Super Bowl Sunday 2/8 ordered a #6 with extra mikes way, hot chopped relish and mayo. What I received was a sandwich without mikes way, mayo , hot chopped pepper relish. The sandwich had hard tomatoes rotten lettuce and no onions. Just a complete disappointment. Quality control? employees not reading online pickup orders. 12.75 for a mess. read more

The food is always fantastic. It always tastes fresh. They do a really nice job. There's so many different sandwiches to choose from. They literally have something for everybody. They even have wraps if you don't like to do bread it's a nice little lunch spot. The ambience is OK. I mean you sit inside. It's kind of cramped, but the menu is huge and very tasty. read more

Jersey Mike's Subs - Menu - Fast Food Near Me - Santa Rosa, California

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My husband was influenced by Danny Devito's commercial for this place. So we stopped in on our way home from work a couple of months ago. He was looking forward to it but was not impressed by his Italian sandwich. It didn't compare to his favorite at Jimmy John's. My Famous Philly with mushrooms was good, but I've had better. When we first walked in, the girl making sandwiches looked up at us but didn't smile or say anything for an awkward amount of time. After we sat with our food, other customers walked in and they were quickly and cheerfully greeted by another guy. He loudly said hello and even goodbye when they left. Felt like discrimination. There was no diversity in staff, and they were only cold and dismissive to us. The two stars are for one friendly guy who gave me the bathroom code and my decent sandwich. read more

Jersey Mike's Subs - Fast Food Near Me - Santa Rosa, California

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Great sandwichs, made exactly as we asked. Very friendly and efficient staff. Can't give it 4 stars cuz the bread was old and a bit chewy. We came early, 11:15 - guess we got yesterday's bread. Oh well, like ai said, great sandwiches. read more

Great fresh bread, fresh tasty meats, and all around the best larger "chain" sandwich shop. If you want an emotional support sandwich bigger than your forearm this is the spot. Get all the filthy oil, vinegar, salt / seasoning and go to town. read more

Food always above average. However this location was filthy, tables all gross sticky. The floor in prep area looked gross. Food was a solid 5 star I just have a problem with uncleanliness. Employees should keep environment for customers top notch. I watched while they had no customers and instead of cleaning they sat around chatting. read more

Exactly what I would expect from a JM location. Staff was not very interactive other than to make my subs. My #6 and #13 were as good as getting them at the Jersey Shore. read more

First things first, so much cross contanimation. The workers use the same gloves for everything: touching meat, touching cheese, touching veggies, etc. In fact I watch them slice cheese on the same machine as the meat. There is no way they can't afford tongs for the veggies. Worse would be they would put a tomato on the sandwich, not like it, take it off, and put it back with the rest of the tomatoes. How has the health department not catch this? Next the sub. I orderded the tuna, and I am impressed that with everything added there was no flavor. How can they make it so bland? Like they added salt and pepper and herbs, and still nothing. Even the bread, which was rosemary and parmesan, had not flavor. I will give them 2 stars for service (everyone was polite and friendly) and the chocolate chip cookie was good. read more

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Dilion and the team are killing it. The wait was long but only because they were really busy. The sub was fantastic and the friendly team made sure I felt attended to. Thank you. I will be back read more

Excellent service & subs. Always fresh. Turkey Avacado was my favorite. Nice open seating. Very clean & a little noisy when busy.

These guys are great. Even when packed, they have fast service and always put the customer first. As for sandwiches, I like their cheesesteaks, my wife loves the cold cuts. read more

I absolutely love their sandwiches. I've had the togos, had the subways. There is something about these jersey mikes sandwiches that has me wanting to go often. My favorite is the turkey with provolone. They do freshly sliced turkey and thinly fresh provolone. My wife gets the Philly cheese and loves that! It might be a little pricier than some sandwich places, but the quality is worth it. Our service has been on point each time. Very quick and plenty of employees. Ambiance is a regular sandwich shop. read more

