I have used Jesse James for over 30 years. They are the best. The selection, custom jewelry design, prices and service all get 5 stars. And there customer relations are genuine and friendly. You really can't ask for more. read more

Got an email tonight... A friend asking me where I'd go if i needed to buy Diamonds. The synapse didn't take 4 seconds before I knew who to refer her to. and when i searched Google, the first find under Jesse James Jewelers came up on Yelp and all the reviews were 5 stars. I love when my intuition is right on. They can design you anything you'd like, and the pricing is lower than anywhere else for the quality. V V S All the way. Adam read more

Jesse James Enterprises - Jewelry Near Me - San Francisco, California

Jesse and her team are AMAZING! They truly cared about helping us find the right engagement ring and went way above and beyond at every step. I was dragging my feet and she let me take my time (months) to wait for the perfect stone. Also had a great experience designing a custom ring - super flexible and design and great communication on timing. I cannot express how happy we are with our experience and have been egging-on all of our friends to get engaged / find the perfect ring with Jesse = ) 1000% Best experience ever! read more

Jessica, Jessica, Jessica. What can I say? She helped my fiance and I pick out the best rings for our budget, two times. Yes, the first time we had champagne wishes and caviar dreams, but when I lost my job and we needed to downsize she didn't bat an eyelash. Very professional. I would recommend that anyone utilize this great place for engagement rings, diamonds in general and wedding bands. 5 big ass stars! read more

I was getting rid of a few items of jewelry I have collected over the years. First I took my stuff to a place on Filmore called Eric Trabert Goldsmiths. I was told to leave my items there and I would get a call with a quote/offer by the end of the day. The next afternoon I called since I still hadn't heard anything, in which I was told that they would have to call me back. They called back a bit later and gave me a really low quote. I was kind of shocked to be honest. I had remembered selling some scrap gold to Jesse James' shop in the Jewelry center a few years earlier and decided to take my stuff there. I walked in and was immediately greated with a warm smile by Jesse's daughter Jessica (and their cute, fluffy dog). Jessica James is her name...... love it! She was extremely accomodating and bent over backwards to help me sell and trade my stuff. She's very professional, sweet and classy, a real gem (hee hee) and made me feel important during our transaction. They have a phenominal selection of gorgeous rings and stones. Very classic designs; simple and elegant at the utmost quality. Jessica gave me a lot of great suggestions and killer prices! I ended up getting 3 TIMES the value for the stuff I was parting with! So validating after being quoted such a low price at the other place. My experience was so great that I will never take my jewelry or gold anywhere else. (I learned my lesson). If you are looking for top quality jewelry at reasonable prices (especially an engagement/ wedding ring) check with Jesse James' shop! read more

I have had the BEST experiences at Jesse James Enterprise - SF Diamond Exchange. My husband originally received a great recommendation that the prices and the people were the best for diamond engagement rings. He was so pleased; that we recommended my father to buy my mother diamond earrings there and my in-laws will be buying new earrings there too. I recently redesigned my engagement ring setting and was surprised from my husband with an upgrade. It was such a pleasure working with Sandra for the 3rd time and the experience was so memorable. Sandra has a great eye and is an expert willing to make recommendations and suggestions. They are extremely professional while making you feel apart of the 'family'. I could not recommend the people and the jewelry enough. It is such a wonderful place and they will make your purchase, no matter how big or small, the most special time. read more

Buying an engagement ring can be a stressful process. This is likely one of the largest transactions for which a guy has to prepare. After meeting with several jewelers, I called Jessica. She immediately understood all of the considerations I had including budget, value, and time frame. She asked well thought out background questions to better understand my fiance-to-be. Jessica showed a rare mix of empathy and warmth that I've never seen from a jewelry salesperson. I also got the sense that JJE made very strategic wholesale purchases of diamonds with their future customers in mind. You can tell that they are highly conscientious in their diamond selection process -- and this results in a better experience for the retail customer when it comes to comparing and selecting only the best diamonds during the buying process. I found the overall experience to be refreshing, painless, and very professional. I was extremely satisfied with the purchasing process and the ring. I also appreciate their trade-up policy which allows a customer to upgrade to a larger diamond in the future by applying the purchase price of the original diamond to the new one. I would highly recommend Jessica and Jesse James Enterprises to all of my family and friends. Thank you. read more

Thank you Jesse James for the gorgeous two carat diamond on my finger!!!! My husband totally researched cut, clarity, etc. and this diamond is GORGEOUS!!! Wonderful customer service at this place. They don't put any pressure on you, which is so nice. I originally had and antique setting, that I love still. However, later I purchased a HALO setting. Wonderful service every time. When I chose an eternity wedding band, they warned me that my fingers might get bigger as I get older. That was sweet of them, but I still got it. They also have given me their honest opinion on what would look best on me, even if I was staring at something more expensive. Wonderful Service! Thank you!!!! read more

