Delicious sandwich, friendly service, not great location, but worth it... filling characters required for review

I am extremely disappointed with my experience. This establishment canceled my uber order without making any effort to contact me or let me know beforehand. As a returning customer placing my second order, I expected a much higher level of professionalism and customer service. As the food the first time was amazing. I was prepared to spend $77 on this order, and the least I expected was the professional courtesy of a phone call to explain the situation and offer an apology, even if the staff was busy or unable to fulfill the order. Simply canceling an order without any communication demonstrates a strong lack of respect for customers and their time. Because of how this was handled, I will not be returning, nor can I recommend this establishment to others. Strong customer service is about communication and accountability, and unfortunately, this experience fell far short of those expectations. read more

Okay first thing to say about my experience, location sucks! Located next to other shops it was easy to pass by this small spot. I had to circle around to find the parking. Well there is enough parking in the back parking lot. But there's this security guard there. I asked if he's the parking attendant and he said I'm security. I asked where machetes is and he said that's in the front I only care about the back. So I guess that's his only job to watch the parking lot. And it's located across a homeless camp. So I can see why the need for parking security. Such a turn off! Upon entering machetes I was greeted. The worker asked if I was ready to order and I said just another minute as I wanted to look over the menu for what I wanted since it was my first time. The counter was covered in devices I guess a lot of people order from here. I ordered a turkey and salami sandwich. The worker then asked if I wanted it on the white or brown wheat bread. I chose wheat. While waiting I asked if they make their own bread and they do so I was impressed. The worker asked me, you say you didn't want tomatoes? Then I responded I want everything it supposed to come with. I thought I heard him say a second thing but wasn't sure and I was looking closer to the menu. I didn't realize you can add items to the sandwich for free. The worker then hands me the sandwich wrapped ready to go. I then said oh sorry can you add peppers, cucumbers and Italian vinaigrette. He did not look happy. I apologized saying sorry it was my first time. He said it was cool. Well proceed to pay. And he said have a nice day and I said thanks and left. Sandwich tasted amazing! Big portion! The wheat bread was so soft and light. Refreshing from all the vegetables. And moist from the vinaigrette. Although peppers were missing. Total for just the and sandwich was $13.40. Not a bad sandwich. Just a weird location and weird vibe. Don't forget that there are free addons and a list of them in a tiny section on the bottom of menu. They won't remind you it's there or offer it lol. I'd come back. read more

Machete's Mean Sandwiches - Turkey Salami on Crazy Wheat bread - Sandwiches Near Me - Honolulu, Hawaii

What sets Machete's Mean Sandwiches a part? Their pillow soft bread that's baked fresh daily! It's like a homestyle sandwich but their pillow soft bread takes it to the next level. This location is a small grab n' go situation. Parking can be tough in the area-- so I definitely suggest ordering online for pick up or delivery. I ordered their turkey, bacon, and avocado. Which also comes with lettuce, tomato, and I added cucumber to it for an extra fresh crunch. I ended up only eating half of my sandwich and then eating the other half hours later and it held up well! An awesome lunch choice, especially if you're on the go or possibly a great travel day sandwich. I had a great conversation with the guy behind the counter- super friendly staff. Just be warned, parking is tough and there's really no place to sit and eat your sandwich there. read more

Buyer beware. If you order for delivery and they run out of the ingredients to make what you've ordered, instead of just cancelling the order or asking what you might want instead, they will just "fulfill the order" with random substitutes and throw in a couple bags of the least popular chip flavors, as if that makes it better. Not only is this false advertising and deceptive business practice, but could also have serious medical implications. What if I was allergic to their unauthorized substitution? Spent $44 on 2 sandwiches that went straight into the trash after 1 bite because I HATED them. I will never patronize this business again. read more

This place sucks. The sandwich sucked. The worker sucked. I hated it. I ordered a sandwich strictly cause it said thick cut bacon instead I got cold thin microwave bacon. And all for the low price of $20. Just go to foodland read more

Been wanting to try Machete's for a long time now, and I must say I'm so bummed I didn't try them sooner. WOW!!! Excellent sandwiches, and can we talk about their bread?? The softest bread I've ever had!! Ordered a turkey and a roast beef and both were great. Everything was sliced thin, and the meat and veggie ratio were on point. I'm already planning my next sandwich...... I loved their tape they used to wrap the sandwich, very cute!! read more

