I have ordered a couple times now through the app and it is easy to do. At a sandwich level of food, the taste and quality is pretty good. I have never had an issue. Parking is in a garage behind the store which you have to get to through the back. read more

Always love a Jersey Mike's sub! The make the perfect sandwiches just the way you like it. Quick and delicious!

We visited this location and it's pretty much brand new. The subs are delicious and made to order. I love the big kahuna which is philly cheese steak with jalapeños onion and mushroom. For an extra kick I get the crushed red peppers too. The only reason giving 3 instead of 4 stars is the staff was clearly new and very young. The kid that made my sandwich forgot to give me wheat bread and crushed red peppers which were the only two things that differentiated my sub from a standard order. I gave it back to him so he could at least add the peppers. Was also a bit bummed that the tables weren't wiped when we sat down considering there were 3 kids on their phones behind the counter and the place was empty. Overall food is what we've come to expect from jersey mikes and the staff will mature, not a bad experience. read more

First time having jersey Mike's. Roast beef does really taste fresh made. Bread quality also very good. If not as good as hoagies from Philly, still miles above any other chain sandwich. Very friendly customer service, keep up the good work guys! read more

Jersey Mike's Subs - Roast beef - Sandwiches Near Me - Honolulu, Hawaii

Going to go out on a limb and say that service/training isn't their strongest suit. I ordered two subs (one cold and one hot). They explained "Mike's Way" - lettuce, onion, tomato, oil/vinegar, salt/pepper - and asked if I wanted it on my cold sub. "No, but I'll take it on my hot sub," I said. The guy said they don't do that and he'd have to ask his manager. (I thought that was weird, but ok, whatever.) So yeah, they said they'd do it. I paid, left with my subs, went to another store, came back to eat outside. My hot sub wasn't cut... AND it was missing some of the "Mike's way" fixings (they didn't put lettuce or onions, only tomatoes.) I went back to the shop and asked for a knife. The guy behind the counter: "Why do you need a knife, bro, it's a sandwich?" I said my sub wasn't cut. "Well use your hands bro. Actually I don't know where the utensils are. I'll have to ask my manager." OMG Regarding the subs... they are barely edible. But if you're going to Jersey Mike's, you either don't care or have the palette of a 2 year old. read more

I usually get the cold original Italian but this time I also got a cheese steak hot with mushrooms, onions and jalapeños. It's called the Big Kahuna! It was like eating a thin sliced pot roast sandwich! Incredible! I might have to stop the cold sandwiches from now on and get em hot! read more

My first impression when I walked in the door and every employee screamed, "Welcome to Jersey Mikes!"was "Let me out of here.". I ordered the combo, but was just handed the sandwich. I was expected to know how to obtain the cup for the drink and the chips myself. I ordered the original Philly cheese steak. It was very good, but very wet and messy. I paid $13 for this. I could have gotten the same meal at Subway for $7. Mike's was better because the meat was warmed on a grill and Subway uses the microwave. Subway's bread it better, though. They should consider lowering the prices to remain competitive. Also, my Pepsi tasted strange and I realized why...it was actually Dr. Pepper, but I drank it. read more

this is a reliable mike's. tastes consistent and very fast. yay to double points days. yes, they screw up once in a while. and mostly, if you call them to complain or someone via the app--no one will correct diddly. but overall service is friendly, professional even--and i come back repeatedly for their food. our favs are chipotle cheesesteak, italian, tuna, corned beef... wish they had a place you could drive up and pick up your sub--so it's a little bit of a drama to park and run in--but could be worse. at least this place is one worthwhile thing i enjoy after losing old university square read more

