The sandwiches are some of the best in the business. If there is one complaint it's the service is a bit unfriendly, but I'm very strict about customer service. I order online and it still takes five minutes to get my sandwich which is waiting for me. read more

This is the reason that I avoid eating out. I ordered a Big Kahuna cheesesteak with extra meat and extra cheese. I received a dry sandwich that didn't include additional meat or cheese. I paid nearly $30.00 ($29.58) for the sandwich. Don't waste your money! read more

Jersey Mike's Subs - Proof of order - Sandwiches Near Me - New Carrollton, Maryland

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One of the worst Jersey Mikes I have been to. Barely any cheese on my sub, no salt and pepper on my wife's sub, I said Mikes way, they tried to put mayo on my sub, day old bread. Tried to charge us for three subs. We only ordered two. Broken chair, bathroom door doesn't lock dirty window windows management really needs to step up. We're from New Jersey. This is not a jersey. Mike's should be. read more

Originally, I wanted to get food from another establishment next door. However, that place's service was very bad. So I opted to go inside of JM and get a sub in a tub. The service was impeccable despite another rude patron who was ahead of me. That person treated the workers like dirt. Myself and other customers who observed it were appalled. However, the young men working that day were still professional and very nice. The food from JM is always good, so I left satisfied. Customers, guests, and fellow patrons: we don't have the right to treat people who work in customer service poorly. They are NOT our servants and subordinates. They are human too and should be treated with decency and RESPECT!!! Do not look down on others because of one's status. read more

While the sandwich was very flavorful and in good taste the cleanliness and sanitation of this store needs some serious work. Upon walking in, it was pretty empty. But seeing the counter where they build the sandwiches was truly appalling. Crumbs built up as if it hadn't been cleaned for a while. Meanwhile no hairnets or hair tied up. I definitely won't be coming back to this location. read more

Jersey Mike's Subs - Built up gunk in between the edges - Sandwiches Near Me - New Carrollton, Maryland

When I see them putting 3 lil slices of meat on that sandwich I walked out in disbelief and disgust . I miss the old Jersey mikes I wouldn't give them another dime I didn't even buy my sandwich that day . read more

Worst I wish the app would let me switch to Greenbelt. It's ridiculous they force you to this rotten choice of a store. The woman on the phone refuses to let you speak to a manager and won't cancel orders that are an hour late from the Jersey Mike's app. She says it is a 3rd party app and to call them instead. Hey incompetent.. it's not a 3rd party app if it's the Jersey Mike's app; you have to call the store. Then she sets the phone down for 18 minutes while you can hear her in the background saying, "It's a 3rd party app.." about 100 times till you are just going to hang up. These are the incompetent people they have running the show. So I had to deal with a driver one and a half hours later and refuse the food. Finally, then I got the cancel, but never got my money back. The same girl answers every time and says there is never a manager. Bye. Can you imagine what those incompetent people are doing when they prepare your food? JUST SAY NO. The manager never refunded me food I never got. The place is rotten tomatoes. Literally. The owner always says to email him. Don't bother; he doesn't answer you back. Or he never did me. Even after customer service on the site forwarded my messages to him twice. He pretends to care by leaving responses asking you to a gmail account not a real email account. I have enough points for a free sub and I won't even use it to get food from this location. I wish I could switch to Greenbelt in the app. Bye. Give me back my money or I am going to the Better Business Bureau. Do you think I am as incompetent as the people you employ? read more

I just walked out of this location when I saw a giant roach crawling on the floor. I've eaten at this location many times, but after seeing that, I won't be returning. read more

This location is horrible. I walked in at 8:07pm. One person was on the grill She never turned around to acknowledge me. It's now 8:17, and nothing. Not only that the young lady with curly hair on the grill turns to a customer in front of me only to take additional orders for him. Will never return to this location if I can help it. I suggest the same for other good customers. Too Many sandwich shops to put up with disrespect. read more

I checked out this restaurant recently. The staff was extremely helpful and offer suggestions for menu items. The sandwiches are definitely better than subway and jimmy johns !! read more

They not look and make mistakes Been make an order and you see the note say no cheese. Really disappointed read more

Jersey Mike's Subs - Been write them no cheese add But they still adding cheese - Sandwiches Near Me - New Carrollton, Maryland

Best cold cut sub I've had in years and I don't even eat cheese anymore. Food was fresh, service was great.

