Nice, new store. Located between the CAVA and Panda Express. Lots of parking. Inside of store was clean. Typical Jersey Mike's decor. Sandwich tasted great as they always do. I placed an app order for pickup. They got my order correct and and it was ready a few minutes early. The only negative was the staff. They weren't rude, but they weren't friendly or welcoming. No hello, no "your order is ready", no goodbye. There were three of them and nobody acknowledged me despite the fact there was only one other party there and they were finished paying and seated shortly after I arrived. read more

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After 15 minutes of standing in line with no one in front of me and the employees only working on to go orders, I had to walk out. Maybe if I had been greeted or given some kind of update on how long the wait would be I would have stayed, but the service was too poor. read more

First time at this location was provided great customer service by the young woman name noani. I think that's how u spell her name lol. Her customer service is very good and she made me feel very welcomed. I will be back because of how nice she was!!!!! Thank you read more

Just had the worst experience that I've ever had at Jersey mikes . My daughter is ordering her sandwich the worker asked do you want any other sandwiches I said yes not thinking she's making them both at the same time because we come here often and nobody ever makes our food at the same time ... The establishment is EMPTY I didn't want white bread like my daughter so I asked can I do rosemary.. your worker started to ties chastise me like I'm a child well next time this and next time that ... it probably won't be a next time she pissed me off so bad I told her I don't even wanna spend my money here I'm very dissatisfied with the way I was treated over bread it's disgusting if you don't wanna work in the food industry don't apply if I didn't have my child with me I would've had some words for her read more

I used to go to Subway, but I now only go to Jersey Mike's Subs. Their subs are so tasty on a hot day.

Not as good aa the other Jersey mikes. Both times i got the roast beef mikes way and it just tasted like bread. So little roast beef, and mikes way u cant even taste the lettuce and vinegar and oil. So cheap. Subway taste better and not supposed to. The evening shift when i bought it. read more

The food is good, but the service is always a gamble. I've been here a couple of times now and the staff is easily the worst compared to the other food places in this plaza. They are slow, they don't know how to communicate, and all n' all, they don't seem to care about the customer. I'm generally patient, but I visited with a friend and I noticed the workers had a few orders out that they were handling. In which case, that's fine, but we don't get a greeting and there seems to be little to no awareness of which customer was up next. We stood there, waiting to place an order for about 15 mins. Once it was finally our turn, the woman behind the counter told us I'd be another 15ish mins for the grill. We weren't about to wait another 15, 30 mins total for a sandwich. Wasted time and we ended up eating somewhere else. This location severely needs to train their employees to at least the bare minimum of customer satisfaction... especially for the prices they expect for these sandwiches. read more

Didn't even take my order after waiting for 10 mins but when someone else comes in to the store they get take in right away.

pretty good restaurant, service is ok depending who you get, and food is definitely fresh and is definitely worth it. overall the experience and mood is good read more

They didn't ask me what bread I wanted(I didn't Realize till after I paid). The bread they gave me was dry. I asked for extra seasonings and juices. And the sandwich is still dry. I got the #9 and I can't even taste the roast beef. read more

Jersey Mike's Subs - they didn't ask what bread I wanted. It's dry. Asked for extra juices and it's still dry. - Sandwiches Near Me - Chino, California

I don't get it. I like Jersey Mikes and with this place being new, I expect some issues but.. I've been here several times now and it keeps failing. I've tried to order rosemary bread three times. Every time they gave me white bread. And this time the white bread was horribly stale tasting. read more

To whom it may concern, This is a review to let management be aware of an employee that is a liability. I visited the store today where an employee with a beard was making orders and I noticed the attitude he had. Every order was an inconvenience, every sandwich was made with anger, his tone irritated and his mannerisms spoke with an F** you. I've never watched a jersey Mike employee throw a knife down after making a sandwich or slam drawers after opening. It was jarring watching this guy. Even his fellow staff seemed scared of his behavior but yet they seemed used to it, like this was part of their routine. In the store you would think the two guys working would be working as a team yet the other guy steered clear of this walking rampage. They worked on opposite ends and didn't communicate much. One was calm yet timid the other was pacing making sandwiches like he just walked out of losing in the octagon. It was like watching a train wreck make sandwiches. This guy creates a bad environment for customers and staff. He needs to be retrained on customer service and working as team and learn to calm down. read more

Deliciousness....$$$$$ of $$$$$ Service................$$$$$ of $$$$$ Cleanliness.........$$$$$ of $$$$$ Ambiance...........$$$ of $$$$$$ Speediness.........$$$ of $$$$$ Jersey Mike's newest location upholds the standard of quality subs for which they are justly renowned. Small space, best to buy and go. The grand opening's enthusiastic patronage did expose a minor hiccup in the flow of service. Might I suggest a subtle operational refinement? Pre-slicing your meats and cheeses in anticipation of demand could significantly expedite order fulfillment. Undoubtedly, I shall return once the initial fervor abates - a Jersey Mike's sub is an indulgence well worth anticipation. read more

