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    Jerzey's Dog Resort

    4.3 (6 reviews)

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    3 months ago

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    11 years ago

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    8 years ago

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    Upstate Canine Academy

    Upstate Canine Academy

    (12 reviews)

    Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

    Re: Facebook offer for online course - Buyer Beware!: I had no idea that when I purchased the $27…read moretraining course to address my dog's reactive behavior - as advertised in the Tom Davis's FB video - that addressing reactive behavior wasn't included in my purchase but rather required my buying an additional $197 worth of classes in order to get to the real reason for my purchasing the $27 program in the first place....Regretably I didn't realize sooner that this was a "rabbit hole" disguised as a $27 investment to bait people like me into spending almost 7 times more to learn how to fix a dog's reactive behavior. I stopped before purchasing the additional $147 program for learning how to enjoy walking my dog... REALLY?!!!...walking the dog wasn't even part of the $27? ... figuring that after that they'd be something else to purchase following by something else to purchase, etc., etc... I requested a refund for which I received a HARD NO in response.

    Wuffdorf Astoria - Our enjoying the beautiful weather

    Wuffdorf Astoria

    (2 reviews)

    Had previously boarded our pups and had ok experience- staff seemed good. Down size- not able to…read moreview actual space they would be in and seems like pick up was an issue This time, called to confirm stay and yup all ok but did not take our contact info. We were given 3 choices of pick up time- selected one which was noon to 12:30. We arrived at 12:10 after driving 2 hours to make sure we would be there and no staff. Another client was there also. No way to contact anyone- phone rang there, no response to FB message. Owner shows at 12:40 with 'explanation ' of staffing issues, needing to take care of her kids etc. When we asked why we weren't contacted- no response. We were assured that the dogs had been fed that morning. Then, told we needed to pay hourly fee as drop off and pick up time were different- we had not been informed of that. She eventually took that off. No receipt given Won't be going back- lack of communication leads us to seriously question care our babies got.

    We've been bringing our dog here for over a year for daycare, boarding, and grooming. While most of…read morethe staff are fantastic and our dog enjoys it, the inconsistent policies have been frustrating. Some examples: we're charged for our weekly daycare slot even when we don't attend (including when switching to boarding that same week), and even when calling weeks in advance to pause service (such as when we had a baby). When policies aren't applied consistently and there's little flexibility for loyal customers, it feels more transactional than relationship-based. One owner and the staff are wonderful, but the business side leaves much to be desired. For the premium we're paying, we'd expect to be treated as valued clients rather than just a revenue stream.

    Jerzey's Dog Resort - petboarding - Updated August 2026

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