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    Jessica's Custom Alterations

    4.5 (86 reviews)
    Closed • 9:00 am - 6:00 pm

    Services - Jessica's Custom Alterations

    Custom tailoring

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    Gelareh J.

    I was so in rush to alter my wedding dress a few weeks before my wedding! The alteration of that dress wasn't easy at all! Can't tell you how amazing they did it for me! Sooo detailed and so nice! Very happy with them!!!!

    See the lace design on the bottom.

    I took my wedding dress that I bought off the rack that was 6 sizes too big, to Esther at Jessica's. With the dress being so big and the design being so intricate I didn't think anyone would be able to get it even close to my size. Not only was it close to my size, it was literal perfection. I didn't have to bother and adjust it the whole night, it just sat exactly how it was supposed to on my body. She's a magician. Oh and also I got pregnant during this process and she was able to make sure it still fit perfectly with a variable measurement in the chest and stomach.

    Not sure if you can tell but the dress was falling off of me when it arrived, everything including the bow was too big.
    Shayna-Anne G.

    Ok, my story started with falling in love with a dress I saw online on Etsy. After measuring myself, I ordered my dress. I was not shocked, but very very disappointed, to find out it didn't fit me at all. It was HUGE, the dress would fall off me just standing there. The bow dimension felt wrong. The sleeves gapped when they were supposed to fit snug. I called tailors to help and they told me they couldn't help me until I found Jessica's! Jessica's helped me fix my dresses, they were quick and efficient. They knew exactly what to do when I explained my problems. I felt like my dress was a lost cause and they made my dream possible. I fell in love with a dress I bought online, who can say that worked out for them in the end? I can! As far as pricing, I don't think the price is bad for what they offer, it's definitely fair. You can't ask it to be dirt cheap because the work they do is phenomenal and you're not paying for cheap work at this place! You get what you pay for here!

    Entry way
    Kim M.

    I love Jessica's custom alterations. Her and her husband run the business, they are so sweet and so professional you will never want to go anywhere else. They take great care and fixing and adjusting and altering your clothes to make them just right. I've been a client there for many years... And I can tell you firsthand they are the best . I love how good the alterations come out every single time. And I am truly grateful for the fair prices and no matter when I come in they always have a smile on their face. So if you want a great place for alterations I urge you to go to Jessica's Custom Alterations In Westlake Village, CA ...And tell them Kim sent you! OK you can thank me later!I will Tell you...your clothes will fit wonderfully every Time! Enjoy!

    Highly recommend Jessica's alterations for your wedding dress needs. I went in this fall a total of 3 times to have my dress altered for my November wedding. They not only were able to hem my dress, they also crated an easy bustle. The inside lining of my dress has some wrinkles and creases and the team was able to rework the inside lining and replace the floral motif to work with the hem. The quality, time and attention to detail made me feel very important and special. My dress fit great and I could not be happier with their work!

    Wedding gown perfectly altered in the middle front of the design
    Katie C.

    My wedding gown was about 3 inches too long, and a previous tailor would have cut the fringe off the bottom to shorten it. Thank god I found Jessica's Alterations. She took apart the dress design in the middle and seamlessly pieced it back together. It was beautiful, perfect and a very fair price for the amount of work they had to do! HIGHLY RECOMMEND!

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    5 months ago

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    9 months ago

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    10 months ago

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    5 months ago

    The alterations are quick and priced fairly. The entire team is hard working and really kind!

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    2 years ago

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    6 months ago

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    1 year ago

    Excellent skill in the alteration work done here. Friendly staff. Reasonable pricing. 10/10.

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    1 year ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    2 years ago

    Provided Excellent service, pants hemmed perfectly, quick turnaround, at a fair price.

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Best in town, always perfect alterations. Very honest and always on time as promised.

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    3 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    THE best alternations place with the most efficient turn around time! I could not recommend this place more!!

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    4 years ago

    I've used them twice in the past 3 years to alter bridesmaid dresses and always amazing results and service!

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    5 years ago

    Great work and always on time. Well worth it. We highly recommend Jessica's. We always have difficult jobs and they are always perfect.

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    3 years ago

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    4 years ago

    Brought in a few pairs of pants to alter and a shirt to repair, turned out perfect. Looking forward to the next time I need something done.

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    17 years ago

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    4 years ago

    While they were very busy they were able to fit in a simple shortening job. They did great!

