New to the Philly area, I needed advice on what solar installer to contract with. I met with Meenal…read moreRavel, an advocate and educator with a group called Solarize Southeast PA. Among other services, they vet solar installers each year and Exact Solar was consistently one of the best. I was already aware of Exact Solar because they are listed in several national industry groups. Contracting with Exact Solar seemed a logical choice for installing a 30 panel, 9.9 kWp system on our garage roof. I reviewed my emails with Exact Solar co-owners Mark and Dara, over the months during the lead-up to the 2019 installation, and saw a long list of my questions and their answers. They always responded to my many questions promptly and accurately. Dara put together estimates of the system's output, the point at which the system would pay for its own installation (11 years). Any questions I had that had to do with system performance or the National Electrical Code went to Mark or to Vlad, a master electrician who designs each of the systems and is operations manager. Installation of a solar array is an impressive series of steps. Early on, Jackson, a technician, came out with a device to measure sun and shade on the garage roof. He determined that a black walnut tree would interfere substantially with system performance. After I had the tree removed Jackson came back and re-measured the surroundings for a go-ahead. Jackson showed me how his instruments can infer the extent of sunlight every day of the year based on a single day's several measurements. His measurements provide the basis of Dara's long-term cost and payback estimates. Exact Solar presently has two installer teams, both reporting to Vlad. My sense is that management and the installers respect each other and work well together. My team was headed by Nick who is also outstanding to work with. He, along with Jeremy, a crew member, always "did the right thing". Like running a very long power cable from my detached garage to the house. Running a very long cable means fewer wire-nut connections, and less chance of failure over time. But it's cheaper and easier to link together shorter, leftover lengths of cable. When they were installing exterior conduit, Nick would confer with me where to put them so they'd be less noticeable. If Nick had any question about the system's design, he'd call Vlad without hesitation. Vlad is a natural teacher, soft spoken, thoughtful and expert. Exact Solar has a culture of safety. Much of the time crews are on roofs and ladders, inherently dangerous places to work, and keeping workers safe is where everything starts at Exact Solar. The crew worked carefully, methodically, and cooperatively, without rushing. For Mark, Dara, Jackson, Vlad, Nick and Jeremy, bringing solar power to our communities is a passion, a mission in life, and a commitment to a viable future and not simply a business. If I had a chance to do this install over again, I would not change a thing. The system works perfectly, the design was correct, and the install was skilled and careful and oddly enough, it's fun to monitor it. I feel I have, with Exact Solar's help, contributed to the sustainability of our community.

I had received a quote from their designer in Florida ???. It was laid out for 17,000 kwh…read moreground mount. $54 000. They were scheduled to come out for electrical panel checks. All Square D installed by union electrical company. I had contracted Davey Tree company to have a 50 tree oak tree removed and any branches interfering with the sunlight exposure a day before their visit for final details. I get an email from the designer in Florida for my commercial property in Delaware stating they were not licensed in Delaware. A BS answer. They advertise on their website Delaware. They checked the codes here for the design. They may have been in business for 21 years but like a local surgeon stated " you're only as good as your last case. That rank a zero.

The two young gentlemen were on time, polite, and handled every question I had for them. they made…read moreme feel very comfortable. They are very trustworthy. very knowledgeable of their craft took care of every issue I could throw up at them and we're pleasant all the way through the project they are definitely a five star group in my mind Thank you guys John

Contacted SLM to remove my solar panels off my roof so I can have a new roof put in. The company…read moreresponded rapidly and was out within a couple of days. The job took 1 day and all 3 workers were fantastic and very professional. For solar in central Jersey, SLM is a must. The company is fairly new but the experience of the Technicians comes to decades of knowledge between them. Very competitive pricing with best in the business service. Now on to my roof replacement while SLM is working on a ground mount solar alternative for us.

I am very happy that I utilized Green Power Energy for my solar installation. They handled the…read moreentire permitting process and kept me posted regularly through emails. The installation was done quickly and neatly. They provided a detailed written explanation of how to register my solar energy production and receive payments for the excess energy I produce. My electrical bill last month was less than $5.00. They have also checked in regularly to ensure that I am satisfied with the installation.

Had a great experience working with Green Power Energy. Everything from the detailed planning and…read moreanswering my million questions before we got started, to the smooth install and multiple follow ups after, I feel like I made the right choice going with green power. They even sent super detailed instructions to take advantage of SRECs and hopped on a call to further explain things. They also were a fair and competitive price compared to the many other quotes I got. Would be happy to recommend them to anyone!

Well after my first full PSEG & month of operation. The central Jersey team I dealt with was…read moreflawless. Abdallah was truly a great sales rep, first he has the product and believes in the mission. His installers professional and also have products so it is easier to believe in a product that you sell. Im looking forward to being part of the team for a long time. Customer service walked me through installation with quick and precise answers. With many companies out there Im sure Trinity has issues sometimes as well but as far as im concerned it was fair, professional and done quickly and efficiently

Never call back, never answer email, never sent referral check... RUN, I'm telling my neighbors to…read morego to Millinum, I here they have good customer service, this place is horrible

I have a 14 year old commercial solar system and had issues with the comms. They came out quickly…read moreand were able to resolve my issues. They all were a pleasure to deal with, very professional, knowledgeable and reasonably priced. Thank you.

I had no readings on from my solar panels. They dhecked them out and found the animals had chewed…read morethe wires from the panels and my inverter had burned out. They removed the panels to rewire and installed a new inverter within a few days and everything worked perfectly again. Work done very quickly and very professional. Everything was explained as to what was happening so I would understand. They amount of work that was done seemed very in line with the $ charged. I am very happy with their work. RBH from South Jersey

Disgusting people. They are installing solar panels on my neighbors roof (that faces north btw) and…read morethe ghetto workers left litter all over the street and sidewalk.

AWFUL. We have been trying to get a leak in our ceiling repaired DIRECTLY related to the solar…read morepanel installation. They initially said "it wasnt their fault", it took multiple visits and god knows how many calls and emails complaining before they finally acknowledged it IS their fault. Said leak is now a literal hole in the ceiling and it's raining this week. Thank for the urgency getting back to us several days later, SunRun. I am being held hostage by my own roof. 0/10 THE DISSATISFACTION IS REAL. I want nothing more than to just be out of this contract and carry on with my life. SunRun, my last name is Ortiz I'm sure you can figure out who I am. I am currently seeking legal counsel for this mess.