Came for the buy one get one free regular sized sub (about $8.50 each regularly) offer a few weeks ago, which was maybe about a month after the grand opening. When I first stopped by Jersey Mike's Subs they had way too many employees on hand. Later they had about half as much. If you were scared by the amount of people greeting you before, don't be. Jersey Mike's Subs has become a lot more anti-social friendly. I was excited to try Jersey Mike's Subs because of the excellence of the three other shops which have opened up in the new Hale Mahana Apartments building. These include Raising Cane's and Pieology (haven't tried but have heard good things), and also Starbucks which has just opened up. I won't go so far as to say I was let down, but I was also not blown away. I've tried two of their kahuna sandwiches now (one was a Philly cheese steak on the recommendation of a review here) and while my memory is fuzzy, I don't believe there was much either to complain about or commend, taste wise. The bread was ok, the meat and cheese were ok, the sauce was ok. "Decent but average" would sum up my experience at Jersey Mike's Subs, except that I do remember thinking the price of the sandwich ($8.50) was too high for the amount that you got (about half a Subway footlong, which is similarly priced these days), and the deficit wasn't made up for. Service was about the same as Subway's (actually, slower, because at Jersey Mike's they have to slice the meat in front of you--a gimmick which honestly doesn't make any difference in flavor), the venue was similar, the atmosphere was similar. Really there's nothing special to account for how much a Jersey Mike sandwich is, except maybe if you really want a Philly cheese steak sandwich with a lot of meat. In that case you do get a variety of good options which I think you will be pleased with. I would try more of Jersey Mike Sub's if there was another special going on, but I can't see myself patronizing this new sandwich place much especially since I quite like having the option of piling as much vegetables as I want at Subway's. Jersey Mike Sub's doesn't advertise itself as a quick and healthy food option like Subway's and that's fine, but they should at least be good at the one thing which makes them special, which is primarily the Philly cheese sandwich at this point. Give that bread, meat and cheese some flavor, guys. For real. read more

The wife and I decided to try them out a few weeks ago. With the economy in the toilet like it is, she found a coupon in the mail to help defray the growing cost of eating out, so in we went. The place was empty, save for a couple of guys behind the counter. I decided to use the bathroom while the wife decided on what she wanted. Sadly, the bathroom was pretty gross. After ordering, the kid who rang up our sale asked my wife for her email, which she declined to give. He stated is was for her reciept, so she asked for a printed one instead. He then went in the back to talk to one of the other guys, then returned and provided a paper receipt. What's the big deal? When our sandwiches were brought forward, again, the kid asked for an email address, which I also declined, so he asked for a phone number. I said no again, thinking this can't get any worse. That's when the "manager" stepped up and said the discount only applies if you provide the "required information." I did everything but tell him to go pound sand, and refused. He conceded, and out the door we went. When I got home, my sandwich was heavily laden with salt. I mean....a lot of freaking salt. Purposely ruining a sandwich is no excuse for not getting an email or phone number. No, I'm not entering into a "relationship" with your business, no I don't want any more coupons or junk mail, and I certainly don't want any of your sandwiches. Given the economic downturn in recent years, (much like Ruby Tuesdays), I give them a year or two before they're out of business. read more

Negative star review. Interacted with two employees and both were incredibly annoyed and being very rude/ short with us. We asked for a minute and they demanded that we answer them while we were still trying to complete our order. Won't be going back to this location. Thumbs down read more

Quality bread, good meats occasionally there can be issues with them running out of Turkey , however if you don't mind that it's all good..

Bruh!! First timer and I ordered the #9 mikes way and it was so good, I went back the next day and ordered it again!!

Great value. Large sandwich was big enough for both of us to eat. Good fresh selections.

The King Street location is terrible! If you g in person, you might get the correct order. Three times I received the wrong order when I ordered thru BiteSquad. When I called Jersey Mikes, they said they automatically made the substitution. I will NEVER order from this location again. Buyer beware! read more

So there I was drinking last night and I needed to eat something that could soak up all the alcohol, I decided to go get a sub which is as big as my thigh, I told the guy give me a phat piece of bread meat and cheese, he concocted the rest and of course I was going to eat it, who wouldn't? I'm not craving a 5 star or Michelin star rated food item, I'm just craving a fast and easy sub. So that's what happened, I got my sub last night. I didn't sober up but that's okay the sub was bombastic. And today somehow I craved another sub, this time I made sure to get it how I would want it. I told the guy give me a #42 hold the cheese and they did, Thank be to the Sub gods. The sub with chicken, onion, peppers is perfect and doesn't need the tomato, lettuce, vinegar, spice. Keep it simple and it'll be epic. Thanks guys! read more

Jersey Mike's Subs - Chipotle chicken sub minus the cheese - Sandwiches Near Me - Honolulu, Hawaii