Machete's Mean Sandwiches - Cute sticker! - Sandwiches Near Me - Honolulu, Hawaii

Placed my order on-line requested for delivery. Ordered for myself and co-workers and everyone was pleased with their order. the sandwiches are substantial! the delivery was right on time. They were nice enough to add everyone's name on the sandwich wrap. Well made, neatly packed sandwiches, the bread is really delicious. read more

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The sandwich was awesome! It's a little hole in the wall spot but worth it. The pumpkin cookies were great too.

I ordered a #11- Turkey Avocado Bacon. I wanted cracked wheat bread, but was told they ran out. Got the white bread because I didn't want to wait 1 hour. This is a take-out only option. Got to my location and noticed they forgot the turkey in my turkey sandwich. Went back and got the corrected version. They let me keep the original sandwich, but I didn't eat it because it barely had anything in it. The finished product is basically all bread. Maybe I can request that they slice the bread thinner when I order a sandwich. I just couldn't taste much of the inside with the thick bread. Also, they forgot my mustard packet twice, but my bad for not checking. read more

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This local spot that has been a staple and is consistently pushing well made sandos. I go for any of the Meanest or the Machete but my wife loves the veggie as well. They are packed with different meats and come with everything on them standard. The folks that run this place are nice and can make any sando the way you want it. I do order ahead when I can and my sandos are always ready when I get there. The ingredients always taste fresh and the unique, soft, delicious bread make this sandwich a go-to! If you are looking for a delicious sando I would definitely give this spot a try. read more

Great sandwiches and service. Sandwiches made while you wait. Would recommend this sandwich shop, too bad they closed their Dillingham location, patronized them periodically. read more

When we landed, the plane had to sit on the tarmac for a little over an hour due to an earlier arrival and no parking spaces available...LOL! I was beginning to get hungry. But by the time I got my car and checked into my hotel, I was starving!!! I drove over to U Choice but parking was chaos, and then I remembered Machete and how I didn't get a chance to go on my last visit. Parking can be a challenge, but luckily, there was one on the side street! The worker didn't hear me come in and I was trying to figure out what sandwich I wanted. There's quite a number of them to choose from. I decided to get The Machete...turkey, pastrami, ham, salami, cheddar, and provolone, with tomato, lettuce and onions, mayo and Italian vinaigrette. This sandwich was sooooooooo good! It "killed" my hunger! LOL! My only regret was not grabbing some napkins because I was eating on the go. The worker was really nice and made the sandwich quickly so the wait wasn't too bad. Definitely worth checking out! read more

Machete's Mean Sandwiches - The Machete - Sandwiches Near Me - Honolulu, Hawaii

Ordered delivery for a large lunch order (minimum $100 order needed for delivery). Delivery fee was $4.99, so not too bad. Service was very fast as the order came 20 minutes before the scheduled time. Sandwiches were labeled with everyone's name as requested, which made it super easy to get everyone their order. I got the turkey, bacon, and avocado on cracked wheat. It was a good sandwich pairing. Sandwich is big and is super filling - I only ate half and saved the other half to eat for lunch the next day. Definitely worth the price! The bread is super soft! read more

Machete's Mean Sandwiches - Turkey Avocado Bacon - Sandwiches Near Me - Honolulu, Hawaii

I can not begin to say how much I appreciate these guys, they are great customer service and resolve issues promptly. I've had several orders not delivered by the out source driver companies they use and they are fast to correct the non delivery and get your foods to you. They are the definition of a good steady company. read more

A family member had walked by this spot many times and finally tried on their own. Verdict was, they loved the place and sandwiches so we had to try it again together! I absolutely loved the food, so if you're a fan of big quality sandwiches, this place is worth checking out! Located on Kalakaua near Don Quijote, they have dedicated parking out back and on the side streets. It's a small shop, more to get to go than eat there. You can order online for scheduled pickup, which was an easy way to pick what free and premium additions you'd like as well. Prices are reasonable for fresh produce, quality meat, and large portions. On pickup the sandwiches were ready and accurate to our order. The cashier and sandwich maker was extra friendly and happy to talk to customers. The bread is baked fresh daily, it's perfectly soft with soft firm crusts. Also, thanks for the fun doodles about each sandwich! I look forward to trying this place again and am thankful for little reasonably priced restaurants like this popping again. read more

