They don't use the pick up / pre order shelf and it's faster to get in line than to order ahead on the app assuming they're in a rush. This just has happened more often than not. I assume bad processes and management. read more

I emailed the owner of Jersey Mikes as they requested and they sent over a voucher for me to try them again. I went back to this location and got a WAY better sub than my previous experience. From now on I'm going inside to inspect my sub while they make it I'm not sure I trust drive through ever again haha. Good service! I hope they continue to improve at this PG location. read more

Jersey Mike's Subs - Stale bread. Very unflavorful - Fast Food Near Me - Pleasant Grove, Utah

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Jersey Mikes is always a go to for a tasty sandwich. The service at this location, but through the drive thru or inside, is slow. Prepare to be here for a little bit and go inside when possible. The sandwiches are fresh and they are always generous with the meat. The toppings are fresh and if you don't want it Mike's way, you can customize your sandwich to whatever toppings they have. Try the Rosemary Parmesan bread. It's delicious and adds so much flavor to your sandwich! They are well worth the price. The reason for the four stars is due to the service. With that said, I do come to this location a decent amount and always enjoy my lunch. read more

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I don't know if they are slammed inside, but the drive thru was empty when I ordered my mini. It's been like 10 minutes and I still don't have my food. DONT GO THROUGH THE DRIVE THRU!! No napkin either! read more

Landen and Ergan sorry if I spelled it wrong. Great service amazing sandwiches. Always happy 5 STARS

My son and I stopped by in the late afternoon for a quick sammich before another activity. We were the only customers in the store, so we got our order very quickly. It was made well and as requested. The dining room was very clean-everything in order and maintained nicely. I always appreciate that. Being that this is located smack-dab in the middle of lots of businesses, I'd imagine that it can get very busy during the lunch rush. If you're in a hurry, avoid that time-or order ahead. read more

Jersey Mike's Subs - the interior of the restaurant - Fast Food Near Me - Pleasant Grove, Utah

Good sandwich and a friendly manager at this location. I ordered my usual, #2 on wheat, Mike's way. I went through the drive through. The employee at the window played around and drank his drink while I waited for my sandwich. I waited for quite a while. A manger came and handed me my sandwich and also gave me two cards for free regular subs. I appreciated this gesture since the employee had not left the best impression on me. I'm not sure if I can use the free sandwich cards since the expiration date was past. My sandwich was good! It had the right amount of condiments on it and the bread was fresh. I like my sandwiches messy since I like the oil and vinegar on them. Boy, was my sandwich messy, oh so good messy! In my next visit, I will be back to this location. Hopefully they will accept the expired free sub cards they gave me. Fingers crossed! read more

Jersey Mike's Subs - #2 on wheat, mikes way with mustard added. - Fast Food Near Me - Pleasant Grove, Utah

Great food better service. Clean store. What more could ya want #8 or #9 are my favorites

This jersey mikes sucks. The employees up front didn't greeted us or say anything. They were making drive through sandwiches while we stood awkwardly for 10 minutes before being helped or even looked at. 2 employees hiding in the back until there was a line behind us. And when he took our order he made 4 different subs before ours. Why take our order just to ask again 5 minutes later once he finished those 4 subs??? No communication. There were 4 employees working. They were taking drive through orders instead of us. One girl just standing in the back the whole time lmao. The table we sat at had food all over the chairs. Not impressed, especially as a former "sandwich artist". Isn't Jersey mikes supposed to be freaky fast??? If you're gonna go, do the drive thru read more

I was super excited to try the sub-in-a-tub after seeing so many good things about it, and also since I have recently started eating gluten-free. I placed an order for my husband and I, both for sub-in-a-tubs, and my husband went inside to pick them up. The store said they were out of bowls, so they would have to wrap our orders in tortillas. This defeated the whole purpose for me, so I was really disappointed. I also customized mine to have no mayo, as I really just do not like it, and the tortilla/sub/wrap had loads of mayo. I was so excited for this and ended up eating only a couple bites of the meat, since the rest was not worth it. I rarely give bad feedback/reviews, but this was so disappointing :/ read more

Drive thru is so slow and customer service is lacking. They don't seem to prioritize customer service. I've been there twice and have a negative experience both times and I've had positive experiences at all the other Jersey Mikes locations read more

Jersey mikes is the best, thank you Trey for making great sandwiches and great experiences!

This has got to be the slowest restaurant in Utah. Every time I go here, it's beyond 20 minutes. I have been in this drive through for 32 minutes. I have one sub and no one else is here. read more

I had such an amazing experience here! The workers will all so nice and the food was great. The ambiance of the whole store was amazing and super clean as well! read more

I love love, love Jersey Mike's! I've been trying to find a place that does gluten-free bread, and Jersey Mike's taste like regular bread! So grateful for Paxton and how awesome he is! read more

Walked in at about 7pm on a Monday. No one was there. No customers and no workers. I waited about 5 minutes. No one ever came out and helped me so I left. No service! read more

An absolute sub above! This was somehow my first time to a Jersey Mike's location. Very clean facility with a TON of hot and cold sandwich options. Different Philly cheesesteak variations. This will be my football Saturday lunch for sure. They also do breakfast sandwiches that look delicious. Quick stop via drive thru off PG Blvd exit. read more

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Have been through the drive-thru several times and haven't been disappointed; the staff, no matter what time I come are always so friendly and professional but also funny. There is a few people that makes amazing jokes and they always make my day; so thank you for that. Also, the rosemary parm bread is the best, it's always fresh and delicious, i really recommend this bread if you haven't already tried it. I always get the number 8 but something i get others, but every sandwich i have ever gotten has always been fresh and tasted great. I really love the customer service experience and the food, you can't go wrong with Jersey Mikes. The driver thru is the best, you don't wait to long and while you wait they tell you jokes or just ask how you are doing. Thank you and will see you guys soon. read more

Thank you Jersey Mikes!! Seth and his team have been wonderful while we are building our house and have been generous with all of our concerns! Everyone has always had a smile on their face. Thank you Jersey mikes for the all of the delicious sandwiches and tasty treats you have to offer! Especially taking the time and being so careful for all our gluten free allergies and picky eaters! read more

Excellent experience! Jessy is super awesome to work with and our sandwiches were delicious!