Jersey Mike's Subs - Sandwiches Near Me - Chino, California

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Food was ready on time for pickup and made how we ordered it. 5/5 My 4 stars is for the mumbojumbo of whatever scribbles this means. I ordered 4 sandwiches, pls help a mom who's rushing to feed her kids before sporting events. If you ask me for a name on the app per sandwich pls add it or write the # with modifications. I have two kids who are pissed at me because they grabbed the wrong sandwich as they both ran off to their games. Help a sista out! Pls! read more

Jersey Mike's Subs - Scribbles! - Sandwiches Near Me - Chino, California

This is second time I've had Jersey Mike's and it was really good. The location is new in the preserve parking lot area near the new Stater Bros. There's ample parking in a shared lot with other businesses. Very clean and new small store. I got the regular Philly Western Smoked cheeses sandwich on wheat bread. It was really good! It comes with lettuce, cheese, mayo, and choice of bread. You can add toppings if you want. The location is small, they had cold drinks, and fountain drinks. Cool place to get lunch or get a really good sandwich. read more

I placed an online order for three sandwiches and waited for 45 minutes. I understand that staffing may have been limited, but it appeared that in-store customers received their orders more quickly than those who ordered online. It might be beneficial for the establishment to re-evaluate its priorities and improve its procedures when operating with reduced staff. read more

Just rec'd my first order delivered within 25-30 min. Food was very tasty. They are definitely a sub above. Sorry subway but theres a new sub in town and its good. read more

Order online for pickup. Got order COMPLETELY WRONG. Ordered 3 sandwiches, only one was correct. I order a mini chicken sandwich, they gave a regular italian. Another sandwich was a regular turkey, plain. They gave me a mini turkey with lettuce and no mayo. So bad, so wrong. Very disappointing. Will go to different location. read more

The team wasn't trained well. They didn't work well together. I got a olive oil drenched sandwich without any napkins. WOW

Terrible service these little kids working here are a joke. The dude asked me if I said do I want Mike's way I said , NO. I said no oil my dietary restrictions allow me no oil he added the oil. I said I said no oil he's out. Do you want me to remake it? I said yes he threw a fit throwing everything around. The whole staff just was rambling about me so I just said forget the order. . read more

BEWARE !!!!!! Got FOOD POISONING from Friday Oct 4 2pm ( HAM AND PROVOLONE No.3 regular size) Eat 2:10 - Vomit started 2:40 -4times Vomit and D....... All day. How can I report a case of food poisoning from a sandwich I had at Jerry Mike's? read more

We we're giving coupons to try out the store again because we had a bad experience with the first sandwiches we got. This time it was worse. My daughter saved her sandwich for today opened it up in the first thing she saw was a hair hanging out from in the middle. I pulled it out, took a picture, and I sent it to the owner I believe. I'll stick with saying the staff is friendly, but we will not ever go back into that shop again. read more

Jersey Mike's Subs - The hair I pulled out of my daughter sandwich - Sandwiches Near Me - Chino, California

Destyny was so sweet! She recommended the Italian and it was so good. Perfect lunch with awesome service!

Jennifer needs to pay attention and learn how to make one of the simplest things on earth, a sandwich. They got the bread wrong then the right bread was stale. Over did it was sauce, had to toss out the sandwich. I know this location just opened but come on guys. Get it together! read more

Ordered take out from Jersey Mikes while I was getting my hair done across the way and due to windy conditions was having trouble picking up my sandwich. I called asked if they could run it over and Joseph was so kinda and offered to run it out to me. Wonderful five star customer service by Joseph . My cheesesteak was delicious also. read more

Such a nice & friendly location, felt super welcomed when entering! You can just tell that the workers are happy to be there :)

Been here a few times and each time was great! I'm currently GF for health reasons and they take the correct precautions. They care well enough and my stomach is pleased. Minor gripe would be they go little overboard with the oil and vinegar when you get it Mike's way, but I'll that's probably just on me!! read more

The bread was stale on my sub. I should have complained to the staff, but I complained directly to Jersey Mike corporate regarding my stale sub. No response in 24 hours so I will never be back. read more

Not sure if they charged me double intentionally , just don't want to come back here, throw away half of the sandwich tastes so fattening and nasty. Be careful and always check your receipts.!! read more

I was pleased with the service and quality of this "new" location. They have been busy since they've opened. I can only imagine the stress on these young kids making sure they do a good job. Hats off to them for a great job and will continue to do better. My new favorite location! read more

This place is the worst!!! Placed an order for 1 regular sandwich at 5:43 pm with a pickup time of 5:57. My fiance walked in at the pickup time and the sandwich wasn't ready. She wasn't even greeted and when she asked about the order was told they're working on it. The 2 employees had no sense of urgency and once the sandwich was made, it sat there for 5 minutes till it was wrapped. Finally got the sandwich at 6:10 pm. 27 minutes for one sandwich when it's wasn't busy and we ordered ahead online. Customer service was horrible. Will never go back to this location. read more

Joseph and Ozzie were so kind and helped me out to make the best jersey sandwich I've probably ever had!

This is a great location. My family and I have been waiting for a sub place to open closer to home! The kids here are great! Always so talkative which I can appreciate. I'm looking at these other reviews and I just can't imagine any of the people throwing fits or being upset. But everything is up to experience. Good sandwiches, maybe work on just adding the right amount of juices. Keep up the good work! read more

love their sandwich, bread is good and fresh, very y convenient, you don't need to wait order online and then you go pick it up