My boyfriend and I eat here almost everyday since we have moved here ( about 9 months lol) I don't know her name because my boyfriend Justin normally sees her- but one of the main employees is so kind. She memorized our complicated order right off the bat. Every time we call she knows what we want.. and it's delicious every single time. Fresh product great service! Thank you for caring for us to memorize our order and keep us in your thoughts! You are awesome! read more

I been going there since they opened about 3 or 4 a week now not ever going back since this virus they don't let you sit and inside and eat they took out all the seats and left tables you can't even eat on can't use they bathroom to wash your hands granted it's a customer bathroom no longer they allow you to go in they won't get my business anymore sad because I use to like there services and I came all the ty read more

Great customer service Best subs on island, check it out for yourself High quality ingredients read more

Not Vegetarian or Vegan friendly - I was going to have the portabello mushroom sub and I watched the guy take some sort of meat off the grill and was about to place the mushrooms on there. I stopped him and asked if they clean first as I couldn't eat where he just cooked meat... he looked at me and said "gosh no we don't do that".. crazy!!, since I told him I was a vegetarian at the start and asked what he recommended ... I said cancel the order then and walked out. oh he said we can only wipe down the meat slicer for the cheese if asked. read more

The lack of management in this place is absolutely ridiculous. There were 2 people working, younger kid with long hair and a girl. You can tell they were frazzled. Being patient is no issue, I've been there! But the lack of organization was a disgrace. The fact that 2 girls behind us got their sandwiches made first and the people ahead of us were still waiting (for a long time) meanwhile we were just waiting was not okay. I must of said 3 different times "no cheese" and every time, cheese was put on it. Two guys finally walked in and it was still like everybody was running around like chickens with their heads cut off. We waited a good 25 minutes. Get it together guys! read more

fast and kind service, good quality ingredients, and they put the oil and vinegar on without me even asking

I ll love a good sandwich! This place knows how to make them. Slicing everything fresh for every sub created, didn t hold up line. Mine was ready in under 5 minutes. Finally a meatball sub that had just the right amount of everything on easy to eat bread. read more

I'm a huge person when It comes to service, besides quality of food and environment. The store was clean. Service was particularly fast. My sub was partially cold which was slightly disappointing. I Came in really excited to try this place for the first time. I live in McCully so it was close by. I heard by word of mouth their subs were good, so I had to experience it myself. My experience was unfortunately ruined by their terrible customer service. A bunch of young amateurs running the joint (no surprise it being a UH Manoa location). The young girl rushed me and was rude to my friend and I asking me to pay already when I clearly was still choosing my options. When my sub was ready she gave my friend a dirty look when he said thank you. The young kid who made my sandwich had a confused look on his face & kept rushing to have me pay. It would have been nice if they rung up my order after* my friend and I subs were done being made. But 2 employees rushing me to pay felt rude. (There was no line, only ones in the store) I hope I don't get the same rude experience if I ever go there again. I'll never forget how rude and melancholy that girl was though. read more

The workers were so friendly and quick to help. My order was done in less than 30min and I was out the door in a jiff

I wanted to thank the employees who worked the night of 10/18. Not only did they allow me to make a few modifications to my order through DoorDash, but they went above and beyond after DoorDash canceled my order. See I couldn't go in store because I wa in the hospital (I told this to the staff member who answered the phone) , so I ordered outside food due to the hospital cafeteria screwing up my dinner meal. By the time DoorDash canceled my order I couldn't reorder because the store closing soon that night. I called the store and asked when they closed and if I sent a family member to pick it would I be able to get the sub they had made for me. They said yes and even said if it was 30 minutes past closing it would be okay. My mom got there ready to pay and they said not to worry. When I got my sub and it was exactly what I wanted. So from the bottom of my heart thank you to the entire crew who worked that night, you made that night in the hospital so much better read more

I hate how much I love this place. It's just really fricken delicious every time. Quick too which is a big plus on busy days

This company has got to be out of their minds to charge $2.99 for a 20oz bottle of WATER!!! This is what you charge the students?! Absolutely ridiculous. Shame on you for this. read more

