Excellent group of people, fair, reliable and trustworthy. Gave excellent service with a smile and…read moreat a price that won't break the bank. I'm a customer for life!!

Called to schedule an appointment the day before around 5pm. Had me drop off my truck the very next…read moremorning for both front wheel studs and tire balance/rotation. They had it done by noon that same day. Everyone I talked to was very nice, good people. Clean shop with free snacks and drinks. I had a great experience here and would recommend to any friend.

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

I'm going to rant. About a year ago, we had our car towed to Larsen's for a diagnostic for chugging…read more& smoking exhaust. They had it for weeks before they called to tell us we needed a new/used engine & quoted $10,000 to put in a used motor with 161,000 miles on it. We obviously had to give that some thought & went to pay for the diagnostic & arrange to have it towed home. We asked the mechanic for some clarification & he said he "suspected" a blown head gasket or broken O ring. I asked what code had come up & he said he didn't remember. He then went out to try to run the obd while it was up on the wrecker, but the battery was dead. Our car has been sitting in our yard as we continue to pay the notes on it. However, I didn't trust the diagnosis Larsen's had given us. We finally had a "mobile mechanic" come by & check it. His obd clearly stated it's the turbo. That diagnosis confirmed the research I'd done at the beginning. Now imagine if we'd replaced the engine for $10,000 and it was all for nothing. Never trusting Larsen's again.

DO NOT use these people. i paid almost $2,600 to have a new head lamp installed . After picking up…read moremy car 5 different times and them telling me ita fixed and it still wasnt working. i finally told them can i just get my money back i will take it elsewhere. i was told they will call me back. only to be disged and ignored and not answered. Taking 2,600 from someone and not even fixing my car. not to mention one time the last time i picked it up and the light once again stopped working 2 hours after getting it, i still dropped off another $100.00. When i could of easily kept that money. But Im a honest person. They can't say the same. I unserstand keeping the money charged for the new headlamp considering its in my car now. But keeping all the rest of the money they charged me to fix the issue ( that they did not fix ) is beyond me.

Thorough, honest service. I came in for an oil change only to find out I had been getting the wrong…read moretype put in from another shop! (Yikes) Randy took the time to check in with me about the service, research the correct oil and offer an alternative that was a bit cheaper. He even offered future advice for me to make smart oil purchases in n advance. He and his crew were great to work with and I really appreciate their mindfulness.

Highly recommend! Very helpful people. They also did exhaust work on my truck and did a great job…read moreon it too.

Jesse is a very honest mechanic and remarkably quick to get your vehicle back to you. I have had…read morehim conduct repairs on a number of my vehicles over the years and have always been completely satisfied.