Awesome! We were referred to Jesse James Enterprises by a dear friend in Pleasanton. Jessica helped my fiance pick out a gorgeous engagement ring. It was as if I picked it out myself, and I had never met Jessica until after the fact! Needless to say, we would never consider going any other place! They always have some beautiful pieces, and priced to meet every budget. read more

My husband got my engagement ring here, and we've since returned to buy our wedding bands and my anniversary band. The service is great and Jessica is especially great to work with. I just went back because one of the diamonds from my infinity band got lost, and they replaced and repaired it within a hour and gave my wedding ring a polish as well. Also, their resident dog does circus tricks if you ask :-) read more

Thank goodness for business' which operate with such high professional standards. One phone call was all that it took for me to understand why they regularly receive 5 star reviews from their happy clientele. Add another one to the list! You guys are the best of the best!!! read more

I recently bought my fiances engagement ring here. I knew nothing about buying diamonds went I went in there, Ben walked me through the basics of shape, color, size, cut, blemish, certifications and cost. He had several stones pre-selected and I got to compare and contrast. Once I knew what I wanted, Ben found it for me very quickly. I really felt like I could trust his judgement. Jessica helped me find the perfect ring setting. After I proposed, my fiance came back in to have it sized and they graciously re-sized twice at no cost. Overall it was a very positive experience due to their preparation, knowledge, patience and resourcefulness. read more

once upon a time (last year), I was a young lad looking for a diamond ring for that very special occasion. my fallen brethren had already blazed the trail for the perfect stone and I inherited a wealth of referrals. however, I'm not one to just follow blindly, I gotta find the best trail. hmm, didn't Donner party probably said the same thing, i think I found a great place for diamonds. i researched local shops, online shops, a diamond jewelers from NYC ...and Jessica James (daughter of Jesse, duh) was by far the best. working with Jessica was a fantastic experience because she was informative, helpful, not-pushy, provided excellent diamonds, and gave me the best value for my money. i went head-to-head with her diamonds against some online competitors, and she won hands down. most importantly, my baby loved her ring. read more

My husband bought my engagement ring, and we got our bands here too. Jesse is excellent, thoughtful and knowledgeable. She is not pushy and the experience through that process was pleasant. I've since returned as I've had my ring re polished on a yearly basis. They really do excellent work. read more

Everything they say about Jessica is true. Jessica is a class act. She is sweet, accommodating, and very patient. She really knows her stuff and never pressures you. My husband and I couldn't have found a better place to buy a diamond. The prices are fair and the diamonds are conflict free. I also loved her dog Nigel who greets all the customers. read more

Very helpful, very nice and very professional. My finacee and I had a custom ring done there and it came out very nicely, but not exactly what we had expected. Sandra took our feedback and they adjusted the ring so it was absolutely perfect. We are really happy with the results read more

My fiance got my ring here and it's just stunning. Ben and Jessica worked with him to find the perfect ring and it truly is. I've gone in to get my ring sized a few times and they've been beyond helpful throughout the process. Thank you so much for making my experience awesome! read more

I actually flew to San Fran from San Diego to go see Jesse. He came highly recommended from an old roommate of mine and it was well worth the flight. Buying a diamond was by far the scariest moment of my life and at no time did I feel uncomfortable. I recommend them A+++ read more

My wife and I will never go anywhere else!!! I have been a very loyal customer to the San Francisco Diamond Exchange for 17 years. I was a customer when we lived in the Bay Area and despite moving to Colorado I continue this treasured relationship. I love to visit the store itself, however being that I live in Colorado much of our correspondence is done via email and phone. Believe it or not my wife and I have made some very substantial purchases without stepping foot in the store. Bottom line, I trust the San Francisco Diamond Exchange. They are committed to providing me with superior service that far exceeds my expectation. Now lets get to the heart of the matter, Jessica. Please set up a one-on-one appointment with her today. You will have so much fun. The awe inspiring inventory is one thing, the level of expertise and quality of service Jessica brings to the table is unmatched. Jessica is exceptional and instrumental to the success of the San Francisco Diamond Exchange. A real reason we return. I have always highly recommended the San Francisco Diamond Exchange to my best friends and now anyone who happens to read this review please make note. This is the place to visit in San Francisco when you are looking for fine diamonds and gemstone jewelry. Don't forget to ask for Jessica!!! read more

