to pick up my subs & they didn't even bat an eye. Then, I get there & low & behold I thought I was getting stalked by some guy in a car, so I called AGAIN & asked to have my food brought out to me instead & he DID. AND on top of that, he waited & watched for me when the guy got out of his car & approached me. Seriously, had to be the most high-maintenance customer of their day, but I'm so grateful, full, & safe! I hope Matthew sees this, because his sweet-self needs a raise! Love you guys!!! read more

Jersey Mike's Subs - Fast Food Near Me - Chapel Hill, North Carolina

customer service is outstanding! Everyone is so friendly. They make you feel like family :)

They have the most friendly staff and they always greet me with a smile!! Plus a delicious sandwich. Will definitely come back.

I had the best experience at this jersey Mike's They're very fast service and the customer service is great and my sandwich was perfect. I will continue coming here on my lunch break all week. read more

This place is larger inside than I expected, and very very clean. I ordered online and picked it up- the order was ready, the service was great, and the wrap was good but it was messy to eat. I think their prices are overall too high for lunch ($12 for wrap, drink, and chips), so I won't eat there very often. read more

Good sub spot; quality meats and ingredients. I've only been once and tried one item but I would definitely be back to try some of the hot subs. I got the italian sub and really enjoyed it. I wish they had more toppings to choose from. However, Mike's way really enhanced the sub so I was overall satisfied. I prefer my subs toasted but they did not offer and I did not ask so I do not know if that is an option. The employees were nice, service was quick, my order was correct, and the place was clean. Overall, a great first experience. read more

Jersey Mike's Subs - Italian - Fast Food Near Me - Chapel Hill, North Carolina

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Jersey Mike's my favorite place to order from but on Wednesday night my turkey and provolone was too salty and I called them to say I had said no salt. The person that answered said he made my sandwich and did not put salt on it but he said something surprising and that was they send the turkey with salt on it. Well I never knew or heard that before. He suggested I bring it in for an exchange. I said if I wanted to go out I would not have ordered through Grubhub. He took my name and phone number to have his boss call me the next day. I never got the call and I'm out $17.00 for the sandwich chips delivery tip and had to throw out the sandwich. Could not eat it. I'm so bothered by this and very surprised that there was no follow up. read more

This is a very good subs place. I ordered Kahuna chease steak but it was to good to have one only so I ordered the famous phyly. Both of them were very good. The servwas fast with personal attention. The staffs are very nice , clean and professional. Prices are regular. Very clean shiny place, full of customers with nice atmosphere. The restroom is very clean . Five stars read more

Jersey Mike's Subs - Fast Food Near Me - Chapel Hill, North Carolina

I'm not sure what I enjoy the most...the great food or the service when you come in. The staff is always friendly to everyone that comes in. And the food is always fresh. If you are short on time, make sure you utilize the order online feature and you can walk right up to the register to pick up your food! read more

Today was my first visit to this store and it's always the same for every Jersey Mike's I've visited - fast friendly service and fresh ingredients. read more

There is is this one dude, doing the meat and he is literally the sunshine of my day. His energy could light up a country for three years! He is the reason I love Jersey Mike's Subs. His kindness and respect are trough the roof. He should be recognized for his amazing performances! read more

Went in for a catering order and there was a small hiccup but the customer service was amazing and they got my huge order ready to go in no time. They were awesome! read more

Food is so good just got me the chipotle cheese melt and it was so amazing I really thing they should keep it up

This is a great sandwich everytime i go. My go to is either the philly or the meatball and my wife loves the reuben. The crew is usually quick in getting you through the line and always courteous. read more

Got a sub here for lunch, not the best sandwich I've eaten, but still pretty delicious for a fast food joint. Will probably return if I ever need a quick lunch again. read more

Hi Jersey Mike's, When potential customers step in your store, it's common restaurant courtesy to acknowledge them. 3 young men behind the counter and not one of them said hello, how are you or may I help you. That's one way to lose a sale. read more

This franchise is one of the best that I have been to. Jersey Mike's is a far better sub than the competition, regardless of where you go, but for whatever reason this location is the best. The staff is always friendly. My order is always accurate. The bread is always fresh. I hate the other chain because their bread is so soft and bland. Jersey Mike's has true sub bread. If you're from up North, you know the difference despite my lame explanation. There are almost always a few people in line, but they move through quickly. The restaurant and restrooms have always been clean. There is plenty of parking, given that it is in a strip mall. Great location right off of I-40 at Farrington. Really well managed location! read more

They are always very cheerful and nice. They always get my order right unlike most fast food. Everyone there is always speedy. Thanks guys!

Always great service and friendly staff. Glad to have this location open so close to home!

Delicious food! The fresh bread can't be beat! Fast service, clean, great location and friendly service!!! And the sub in a tub is a favorite! I'll be back! read more

Friendly customer service, and like all Jersey Mikes the food is always the best. #9 is my favorite but you can't go wrong.