Subway is usually my go-to for sandwiches but I just so happened to be in the area. I came right after lunch time so there wasn't a line. They have a decently sized menu for whether your feeling like getting a cold or hot sandwich. There are 3 sizes to choose from (mini, regular or giant). I decided to get the regular Original Italian for myself and my girlfriend chose the regular Buffalo Chicken Cheese Steak. I liked that my sandwich had a variety of meat and the bread was tasty, but lacked flavor. It was really neat that the meat is cut fresh as you order. I usually add mayo or mustard to my sandwich although the only option they had were two different types of oils. I was shocked as I watched the girl put the oil on because lets just say she was generous. I guess I could've said to go light but thats super minor. On the other hand, my girlfriends sandwich was very messy. She knew getting in to it it would be somewhat messy although the amount hot sauce and blue cheese dressing they added made the sandwich hard to handle. In my opinion, it felt like everything was just thrown together without really thinking about how much sauces they put. Total for our two sandwiches was about $19. For a sandwich I find it to be a little on the pricier side, although you may be paying for freshness. Overall, it was a filling meal and a must try if you want a break from your regular sandwhich fix. read more

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Update 6/26/19 I must say things have changed at this JM's location. Mr chow has been back many times now (at least 2x a week) and thought I should commend Gabby and staff. Shout out to Mary! I guess you could say they got "the kinks out" after being open for awhile now and everyone is on the same page. Id like to think that the owners know how awesome Gabby is. Top notch customer service to say the least. She runs the place as if she's the owner. (maybe she is?) Mr Chow highly recommends #17 with mushrooms. They also have a tasty tuna. Mr Chow no longer visits that other sandwich place. Easy 5 stars for making things better, friendly staff, and the place always clean. read more

Jersey Mike's is all right. The sandwich is a basic submarine sandwich. I thought that price seemed high and the ingredients were limited. I have only gone once so I could be wrong. read more

This is my 4th time at this location. First time was right when they opened and I had some issues. I chalked it up to being newly opened and not everyone was on the same page. This was true . Was there today and the execution and hospitality was totally on point ! read more

Really liked Jersey Mike's from my experiences of them on the mainland. Needless to say was pretty pumped to see them come to Hawaii. Convinced my pregnant girlfriend to try them for lunch. Unfortunately we were completely disappointed on every level, and sadly if they keep this up I don't see this store surviving. 1) Service was shotty. Girl making the sandwiches seemed untrained, unmotivated and extremely clueless. When I mentioned my lady was pregnant so could she please heat up the meat for her, she had no idea what or how to do this. 2) The subs are pricey. Living in Hawaii you get used to increased prices for things. I think each regular sub was well over $12. Add a couple drinks and your easily pushing $30 for 2 subs and 2 bottles of water. 3) The taste isn't there. I don't know if the salt/pepper weren't there (had it Mikes way) but the sub tasted flat to me. I remember they shave the meat fresh, well meant to; don't actually recall them doing that while we were in the store. 4) My girlfriends meat on her sub was cold. Asked special for it to be heated as the standard food precaution for pregnant ladies and appeared it was done was but not to be. By the time we realised we were away from the store and she threw her $15 sub away. Aweeeeeesome. Overall a crappy experience, won't be back. Kinda amazed how off the mark it was really. read more

Super friendly service. Lots of staff. Fresh cooked tasty food. Parking upstairs for free. No complaints.

The staff is friendly, and the subs are good. The cold subs Mike's way are very tasty (my favorite is the Club Sub), and the hot subs are also very delicious. The Big Kahuna or Buffalo Chicken subs are both great choices. read more

Food is good. However attitude of the staff is a real turn off. I wish the franchisee best of luck in this very competitive location. read more

First time visit - ordered a regular Philly steak sandwich - pretty good, but really messy to eat. Expected a slightly larger sandwich, considering the price of $9.30! Parking was difficult since it's location relative to the shop was not obvious. Asked the counter person but got a vague answer, with a comment that staff agreed that it was not exactly easy to find parking in the area. read more

Great sandwiches and service. We order by phone and the wait time is minimal if the order isn't ready when we arrive. Favorite sandwich is Mike's Philly Cheese (hot sub). read more

Really friendly staff! They joked with us about eating the Giant Sub by yourself while preparing delicious sandwiches.

Awesome subs. So I came back today to get subs, the sign says they open at 10:00 a.m it is now 10:15 and they are still not open...I peek in window and the two workers are setting up!?! I mean really...shouldn't that be done before 10:00...guess I'll go to Subway...unreal. read more