I was telling a friend over the weekend that The Cheesesteak Shop in Petaluma closed recently, and I was upset that I drove to Petaluma from Windsor to get one. He told me Jersey Mike's has cheesesteaks, so I went today since I work nearby the SR Ave one... What a total disappointment. Mike's way is suppose to have "spices". My cheesesteak was so bland, and tasteless. This is my first time here, and my sandwich wasn't cut in half, not sure if I need to to ask for that, but no one in front of me asked for it so not sure if this is a thing or not. 1 star for the staff being polite, fast, and having good energy, and 1 star for the bottled water being refreshing. read more

Jersey Mike's Subs - Tasteless Chicken Cheesesteak... Mike's Way - Fast Food Near Me - Santa Rosa, California

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I love Jersey Mikes and order from this location often. Today, I placed an order for two sandwiches and they forgot the bacon and pickles in both! Lame!!!! It was bland as hell read more

Fast and delicious sandwiches! Our order was correct, however 2 sandwiches were in the wrong bag! An easy fix! Also saw kids meals online, but couldn't order online read more

The store was clean and bright we were greeted immediately. The food was delicious! Freshly thin-sliced meats on a fluffy and chewy roll. I had ham and cappacuola. Yum!! read more

I had Jersey Mike's earlier this week for the first time when my office catered in some sandwiches. I had the absolute joy of eating their classic Italian sub and I have thought about that sandwich non-stop ever since!! I went back this afternoon to pick up two for my husband and me. The service was super friendly and I was in and out in no time. Love that they slice all their meats and cheeses right there as they're preparing your sandwich. The bread was delicious and everything was fresh and flavorful. This will definitely be our number one spot for yummy subs! read more

Jersey Mike's Subs - ##13 The Original Italian, no tomatoes. So good!! - Fast Food Near Me - Santa Rosa, California

Hubby loves sandwiches and I do not, but sometimes he caves to my food needs and other times I cave to his, and on one of those particular days, we ended up here. I had noted on one day in SR that I saw this going in and we made a mental note of it for the day his sandwich urge came up. When we arrived, there were about 4 people ahead of us in line. First impression was horrible- the ground behind the counter had dirty discarded gloves, food pieces all over, and one of the guys behind the counter was swearing to himself about a customer's order. The people behind the counter were sorely understaffed/undertrained/overly high, and the assembly line was a complete disaster. I watched as the same guy arranged and rearranged a group of 5 or 6 subs and made literally zero progress the entire time we were there. Another guy complained directly to us about another customer's order, and a third guy just kept swearing to himself, but loudly for all of us to hear. Hubby grimaced to me when they said they were out of basically the main parts of their vegetarian sando, so we ended up waiting all that time for just his, and to witness the hot mess that was happening behind the counter. If I were the manager of this location, I'd pull these three and place them squarely in retraining. Also, I'd recommend not coming into work baked, and although we're a military family and have been around a lot of profanity, this is a place lots of folx go, and kids were there, so I'd definitely squash the swearing to a minimum. Overall, I've never been a fan of Jersey Mike's, but this one was hands down the worst location of this chain that I have ever visited. Parking lot was a chaotic mess- getting in there and out of the parking lot is hectic and stressful even at not peak hours. Even though hubby's sando was ok, we watched at least 7 sandos go out that were wrong, and with the lack of hygiene, training, and organization behind the counter, we will definitely be taking our subs and sando business elsewhere. Absolutely terrible. read more

Jersey Mike's Subs - Absolutely disgusting. This place is filthy - Fast Food Near Me - Santa Rosa, California

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It's good fast comfort food. Better than McDee or Carlito but still fast food. Not as good as Panera or Habit.

