The Cuban and Ruben sammies are my favorite. Always consistent and delicious! Staff is great! I…read morehighly recommend HTD!

I went at noon on a Sunday expecting lines or at least very busy but it wasn't. We had never been…read morehere before but we knew that we wanted hot dogs. My son ordered 2 Bambinos that is a dog smothered with onions and sauerkraut. I ordered a big Nazty that is a dog smothered with green chil, onionsi and shredded cheddar cheese. We both agreed the dogs were good and satisfied our cravings. It's counter ordering so service is a non issue. The place was clean and the prices were fair. I might be back sometime in the future.

As you probably know ordering a salad online is usually horrible salad is small and don't look like…read morethe picture or anything like true photo. Snar salad is 100% legit. They are delicious. You get what you pay for and that's the only place I will ever order salad from again.

VERY rude!! I was eating enjoying my sandwich when an employee stormed out and grabbed the sauce I…read morewas using and threw out the whole bottle then stormed off!! Shocking. I won't eat there again. unstable employee.

Yes, the location is odd, but don't be fooled by the subway look and feel…read more The sandwiches all came out great and the bread they use is so fresh and tasty. The staff member was so kind that she gave us a free baguette that she said they were testing out to add to the menu.

Consistently great food, friendly service, fast preparation! The Lone Tree location is my most…read morefrequently visited.

Even when this place is slammed, the customer service never slips. The team stays incredibly…read morepositive, friendly, and focused under pressure, which is a massive credit to the Management. It's rare to see a fast-food crew that genuinely treats people this well while still keeping that signature speed. Absolutely fantastic service I ordered a number 9 and Brooke behind the counter made sure I had a flawless experience and that I had my sandwhich in my hands almost as fast as I could order it 5/5 I will becoming back to this location.

Love always coming to this location! It's so clean, the employees and managers really take care of…read morethis place and you can tell they care about their jobs. My food was amazing, I ordered a #16 club lulu with cheese and it was done before I could even pay. OUTSTANDING!!

Great little strip mall stop!!…read more Food was delicious and service was on point. Definitely stop by and get you a torta. The only flaw was the price but overall a 10/10. We will be back.

Awesome menu, they go crazy with the tortas not gonna lie. It's a bit pricey for the ones with…read moremixed meats but the regular tortas are about $12 before tax and the one I got was $19 after tax. Definitely worth it though I couldn't even eat the rest.

Waiting to pick up a prepaid order...website says fast and quick pickup with QR code...well, expect…read moreto wait in a line about 30 minutes minimum to pick up your prepaid order. Never again will I order from here.

From the owner: A seasonal location that offers a variety of premium HoneyBaked® products which includes the…read moreunmistakable Honey Baked Ham® alongside our side dishes, turkey breasts, and desserts that are ready to enjoy.

Excellent Experience - We stopped tonight on our way home wanting to grab a few sandwiches to go…read more Salvador took our order and was very patient with us. He made sure we knew the promotions and helped us use our rewards. I was annoyed with how many changes we made but he just smiled and updated our order. Our food was perfect and we walked out talking about how this was the best service we have had in a long time. Great job Salvador and team - we will be back!

This is hands down the best jimmy johns I've ever been to. (Like nationwide lol) The bread is…read morealways so fresh and soft. It's worth driving extra for!

Great food, everything always fresh! The person who always cut the meat is always friendly! Music…read morecan be loud from time to time, but overall really clean place too:)

I aways order the #9 club Supreme love it. Now the prices are going up and the quality of the food…read moreis going down. I received my sub today with no bacon, pickles, mayo or yellow mustard. I am about to go back to subway.

I just want to give a shout out to DJ. My husband placed an order through DoorDash and asked if…read morethey could switch out the turkey for Chicken, as they don't give this option through DoorDash. He was really nice and said it would be no problem. We've had issues with this prior from another lady who works here. She's always rude about it when we've asked, and even went as far as saying that we can make those changes (even though we've tried numerous times to do so). We really appreciate DJ for providing great customer service. We were close to not ordering here anymore because of the other gal, but we're glad to know that someone else answered and was really nice.

Firehouse Subs Missing order…read more On November 24th, my wife walked into Firehouse Subs to pick up an order she had placed on the Firehouse website. Our food was not there. We found out that DoorDash had picked it up and delivered it to their customer. We found this out because the customer had called us, rather than rectifying the situation. The manager at Firehouse refused to remake our food or issue a refund. He told her there was nothing he could do and that she should request a refund online. This compounded the incident with poor customer service. We immediately notified Firehouse Subs about the issue. Jessica was quick to respond. However, she also said there was nothing that she could do as the store's POS system processed our payment. We therefore would have to get the refund from the store. Jessica added that she would forward the information to the store's ownership and management. It's been months, with no communication from the store. They took our money and did not provide us with food. That is theft. And to add insult to injury, their customer service was horrendous. We had already taken the matter up with management on site at the time, and do not wish to waste any more of our time. Sixty dollars is not much to us. But to others, it may be a lot. The reason why I am writing this review is the principle of this matter. What they did is wrong. According to feedingamerica.org, 20% of Americans are living with food insecurity. I said that $60 is not significant to me. However, for the 1 in 5 that it is, I am leaving this review. Edited to remove personal information Fwd: original communication with Firehouse Subs Char Nov 24, 2025, 2:32PM EST Issue: Mobile Order - Restaurant Didn't Have Order Order Details: Pick-up 11/24/25 11:24 AM Comments: Went to pick up my order to find out they gave my food to Doordash. Talked to the manager, he refused to remake our food. The manager informed us that we have to apply for a refund through the website and then walked away. Items: [][] Jessica (Firehouse Subs) Nov 26, 2025, 11:20AM EST Hi there, Thanks for reaching back out! I am very sorry to hear that you have not yet been contacted by the store leadership for a resolution. I can understand you wanting a swift resolution, and this is not the experience we want for our fans. Unfortunately, I do not have a time frame for when they will contact you, but I have updated your case and it has been escalated to the restaurant management team. I have also requested that they follow up with you about this as quickly as possible. I have also alerted the store manager, letting them know that you still have not heard from the store yet. The leadership will try to contact you through your cell number, so please look out for unknown number calls that you might receive.   For the quickest resolution, I recommend you contact the store directly as they have the tools to resolve these issues. Once again, I am wholeheartedly sorry for the inconvenience caused and the Firehouse Subs family hope to serve you better soon. Thanks, Jessica