I'm going to rant. About a year ago, we had our car towed to Larsen's for a diagnostic for chugging…read more& smoking exhaust. They had it for weeks before they called to tell us we needed a new/used engine & quoted $10,000 to put in a used motor with 161,000 miles on it. We obviously had to give that some thought & went to pay for the diagnostic & arrange to have it towed home. We asked the mechanic for some clarification & he said he "suspected" a blown head gasket or broken O ring. I asked what code had come up & he said he didn't remember. He then went out to try to run the obd while it was up on the wrecker, but the battery was dead. Our car has been sitting in our yard as we continue to pay the notes on it. However, I didn't trust the diagnosis Larsen's had given us. We finally had a "mobile mechanic" come by & check it. His obd clearly stated it's the turbo. That diagnosis confirmed the research I'd done at the beginning. Now imagine if we'd replaced the engine for $10,000 and it was all for nothing. Never trusting Larsen's again.

DO NOT use these people. i paid almost $2,600 to have a new head lamp installed . After picking up…read moremy car 5 different times and them telling me ita fixed and it still wasnt working. i finally told them can i just get my money back i will take it elsewhere. i was told they will call me back. only to be disged and ignored and not answered. Taking 2,600 from someone and not even fixing my car. not to mention one time the last time i picked it up and the light once again stopped working 2 hours after getting it, i still dropped off another $100.00. When i could of easily kept that money. But Im a honest person. They can't say the same. I unserstand keeping the money charged for the new headlamp considering its in my car now. But keeping all the rest of the money they charged me to fix the issue ( that they did not fix ) is beyond me.

Both my vehicles needed repairs - AC and related systems, front end, fuel filter, check engine…read morelight, etc. All repairs completed timely and with care. I am completely satisfied with the service, the price I paid, and the quality of communication from service provider.

The tow truck driver recommended the place. It was dropped off five days ago and has yet to receive…read moreupdates. I finally called on the fifth day, and Dale said they were too busy to take the vehicle elsewhere. Need lessons in customer service.