This is a new location and since I got some coupons I decided to swing by. I had a coupon for buy 1 sub and get the second one for $2.99. Not a bad deal. I ordered the Turkey and Provolone Sub and the Mike's Famous Philly sub. My hubby liked his Turkey sandwich but my Philly sub was not the best. It did not have the flavor I was looking for, the steak was pretty bland. I have to say the service at this location was good, they also have a drive thru option. The guy that made my sandwich was friendly and did my orders correctly and the cashier was quick and efficient. Location was clean and welcoming and the several tables they had were filled with customers. Jersey Sub in my opinion is a step up from Subway and Togos. Quality is better and I think taste wise too. Enjoy your subs! read more

Jersey Mike's Subs - Famous philly sub. - Fast Food Near Me - Santa Rosa, California

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Went here on August 25th at the behest of my friend who used to go to the original in New Jersey. Two of us ordered the Philly Cheesesteak and the bun to meat/veggie ratio was off. Way too much bread, not enough meat or veggies, plenty of cheese though. My friend and my wife ordered an Italian sub and said it was good. Friendly staff, but the tray of sub bread on the floor where you stand in line was off putting as were the flies. Not much room to dine inside or outside. Pricey for what you get. read more

Best sub sandwich of all the chains. Bread is fresh and soft, juice and on order meats cut are the best.

The staff here is great! This is our favorite sub shop! The employees are friendly and the restaurant is extremely clean.

Where the heck have we been??? We discovered this chain on a road trip over the weekend only to find we have a local location!! Two guys working were excellent. Friendly, service with a smile, the gentleman in charge helped us sign up for the rewards program and just was friendly to ensure our experience / sandwiches met expectations. Compared to other "fast food sandwich chains" this is now one of our favs. Lots of flavor, leave full but not like your carrying a brick. I had a veggie sandwich, added turkey, no Swiss, done mikes way. Only complaint .. wish you were in Windsor! This would be a great quick dinner if it weren't so out of the way as our local sandwich places stink. read more

Jersey Mike's Subs - Veggie add turkey - Fast Food Near Me - Santa Rosa, California

Charles and the crew do such a wonderful job everytime we visit! They make the best sandwiches in town, and are always so friendly & professional. My family loves our weekly picnics with Jersey Mikes! read more

Recently had ( Sunday) # 7 Turkey and Provalone ! I'm really at 4.5 , the cheese is paper thin , my one gripe . Otherwise, great . Unfortunately I needed a giant , but it was a regular. Suggestion..... from previous visits , go less on especially oil and vinegar too . Now I ask , light . The bread at this store was amazing, most authentic like Jersey you can get , just baking it correctly is a challenge, and probably the most important job there ?!?! The "regular style", bread only . The others are takeoffs on Subways! read more

Solid Sammy Everytime I roll through this spot. Service is always friendly and quick. Clean lobby and dining area.

Wifey loves sandwiches and I do as well, sometimes we both agree on what we'd like to eat and we cave into Jersey Mikes! While we were visiting SR one day we made a mental note to go in and grab a sub! Because what's better than a cold sandwich on a hot day? When we first arrived there was about 2 people ahead of us in line. First impression was amazing. The counters were clean, the employees were nice and the line was moving right along nicely. The people behind the counter were trained well and working together to move the orders quickly. I would assume since it wasn't the lunch or dinner rush, the store was a little cleaner as they had an extra staff member to assist on clean up. I watched the same guy arrange a group of sandwiches for what I assume was a catering order, I asked him and he told me it was a catering order! I was surprised to learn that jersey mikes does catering! Imagine a huge catering order being made and these hardworking employees are making sure that customers in line get taken care of quickly while juggling these huge orders! It's amazing! Wifey was so stoked to learn they had a new veggie sando that she could order! To witness the order being made to perfection was quite delightful. If I were the manager for this location I would pat yourself and the team on the back as the seem less operation made it extremely easy to get in and get our fresh baked sandos. Overall, we've always been a fan of Jersey Mikes but this location is hands down is the best in SR. Parking was pretty easy considering we live in CA and also that Jersey Mikes has no control of the Starbucks or 7/11 traffic next door. Our sandos were great and really look forward to coming back and enjoying again. Absolutely wonderful. read more

Jersey Mike's Subs - Absolute cleanliness! This place knows how to clean! - Fast Food Near Me - Santa Rosa, California

