One star is giving them too much credit. On 4.10.26 they came to my home to do a simple outside…read morereconnect of my sump discharge line. In short, they ended up going downstairs and re-routed the sump to my sludge pit and the line became disconnected and discharged water all over my basement flooring. Jake authorized me to contact my insurance company to bring ServPro out and stated their insurance would cover it working through my insurance. I got the mess cleaned up and when I had my insurance company reach out to theirs, apparently Jake Ray & Sons had let their insurance coverage lapse. After Danielle Ray stated that they would reimburse me for the bill at approx. $500 per month until it was paid off, they refuse to make payment. Of course, I paid them for the work they did in a timely manner, but apparently they don't have the same integrity and are ignoring their commitment. So, now it's August 1st and I have to go to Sangamon County Small Claims Court to recover the amount both Jake and Danielle said they would cover. I would never, ever, recommend their services to anyone. Keep in mind, they may still be uninsured and their most recent post prior to mine was well over a year ago.

Great work, accomplished in a timely manner, very reasonable price. Highly recommend.read more

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Have used this company many times in the past. Today it was an issue with the water heater. Ridings…read more promptly responded to my call. Alex came out on time, diagnosed the problem and quickly resolved the issue. Highly recommend this company for your plumbing needs.

Yes I am well aware of the other work that was completed and I am happy to pay the labor charges…read morefor work well done by a professional plumber. I am happy with the labor. The problem I have with this bill is the cost of the water heater that is listed. It is more than double the amount of what the actual cost of the same exact make and model water heater is (without a contractor's discount). Professional plumber know what water heaters cost and a professional should not charge customers more than double that amount as an "upcharge". I am happy to pay for work well done. I am not at all happy to pay double the cost materials.

We scheduled an appointment and they didn't bother to show up or call. I called and left a message…read morewithout a response. Move on or take a chance of wasting time waiting for nothing.

No need to call Speeks Electric. I've called last Friday and left a message for them to contact me…read moreabout some work I need done; and it's now the following Wednesday and I still have not received a return call. Speeks Electric needs to take a course in communication. Do not recommend you calling them.

These guys are great! They are prompt, courteous, and someone I trust completely. I will call them…read morewith all of my plumbing needs. They took on a huge project for me that other plumbers said that they wouldn't bother with. I'm truly thankful for their help.

I have been using Easterday plumbing for some years now. A recent plumbing problem prompted me to…read morecall Easterday Plumbing again. I got the same courtesy treatment from your staff. I was most impressed with Aaron, who fixed me up right away. He was professional yet patient with me in explaining what my problem was. He seemed to be a positive person who wanted to do things the right way. I have other plumping work that will need to be done. Yes, I will be asking if Aaron is available.

Issacs helped me out the same day. Left a msg, Got a call back. Knock on the door faster than I…read moreexpected. Serviceman recharged and cleaned the A/C condenser and cleared a clog in the water supply for whole house humidifier. The price seemed fair enough to me. Probably get it back in lower utility bills in a year or two.

Our furnace stopped working this morning. A friend recommended Isaacs Refrigeration. I gave them a…read morecall and they were able to squeeze me in. Matt was able to figure out what was wrong and had my furnace going in no time. I couldn't be happier!

No way!! Run away!!…read more I tried to use my home warranty... This is who they scheduled without confirming if the time worked for me and I really have foundation issues. Before said appointment. The owner and business telephone voicemail was full. Then I called the warranty company to explain I never could reach them and that I need to ensure the right ppl for the task. the guy texts me and calls on a Sunday evening after he received a message from the warranty company. I called back and right away the guy was aggressive and rude. He actually threatened me saying he had "goons" in Peoria?!? Yep.. you read that correctly. We spoke once and he threatened me.. NO WAY no appointment.. terrible and threatening a possible customer?!? Can't reach them by phone.. shady and possibly dangerous.

I would highly recommend this business for your plumbing and handyman needs. He installed a sump…read morepump, unclogged a tub drain, fixed a faulty toilet flapper and did some other work around my house all at a very reasonable price. I'm extremely pleased with the work he did and if I need any more repairs, I certainly will be giving him a call. Some of other plumbers I called wanted to charge me up $150.00 just to come out and give me an estimate, but Jayson came out for free and did a very fine job. He delivered what he said he would, which is hard to find. So if you are needing plumbing work or handyman work done around your house, give him a call.

we did a room addition wiring and the guys were clean, neat and professional…read more very nice job and affordable

I would not choose anywhere else for my electric needs. R. Watts Electric always gets the job done…read moreright. They are very personable and they are very hard-working. Not only do they get the job done right, they also do well to get it done in a timely fashion. Thank you R.Watts Electric