Amazing staff and great food! I would definitely recommend! Food tastes great and order was ready when I arrived.

I've been this location 3 times and left 2 times in the drive through. The absolute worst service. They aren't busy inside they just are incompetent. Location is trash compared to most jersey mikes. read more

Super good service, didn't have to wait long for my order. the guy was super nice and patient.

The food was great and the staff made me Laugh on a bad day! Totally recommend coming here!! read more

I'll let you look at the pics and determine how the food was. Also got a wheat sandwich and the bread was hard... tasted at least a couple days old. Love Jersey Mikes, but this location wasn't a good experience and the employees were extremely curt. read more

Jersey Mike's Subs - #16 Mike's Chicken Philly - Fast Food Near Me - Pleasant Grove, Utah

Went through the drive through for some quick sandwiches and was pleasantly surprised by the congenial employee, Allen . He told us two very funny dad-jokes and got our sandwiches out to us in a timely manner. Give that man a raise! read more

Customer service was exceptional and it was done in a timely manner! I would 10/10 recommend this location

I really like to come here for lunch time! I like the variety of subs that they offer and how great they taste. I do feel like they are a bit pricey for what you get. I've been to this location numerous times, but I feel like the service has progressively gotten worse. Sometimes I wait 20+ minutes in the drive thru for my food. read more

Tasty sandwiches and friendly staff the few times I've been in. This last time, the cashier was great with my daughter! Very close to where we live so it's great to not have to travel far for yummy food read more

I really like the place. The service is good and friendly. I always go in and they're pretty quick even during lunch time. The food tastes great. read more

Honestly I was really surprised at how horrible my experience was. I went through the drive through and got the worst attitude. I didn't even get change back and was never offered the receipt. Unfortunately, I didn't realize this until I was already almost home. I also waited in the drive through for almost 30 minutes. There was maybe 1 or 2 customers inside so the wait was a little ridiculous. The food was great but they forgot what I ordered and I basically had to reorder when I got to the window. They made me feel like I was the issue by rolling their eyes and rubbing their forehead. I actually live closer to the Orem location and go out of my way to Pleasant Grove because I used to get better service there. Not anymore unfortunately. read more

An INCREDIBLE sandwich. Mike's way is the only way. Drive through was quick and they didn't skimp on anything they made that thing to perfection. read more

Jersey Mike's Subs - #26 Bacon Ranch Chicken Cheese Steak. Top 3 sandwiches of my life. - Fast Food Near Me - Pleasant Grove, Utah

I love jersey mikes but idk what it is about this location. I live in Saratoga springs but my kids go to school over here. I bought sandwiches for my husband and kids on the way home only to get home and they forgot my husbands sandwich. I've had multiple times where the sandwich is incorrect or I wait an incredibly long time. This last time they double charged me for bacon. Are we charging almost $2 a slice of bacon? My receipt literally shows two charges for bacon for my sandwich. I get it's only a $2 mistake but with a regular sandwich and a drink my total came out to $17. $17 for a sandwich? I'll go somewhere else. read more

Slow ...food is great... but they were extremely slow...for three sandwiches we waited over 15 minutes...the drive through customers got more attention. read more

Jersey Mike's Subs - Interior - Fast Food Near Me - Pleasant Grove, Utah

i love coming to this location! they're fast, and everyone is always so nice and friendly!

My guy Bailey Hintze and Rachel Meeks have absolutely created an incredible culture with this location! I am absolutely beyond happy with my experiences beca they are always going The extra mile to remember me and what I have going on with my work and life! these guys will have my order working before I even get to the ordering station! extremely efficient and they absolutely make my hot sandwich perfect every time and I can't say that happens at other locations so I am loyal to this Location because of these guys! I'm so happy about the all around experience! I have opened over a dozen restaurants and I have very seldom seen this elite level of customer service in the industry and Bailey really should be considered for a raise and an upper level position in the company! for Who this may concern call me and I would be happy to have a conversation about this guy! read more

Strangest thing, ordered a tuna sub but must've misheard me because all I got was a big soggy mess. Packaging was lovely. Service was very prompt. read more

I'm a fan of Jersey Mike's, but this location served up an embarrassment today. The bacon on my club was so rock-hard and brittle I thought I might chip a tooth. Seriously, I pulled a piece out and it was like shale. I briefly considered taking it home and using it as a letter opener. I escaped relatively unscathed and the rest of the sandwich was good, but that bacon was just unbelievably hard to eat. I'm gonna avoid this location in the future. read more

Such great service it made me and best friends whole day! Kadience was the lady helping us and she was just so sweet and conversational. Thank you! read more

Subsational! The sandwiches are amazing and the staff even better!! Thank you so much for making my day!