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Great little hole in the wall sandwich shop on the edge of Waikiki and close to the Convention Center. The must try is the white bread. It's sliced thick and tastes like butter. Be sure to add the Freemiums to your sandwich when you're checking out otherwise you gonna get what is listed in the sandwich description on the menu. read more

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CODY visited the Kalakaua location CODY ordered a BLT CODY sandwich was a homerun, so tasty CODY counter person was friendly and speedy CODY ordering area was messy, not very clean , disorganized, and cluttered CODY will return to order more food read more

Machete's Mean Sandwiches - BLT - Sandwiches Near Me - Honolulu, Hawaii

Vacationing from California and l googled sandwiches and decided on Machete's.I was the first customer and order the Turkey Avocado Swiss.They prepared promptly and I took to Ala Moana and found the food court by Macy's, that sandwich was huge and perfect, bit in to it and it was heaven .I never tasted a sandwich that was that good.I am going to Machetes every time I come back for one of there sandwiches.. read more

Got the Machete and it was sooo mean. Heavy with meats and the bread is made fresh. Chef's kiss. Service was fast and friendly. read more

Machete's Mean Sandwiches - Machete sandwich - Sandwiches Near Me - Honolulu, Hawaii

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I absolutely love their sandwiches and highly recommend to anyone who needs and appreciates freshness, care and craft in their sandwich. Order for pick up and it's ready as promised. The bread is perfection btw. I typically order "mean" with peppers added. So good! Thanks Machete's people, see you soon! Hot tip: order at machetesmeansandwiches.com. It's super easy and fast). When it's ready, pop in the shop and get it. Your order is usually right there at the door, then head to either Ala Moana Park for a picnic or at Don Q on one of the tables in the food court around the corner read more

They need to update their website. Went to meet a friend at their kapalama location. According to their site, it made no mention of it being closed. Wasted time looking for something that wasn't there. Bummers, because I heard they have good sandwiches! read more

TL;DR Solid sandwich spot... if you don't mind the ratio of bread : meat ----- Parking here is hit or miss. There's a lot behind the building with several spaces, but a lot of the time there are no open spots. I'd recommend calling in your order and parking illegally somewhere for a couple minutes so you can run in and pick up your sandwiches quickly. But you didn't hear that from me. When I first tried this spot I thought it was very good. My wife and I just about claimed it as our favorite sandwich shop in town. As I continued to visit, however, I realized that, yes, it's very good, but it's not great. And I just couldn't put my finger on the issue. The bread is homemade from scratch and has wonderful texture and flavor. The sandwiches are made with fresh, high quality ingredients. The portions are reasonable for the price. Then, the last time we picked up from Machete's, my wife pointed out that there's very little meat in each sandwich. I took a closer look and finally understood my concern... there's barely meat in my sandwich! Ohhhhhh, noooooo. They do a good job of concealing this flaw through veggie volume, but if you look closely at my picture, there's maybe 2-3 slices of turkey. That's definitely not enough with how thick cut the bread is. I unfortunately haven't been back since. I'm thinking next time I will try "The Machete" and hopefully that sandwich will offer a more reasonable meat : bread ratio. We shall see... read more

Machete's Mean Sandwiches - Turkey, Avocado, Bacon (on wheat bread) - Sandwiches Near Me - Honolulu, Hawaii

First off, the smell of freshly baked bread is heavenly, and that's what meets you as you open the door. I had the Italian on wheat and the bread was truly nearly just out of the oven. It was heavenly. Great and friendly service. Can't wait to get back here some day and try more. read more

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Came on a Sunday at 2pm because we were closer to this location than the one on Dillingham. We walked up to a car parked in front of the doors and when we tried the door, it was locked. read more

Not worth it. Go to a grocery store. DONT have anything you want. Always "it's out right now." Ok then, I'll get a lunch-a-ble and it'll be the same. read more