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    14 years ago

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    6 years ago

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    5 years ago

    Everything was done professionally, efficiently and cost effectively. Thank you, definitely will return and will recommend. Thank you!

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    Page 1 of 3

    Ask the Community - Jessica's Custom Alterations

    Review Highlights - Jessica's Custom Alterations

    “The dress was a doozy with multiple layers and other variables, but Esther and Tina said they could make it happen.”

    Mentioned in 10 reviews

    Read more highlights

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    VIP Alterations - Body is bodying.

    VIP Alterations

    (377 reviews)

    $$

    This is my first time doing a review on a place, and i knew from the times i went they deserved 5…read morestars. I wanted to see the 1 star reviews to see why they would review that and i saw people saying the staff were rude, however that couldn't be farther from the truth! Each time i went they greeted me with hospitality and were genuinely so nice to me. They are one of the nicest people out here. One time I got a long sleeved tailored here they charged me a good price. i asked AI if what i was hopping for is possible (to lengthen the hem) and it said most likely not possible. But when i went here and asked them of course they could do it! these are experienced people knowing what they are doing, and if i ever need help with something this will be the only place ill go!

    As soon as I walked in I felt like a doll playing dress up. I felt truly taken care of. My dress…read morefit like a glove once finished and the bustle was beautifully put together. Couldn't have been happier. Pleaaaaaase trust VIP with your special occasions. They're top notch and professional. Be back soon! En cuanto entré, me sentí como una muñeca jugando a disfrazarse. Me sentí verdaderamente cuidada. Mi vestido me quedó como un guante una vez terminado, y el recogido de la cola estaba confeccionado de forma exquisita. No podría haber quedado más feliz. Por favoooor, confíen en VIP para sus ocasiones especiales. Son de primera categoría y muy profesionales. ¡Volveré pronto!

    Rock N Denim Tailoring by Arnold Sebastian  - Arnold reattatched factory hems for all my new jeans and they look so proper. Tremendously nice guy and hard working man. Thanks, Arnold!

    Rock N Denim Tailoring by Arnold Sebastian

    (60 reviews)

    He's very helpful and there is a quick turnaround. The quality is what I hoped for. I would…read morerecommend him.

    I usually don't write reviews but I have to say that Arnold is by far one of best denim tailors I…read morehave ever seen. To preface, I wear a lot of denim via jeans and jean jackets. My story is pretty simple, yet complex. I had found a vintage old/new stock Chicago Bears Denim Jacket with some very detailed embroidery on it. However, the jacket was built with a cheaply made orange vinyl overlay on the collar. It was uncomfortable and unsightly. One day I just removed the overlay hoping to simply stitch a harvested collar from another jacket. Unfortunately, the job was harder than I expected. I contacted Arnold, and what I received was much more than customer service. What I received was a person who cared so deeply about his craft that he wanted to make sure that I would be ultimately getting exactly what I needed to save the vintage jacket as rebuilding collars are not simple (now I know). In short, Arnold did amazing work both finding harvested denim and rebuilding a collar that was even better than the original. He also inserted fabric in the collar that ensured it kept its shape and laid perfectly symmetrical with the jacket. Finally, Arnold showed me that customer service is not a lost art and ensuring customer trust is paramount. I highly recommend taking any of your denim to Arnold, you'll be glad you did........and you may even make a life long friend. Pictures speak a thousand words, so I'll leave some photos of the original jacket look, after I screwed it it up, and finally, Arnold's work! The pics are not in order, so open them all so you can see the work.

    King's Custom Tailoring & Alteration - What dress looks like on a model

    King's Custom Tailoring & Alteration

    (72 reviews)

    I brought four items in here to be altered. I picked them up two weeks later and when I got home…read morefound out that they didn't even touch one pair of my pants. I called on the phone and the gentleman was extremely rude and hung up on me. I went back in 15 minutes later and asked to be refunded for the pants that he did not touch. Instead, he argued with me. and I had to threaten to contact my credit card company before he refunded me. Very dishonest. practices. BTW, after reading a few of these other reviews, I concur 100% with some of the customer comments. He actually tried to deny that he even knew who I was even though I was in literally 15 minutes prior.