Jessica practically saved my life. I went into her store pretty much resigned to pay a certain price and she helped me to save thousands. She found me a larger diamond that I thought possible and gave me a fantastic deal on it. On top of that the diamond was beautiful and completely eye clean. I've had people tell me that it looks so perfect it almost looks fake. It wasn't even in their inventory at the time, I felt very privileged that she would show me such a fantastic diamond. On top of that, she helped me get a custom ring from a big name designer with a great deal when I was under the gun. The ring was supposed to take 4-6 weeks to craft and I was leaving for Hawaii to pop the question in 30 days. She was on the ball in the week before I left for Hawaii, calling me every day without prompting to give me status updates. To my great relief, the ring arrived the day before my flight and everything went perfectly and my fiance loved the results. I highly recommend Jessica and I will be going back for wedding bands. Thanks Jessica! read more

It's been almost a year since our wedding (notable since I'm 8 months pregnant!) and a little over a year since my husband and I (well, mostly him) purchased my engagement ring and wedding band from Jessica. Jessica was one of the first jewelers we dealt with and we ended up coming back to her to make the big purchase. While shopping around I was SO turned off by the hard sell approach of just about every other place we went (many with big reputations and big egos to match.) They acted as if a diamond engagement ring should be an impulse purchase and were irritated when we left the store without buying RIGHT NOW. Jessica was totally different. She was laid back but very knowledgable, straightforward and sincere--a joy to work with. I feel we got a fair price for a beautiful piece of jewelry. I've never seen a setting like mine and Jessica was able to tweak it a little so that the diamond didn't sit up too high, exactly what I wanted. I get so many compliments on my ring and I am one happy wife. Of course if I could Yelp my husband, he'd get 5 stars too. :) Bottom line: we will be going back to Jessica for all our jewelry needs. Hopefully, my 5 star husband won't forget that diamonds are a girl's best friend! read more

I had a great experience with Jesse James Enterprises, especially in dealing with Jessica James. She was extremely helpful and advised me on the perfect engagement ring. There was no forcefulness or hard selling on her part. She and Jesse made me feel comfortable and at ease within the store. As a follow-up, we bought our wedding band rings there as well, and received the same high quality service. The prices were definitely reasonable and I highly recommend going to see Jessica and Jesse if you need to buy quality diamonds. read more

I am a return customer having bought my wife's engagement ring and several pairs of ear rings from Jessica. I moved away from SF 10 years ago and still call her for new items. They are the best. read more

My fiance worked with Jessica to pick out my beautiful engagement ring, and we just picked up our wedding bands which we'll use in two weeks. From what I hear, she made what could have been a daunting experience - picking out a piece of jewelry as a total surprise with which to propose - as easy and enjoyable as possible. (It didn't hurt that the shop is right above REI.) She also took great care of us as we picked out wedding bands - despite my being really picky and waffling back and forth about a couple of millimeters of width on my band. Can't say enough good things. read more

Bought my engagement ring here over 2 years ago and was very pleased with price and the process of ring shopping with Jessica. Even after 2 years I still stop in for the occassional free cleaning and to browse. read more

I've been buying diamond gifts for years. You will not find a better place to buy from that from Jesse and Jessica. Best service, best prices, period. Don't waste your time going to anyone else, I can't say enough good things about those guys, they deliver every time, they know a lot, and they go out of their way for you. Superb. Period. read more

Este lugar es maravilloso, Sandra es una persona muy profesional, habla español y esta dispuesta a ayudarte para que salgas muy feliz con tu compra. Con mi esposo estuvimos buscando mi argolla de matrimonio y fuimos primero a este lugar, sin embargo decidimos seguir buscando, pero al final decidimos regresar y comprarlo aca pues es la mejor opcion que encontramos. Por precio, calidad yservicio no hay ninguna otra mejor opcion... y creanme que buscamos mucho. Ademas, como dije antes Sandra nos ayudo muchisimo e incluso he llevado mis anillos para que me los limpien y quedan como nuevos cada vez que los llevo. read more

Best Prices in town.largest inventory lowes prices and best custumer service you can find in the city...A+ all around

I got an engagement ring for my ( now ) wife eleven years ago - it was a particular setting that she wanted, so Sandra help us get the exact ring; we got subsequently wedding bands and have been VERY happy with the quality , price and service since. For our tenth anniversary, I wanted to get another ring to complement the original set, so we made an appointment and went back to Jesse James Enterprises. Sandra happened to help us again, offered several good choices and we were able to select a nice ring. In addition, Sandra inspected the original engagement ring and said the stone was getting a little loose; she offered to have the stone secured and to re-size the band, so it fits better and also to clean and polish both the engagement ring and the wedding band. When we picked them up, the rings looked like new, absolutely sparkly and wonderful! Great experience purchasing the rings, great follow-up service. Thank you Sandra and Jesse James enterprises! read more