The meanest, the baddest the best sandwiches in Hawaii. Get the machete and you won't regret it love stopping by here to grab a sandwich on my way to the beach. read more

Had the turkey, bacon avocado sandwich on wheat bread and it was a good sandwich and the bread was fresh. They forgot to add the avocado but we were already at home eating it and didn't want to go back in. For the price, $17 and change, maybe a bit steep for what it was. I wish that I could purchase the bread, get a Caesar salad kit from Sam's Club and chop it up and spread it on the bread. Could probably make 10 sandwiches that way for $17. Probably not go back. Too expensive for a sandwich missing the avocado. read more

Fucking delicious (PERIOD). Ever since my coworkers mentioned machetes sandwiches, I have been hooked. Whenever someone even mentions it, I am on it. I ordered the pastrami and I can definitely say, that sandwich will slap a smile on your face. We got it for takeout due to our busy schedule and I love their character. Had a pretty sticker that broke my bearing at work and couldn't help but laugh. This is my 3rd time ordering out this place, somebody stop me read more

I've had their sandwiches about 4 times now. Today, there was hardly any turkey. All the edges of the sandwich lacked turkey. I was eating a tomato sandwich. I called the owner to inquire what happen. He hung up the phone on me. When I called back, he wouldn't answer the phone. read more

Machete's Mean Sandwiches - Just 3 thin slice of turkey. Along the edges, no nothing. - Sandwiches Near Me - Honolulu, Hawaii

Ordered via DoorDash for office lunch. You have to order a minimum of 10 sandwiches for them to deliver. My coworker ordered for it to arrive at 11:45 and it came in on time perfect for lunch. I got the Italian with home style white bread. The sandwhich overall was filling. Bread is made in house and was thick compared to what you get normally. I thought the sandwhich was nicely loaded. Mine had a tad bit too much mayo on one side but it didn't bother me much. For the price I think it's worth it to check out. read more

Machete's Mean Sandwiches - 14. Italian Sandwich - Sandwiches Near Me - Honolulu, Hawaii

The service was fast considering I walked in to order and there was a family of five ordering. Parking is a problem and it was hard to find parking. It's best to have someone driving so you can pick up your order. I' wasn't able to compare the prices and s it seen the prices posted were different from what was charged, please note the bread is cut thicker so if you're trying to eliminate some of the carbs not you won't find it here. read more

Good sandwiches... when they are working. But the place is frequently closed with no notice, no sign, nothing. A pathetic way to run a business. read more

Their bread is fresh and soooo good. Very fluffy. Their sandwiches are delicious and filling. I recommend the pastrami and turkey bacon avocado read more

Machete's Mean Sandwiches - Sandwiches Near Me - Honolulu, Hawaii

Good soft bread, lots of meat. Taste Delicious next time I will try it with Hot Mustard:) oh it came with a drink, I chose Sunkist :) read more

Machete's Mean Sandwiches - Machete Sandwich:) - Sandwiches Near Me - Honolulu, Hawaii

It's the BREAD! Machete's sandwiches are so ono! What makes it so tasty is the in store made bread. I've tried the pastrami and turkey-avocado-bacon and both are da bomb. The pastrami was very generous in the amount of meat. I loved the taste of the turkey/avo/bacon also. Only downside is the amount of time to get your order, even if you order ahead online or by phone. I think it's cheaper if you pay cash (?). Highly recommended. read more

Amazing sandwiches. Incredible bread. Have ordered multiple lunches and as many as 30 sandwiches. Always on time and they even mark each sandwich based on order. I always stop on my way to the airport and grab a sandwich for the flight home. These guys are great. read more

Bread is awesome fillings are good size and it's convenient to the convention center.

We were looking for a great quality sandwich. We found this one on Yelp. We called our order in. We had the Turkey bacon & avocado sandwich on wheat. The sandwich did not disappoint. The homemade wheat bread was very soft & delicious. I would highly recommend this sandwich. We can't wait to come again! read more

My all time favorite sandwich shop. Love the fresh baked bread everyday, freshly sliced meats, fresh veggies. And love that the bread can hold up to all the stuff without getting soggy. Cute little take out counter and staff is always amazing. The Machete Sandwich is my go to, tons of meat and veggies. Never disappoint. read more