Quick communication. Fixed my bass on the spot, cleaned it up a bit! Works good as new!…read more Thanks for saving karaoke night!

Dynamite high-quality work with a rapid turnaround-- I could not ask for any more. This time, on…read morethe second gold bass guitar, Jeremy managed to get it completed on the same day. Simply incredible that he is able to do a complete fret job with nut and string retainer installation this quickly and accurately. I am in utter disbelief and will be returning to Jeremy for the next several units as they are built. Thanks again, Jeremy!

Great vintage guitars, basses and amps in a cool south of market street spot. A helpful staff too.read more

I just had a great experience having my bass repaired here. After a terrible experience at a guitar…read moreshop whose name shall remain anonymous, but it's a national chain, I took it to Real Guitars. They had it done on time and under budget and did a fantastic job. I would recommend this shop to anyone good communication, courtesy, really nice people.

Be prepared for a wait -- guy working behind the counter deserves a raise , I was there offhandedly…read morebecause my old flatmate left a ukulele when he moved out, which I decided to restring and learn to play from zero ukulele experience Arrived to the shop on Potrero Hill promptly at my 11:30am appt to 3 others outside and then more came ( lots of professional people with fancy pants Fender guitars , and I was there with my pineapple red ukulele ) , an hour later got my ukulele in and told to collect at 2:30 pm. Which was great to offer same day service , I appreciated that. Went back at 2:30pm and greeted by another 3-4 folk waiting with Fender guitars- when it was my turn to collect my ukulele after 3pm , the guy had already been inundated by guitars , he rushed to get mine restringed in 4 minutes, was very patient and attentive but was quite rushed understandably ---- 5 stars for the solo guy working who deserves to have at least 1-2 other people work, he was confident, professional and a total sound guy ......, but all I'm saying is be prepared for a wait on a Saturday !! Also , had no idea so many people have guitar issues --- it was a constant stream of people showing up with very fancy guitars , who knew , what an experience.

Be prepared for a wait -- guy working behind the counter deserves a raise , I was there…read moreoffhandedly because my old flatmate left a ukulele when he moved out, which I decided to restring and learn to play from zero ukulele experience Arrived to the shop on Potrero Hill promptly at my 11:30am appt to 3 others outside and then more came ( lots of professional people with fancy pants Fender guitars , and I was there with my pineapple red ukulele ) , an hour later got my ukulele in and told to collect at 2:30 pm. Which was great to offer same day service , I appreciated that. Went back at 2:30pm and greeted by another 3-4 folk waiting with Fender guitars- when it was my turn to collect my ukulele after 3pm , the guy had already been inundated by guitars , he rushed to get mine restringed in 4 minutes, was very patient and attentive but was quite rushed understandably ---- 5 stars for the solo guy working who deserves to have at least 1-2 other people work, he was confident, professional and a total sound guy ......, but all I'm saying is be prepared for a wait on a Saturday !! Also , had no idea so many people have guitar issues --- it was a constant stream of people showing up with very fancy guitars , who knew , what an experience.

Amazing staff, supporting and welcoming. When you walk in Lee and the staff give you a sense that…read moreyou are in a magical workshop. I have been there several times to have my cheap saxophone serviced and it receives the care of a fine and precious instrument. Lee has an aura of patience and kindness visible the minute you walk in.

Extremely knowledgeable, helpful and patient. This shop offers old school services that you don't…read morefind often nowadays.

Very easy transaction. We went in and they showed us The product. Went over thoroughly our options…read morefor lease to own, etc. it's a no frills, compact, simple store. Just has the necessities and I appreciate it.

Be Warned. I also had an extremely rude experience as another Yelper posted. I took my Vito alto…read moresax in to have the low C fixed and to get an estimate for pad replacements. The serial number places it from the Yamaha factory in Japan in the early 70s. They said that it would be inspected and I would get a phone call about an estimate. They did not review the horn with me. It should have been my first red flag. A few days later I get a call informing me that 'the instrument needs a complete overhaul and that when they put a light in it it was just full of leaks everywhere and would cost $1500 in labor and $200 in parts and that it wasn't worth it because of the value of the instrument' in an arrogant judgmental tone. When I picked up the horn, I was again told about leaks. This told me everything I needed to know because I too have put a light down my instrument to find the leaks and know exactly where a 1972 vintage alto that's never had it's pad replaced is leaking. And it wasn't were he was pointing to. I don't know who hurt you or which horn you're confusing mine with but I felt like I was being lied to. If you didn't want to do the work, simply let me know. Telling me my instrument isn't worth fixing is unacceptable. I determine the value of my horn, not you. And being rude about it is even more unacceptable. I guess with the closing of AG Music in Oakland and abundant USD student rentals, there's no space for the community musician in their shop. Be warned when you cross their handyman-grade aluminum threshold.

Quick and easy stop for me today at the guitar Center on Van Ness in San Francisco …read more Just came to return a cable. It was an extra after an event last week. Brought the cable in with the receipt. In this case the cable had been purchased from the Hillsdale store. But I was in the area so I thought I'd return it to the San Francisco store. I stand for super helpful. Return was quick and easy. Well, guitar may not have the lowest prices they are super convenient. And their staff has been helpful in every case that I went in there. The guitar Center on Venice. It's no different. Give them a shot for your needs.

Matt is the man! I had a tricky situation and Matt helped resolve it. Great customer service by him.read more

Super cute music store! They have way more than what you think. I went in on a whim to see if they…read morehad harmonicas, and they had three different types to choose from! I didn't even know there were that many options, but the employee was very knowledgeable, helpful, and nice! Will be back once I've mastered the C-scale harmonica

Overdue review. Started my daughter at their yamaha group with Ms Nicole, and shes fantastic, just…read moreenough firmness and still fun. My daughter completed 2 recitals. Now she is in drums with Henry, another ever so patient instructor, he is also teaching my other daughter who was only 5yrs old when she started.

I have had my tubas repaired and cleaned by Sean and his crew a few times now and I really love his…read morework and completely trust his shop. He modified the my F tuba to reduce the valve throw using a pretty creative solution which worked great. The thing I was most impressed by though is I came in complaining about a sticking valve on a relatively new tuba. This was clearly a manufacturing defect, and I need the value to work well for an upcoming concert. He was there on a weekend when the shop was closed and spent an hour meticulously going over the value to identify the problem and got it working perfectly while I waited for the repair. I highly recommend his shop for brass instrument repairs.

Always excellent service on wind instruments…read moreWe have been here throughout students years in band.