Jersey Mike's Subs recently opened in the neighborhood and oddly enough it replaces the storefront of a Quiznos that moved to the neighboring town of Lanham MD over 1 year ago. The store is clean and well lit as it should be considering it's brand new. The employees were friendly, attentive, and seemed to know their craft. I usually go for Italian Subs so I decided to step out of the norm and ordered a Regular sized No. 9 Club Supreme Sub on Wheat. The sub was made to order condiments and all and very filling, On my 4th yes my 4th visit since they've opened I finally had a Hot Sub which was the No. 17 Mike's Famous Philly (cheesesteak) and was not disappointed! The sub roll was soft, steak tender, and the cheese melty. Initially I gave Jersey Mike's 3 Stars but now I have to give them 4 Stars and on my 5th visit I plan on trying one of their Chicken Cheesesteak! read more

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This is one of the best Jersey Mike's I have visited. I got the #13 Original Italian, Mike's way with extra oil, vinegar and hot peppers, the sandwich was perfectly made with freshly sliced meat, lettuce and tomatoes were also fresh. Staff was friendly, efficient and enjoyed interacting with everyone who came in, they also did a great job of keeping the store clean. read more

Khristi was extremely rude. Didn't want to be working at all and her attitude showed it. Strolled from the back area and stood at the counter then after standing there for 2 minutes asked us "You Ready?". After we payed we had to ask her for the receipt as she just walked away. Another customer had to tell her we wanted the receipt. She didn't look up at all, just nodded her head at us. At this point I started to take it personal as if I did something to offend her. This location is closer to where I live but I'll make the drive to greenbelt if this is how customers are treated at this location. read more

Jersey Mike's Subs - Sandwiches Near Me - New Carrollton, Maryland

Jersey Mike's in general is awesome but this location is the best I've ever been to. Everyone working here is incredibly friendly and upbeat, always genuinely smiling and enthusiastic. It's a surprisingly fun atmosphere and just feels warm and welcoming. It's an odd thing to experience in a fast food restaurant but I love it every time. read more

I ordered my usual Turkey Sub. As usual the sub was good. Im not sure if it was the time of day but the service was kind of slow. I was there a co-worker. At one point we started to wonder if they had forgotten about part of our order but we eventually got it. The staff was nice. read more

Cuisine of China went away. They were very loyal to New Carrollton. The food and service at Jersey Mike's is the best. The radio there is better than FM Stations. Best sandwich place to eat. read more

I preface this online yelp review by making it clear that I am fortunate to have paid for the meal out of my own pocket as an amateur writer with a writing passion (who also happens to at times follow paid writers/professional critics). With that out of the way, I admit that I fortunately had the chance to eat at this Jersey Mike's Subs location in New Carrolton Maryland just a few days ago when visiting a friend who generously gave me a discounted coupon that allowed free chips and soda with the purchase of a sandwich. I chose the #56 Big Kahuna Cheese Steak Sandwich (regular size sandwich that I ate on Rosemary bread with grilled onion peppers mushrooms jalapenos and extra white melted white American cheese) with a fountain soda drink and some barbecue kettle chips. My food was given to me in a timely manner and was delicious. read more

The worst service ever; you have young girls in there with AirPods in their ear and not greeting customers and moving slow like they don't want to be there. read more

I usually get the steak and cheese or tuna melt. Its not the best but it doesnt suck. Only problem I have is sometimes the bread isn't the freshest. Prices of subs are a little high but not a deal breaker. I probably go here more out of convienence then anything. I would say if your in the mood for those to subs and in area it will work. read more

I've been to Jersey Mike's in NE DC many times and like the food. I got a coupon in the mail for this new location and was excited for a free sandwich at a closer location. I stood inside waiting for service for several minutes. The employees paid no attention to me and were talking with each other and a few other teenagers that were standing near the door. Will not go back. read more

I'm a DMV native and in general would go to a carryout for subs, but this ONE particular day I decided to try Jersey Mike's. Let's start with the fact that I ordered a Chicken Cheese steak and was given the regular cheese steak. That alone put a bad taste in my mouth. But I'm a good sport, so I tried it anyway. The cheese steak left little to be desired. I felt like I was eating a Murry's steak and cheese sandwich. -_- A) it was made with American cheese which I hate on subs & it was mixed in with the meat so it's not like I could remove it. B) there was no flavor even with the grilled onions. I wanted to love it but it couldn't. I'll stick to what I know. :( read more

I went into the jersey mikes new Carlton location and Everything was good until I believe the manager ( the only one wearing a different colored shirt) he kept flirting with the girl co workers and I just kept waiting for me food and all he can do is just flirt with her and laugh so I just left because my food was taking long, will be coming back to that location again read more

I ordered the tray (trying to do keto) and a sub for my hubby and both were delicious. Staff were friendly. An older gentleman came in and they told him "yours will be ready shortly". He was a regular, he sat down and didn't have to tell them his order- too cute. I will definitely be going back...getting a sub WITH the roll next time :-) read more

I was in line with only one person in front of me. There was a guy a few steps behind me. The supervisor CHRISTIE did not see me and took his order. She then asked if I had given my order already and I said no....She was so apologetic and told her staff to give me a combo of my choice on the house! This type of customer service CAN NOT BE BEAT! Thanks Christie!! read more

Best local sub shop!!! If you haven't stopped in yet you are missing out!! Excellent customer service, friendly staff, clean store and GOOD FOOD. Mike's Way is the ONLY way. read more

Had a great time with the ladies at New Carrollton today they were very welcoming and pleasant. I just love going to hang with the ladies at Jersey Mike's New Carrollton!!!!!!! read more