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I had never been to a Jersey Mike's and thought that if guve it a try. I saw that you can make any of the sandwiches into a bowl and I couldn't wait. I ordered online so It could be ready when I got there. Kind of hidden on the side of a Starbucks but they had customers and seem to have other online orders. Place is small but clean. I did notice 1 guy doing most of the work and seemed to be falling behind so I hope they get some more/better help. I got the Original Italian in a bowl and loved it. Maybe next time I'll ask for extra of the oil blend and vinegar. read more

Jersey Mike's Subs - Original Italian bowl - Fast Food Near Me - Santa Rosa, California

I took my family to Jersey Mike's Subs today for the first time. We walked in and were greeted right away by the manager, Charles. This was very nice and he went over some things on the menu to make our dining experience more enjoyable. The #17 Philly Cheesesteak was one of the best I've ever had and I made sure management was aware of this. Thanks again Charles for the warm welcome. Definitely coming back soon! - John W read more

I was surprised when I found this location, it's near the Costco I go to for gas. It's off in the cut and you can easily miss it if your not paying attention. I love a good sourdough sandwich, I usually go to Petaluma, but this place has some of the best sandwiches and it's open late. The bread, cheese, lettuce, tomatoes and pickles were very fresh, it was a scorcher that day so this made me feel like I was close to heaven. The two guys that were there was very courteous and friendly even though it was near closing. You have to save the best for last. The oil & vinegar was like putting a cherry on top of the ice cream sundae! There was so much meat, I was able to make a small sandwich the next day with the left over sliced turkey...there is a God!Thank You Jersey Mike's read more

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Consistently over three years; personable and capable staff, attention to details and offers promotions without fail. Highly rated, this East Coast hardworking older gal loves a well made sub, they always make my expectations!!!! Kudos! read more

Jersey Mike's Subs - Recent storm conditions - Fast Food Near Me - Santa Rosa, California

Great subs #8 on menu is awesome Clean place Great customer service Menu for all adult, kids and elders Big parking spaces Family ambiance LiLic the girl sandwich maker she make a wonderful delicious sub for me The restaurant looks beautiful Definitely need return tomorrow read more

Love Jersey Mikes! From the greeting you get when you walk in, to the tasty sandwiches you enjoy either for take out or delivery! Wow, quick to order and enough people working to speed you through. My choice for fast food! Plus the rewards program for free food, earned just by ordering. read more

Wow. We have been here numerous times and have yet to be disappointed. Love their sandwiches! Highly recommend

I cannot say enough about the customer service in this Jersey Mike's. There is such a sense of pride with everyone who works there. They are fast, friendly, and really aim to please. The manager at this branch really cares about every little detail. The sandwiches are great too, and big for the price! read more

Staff seems to have an attitude about serving me especially the cook. Cashier didn't hand me the cup when your job is customer service all around negative impression read more

I get a sub from Jersey Mike's at least once a week. Love earning points for free subs. My favorite is the #13, Original Italian, Mike's way with Mayo and CPR. As; a kid growing up in Maryland, I remember going to White House Subs in New Jersey, on the way to Atlantic City. The #13 is as close to the Italian as I have found here in California. I love the fact that the sandwich people remember who I am, and remember what I usually order. Makes me feel like a valued customer and they appreciate my business. The store is always clean and orderly - even when it's busy! I've been to all of Alex & Matt's local stores, some small and some bigger than others. Each store is just wonderful, but the Santa Rosa Ave store is closest to my office, and I like to bring new people to be introduced to fabulous and delicious subs. Thanks for making my lunch memorable each and every single time. Chuck! Keep up the great work! I'm sure Alex and Matt placed their trust in you to give the best experience for every guest! We' wish you continued success with each store and new ones too! read more

So i got sandwiches the bread was stale . This is second strike . I think i am done with this place

Kareem makes a real Sandwich, always remembers our orders, we just walk in get greeted and wait for our sandwiches every week, Charles rocks too... read more