    I heard a lot of good things about this place and have never used a tailor but I decided to give it…read morea try. My mother and I gathered some clothes and we went in. I had a favorite pair of jeans that I only needed the waist taken in. Picked up the clothes 2 weeks later. When I put them on the next day, I realized that he also shortened them. He took 3 inches off the length. We never discussed shortening, he didn't pin them up at the cuff, there was no talk of hemming. So I went back the next day to show him how short they were compared to another pair that I have that are identical. He simply said, "Too late." I'm in shock and my jeans are ruined. He offered no help, no refund, no nothing?!! Clearly we won't go back. I guess they have enough business to not care.

    LA Story - Wedding dress alteration

    LA Story

    (48 reviews)

    10/10 would recommend this place!! Suzy was so nice. She made my wedding dress fit perfectly and…read morelook just how I wanted it to! She was also very fast, efficient, and kind. I have nothing bad to say about this place. Suzy is also, in my limited experience knowledge, very affordable!

    Unfortunately, I was really disappointed with my experience here, especially considering I paid…read more$600 for very minimal alterations. My wedding gown was custom made for my body and already fit extremely well. It is also a very simple gown with no lace, beading, or complicated detailing. The only alterations I needed were a hem and a single bustle. At my first appointment, Susie told me she would hem the dress and add the bustle. I specifically asked if I should bring the bridesmaid who would be helping me bustle the dress on my wedding day to my next fitting so she could learn how to do it. Susie told me yes, so my bridesmaid made the trip and came with me. When we arrived for that appointment, however, the bustle hadn't even been done. Only the hem was completed, so there was nothing for my bridesmaid to learn and she had essentially come with me for no reason. What made the appointment even more uncomfortable was a comment about my body. Susie noticed some bunching around the hip area of the dress and told me that this can happen when people gain weight, then asked if I had gained weight since my previous fitting- which had only been two weeks earlier. I told her no and that, if anything, I had lost weight. She then said maybe she simply hadn't noticed it before and started looking for previous photos to compare. Regardless of the intention behind the comment, the way it was brought up and communicated made me feel incredibly uncomfortable and self-conscious about my body right before my wedding. The slight bunching had never bothered me before and appeared to simply be part of how the dress sat on my body. The bustle wasn't done until my 3rd and final appointment. And unfortunately, after all of that, the single bustle broke during my wedding. For $600, I expected a much smoother experience and better workmanship for what were ultimately a hem and one bustle on a simple gown. Between the unnecessary appointment for my bridesmaid, the uncomfortable comments about my weight, having to come back a third time, and then having the bustle fail during the actual event, I personally would not return or recommend this experience to another bride.

    Alex the Tailor & Dry Cleaners

    Alex the Tailor & Dry Cleaners

    (42 reviews)

    $$

    Alex the Tailor - Thousand Oaks…read more I found Alex the Tailor completely by accident while looking for a dry cleaner near Whole Foods in Thousand Oaks--and that "accident" turned into a quiet win. I brought in work pants and shirts for tailoring and dry cleaning, and it was immediately clear: these people know exactly what they're doing. Precision, judgment, and an experienced eye you don't have to second-guess. My clothes came back fitting beautifully--clean, sharp, and handled with real care. For years, I drove all the way to Santa Clarita to see Alfred at Santa Clarita Valley Cleaners--an old-school professional, a master tailor, and genuinely good man. I loved him and trusted him completely. But life shifted, my commute changed, my car started acting up, and I planted myself closer to Thousand Oaks. I was honestly bummed thinking I'd lost "my guy." Finding Alex the Tailor has been a godsend. It's rare to find a place you can trust with your work clothes--especially when fit and presentation matter. Alex the Tailor delivers that same level of craftsmanship, discretion, and confidence. They see the garment, not just the hemline. I still miss Alfred. Great people leave an imprint. But I'm genuinely grateful to have found Alex the Tailor. This is now my go-to in Thousand Oaks, and I don't say that lightly. Reliable. Skilled. No guesswork. Highly recommend.

    HORRIBLE!!!! left me stranded two days before my wedding on a holiday weekend. on the phone, they…read moretold me to come in and they could help with my dress. i drove there right away and then was told "miscommunication" and they couldn't help with my dress. meanwhile all other cleaners are closed for the holiday weekend. DO NOT GO HERE!!! I wouldn't even trust them to fix my shoelace. would mark negative stars if it was an option but one will do

    Jessica's Custom Alterations - sewingalterations - Updated September 2026

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