This is my first time doing a review on a place, and i knew from the times i went they deserved 5…read morestars. I wanted to see the 1 star reviews to see why they would review that and i saw people saying the staff were rude, however that couldn't be farther from the truth! Each time i went they greeted me with hospitality and were genuinely so nice to me. They are one of the nicest people out here. One time I got a long sleeved tailored here they charged me a good price. i asked AI if what i was hopping for is possible (to lengthen the hem) and it said most likely not possible. But when i went here and asked them of course they could do it! these are experienced people knowing what they are doing, and if i ever need help with something this will be the only place ill go!

As soon as I walked in I felt like a doll playing dress up. I felt truly taken care of. My dress…read morefit like a glove once finished and the bustle was beautifully put together. Couldn't have been happier. Pleaaaaaase trust VIP with your special occasions. They're top notch and professional. Be back soon! En cuanto entré, me sentí como una muñeca jugando a disfrazarse. Me sentí verdaderamente cuidada. Mi vestido me quedó como un guante una vez terminado, y el recogido de la cola estaba confeccionado de forma exquisita. No podría haber quedado más feliz. Por favoooor, confíen en VIP para sus ocasiones especiales. Son de primera categoría y muy profesionales. ¡Volveré pronto!

The team at Jessica's Alterations are absolute miracle workers. Came in on a Wednesday afternoon…read moreneeding (very!) last-minute alterations on an evening gown for a black tie event that same weekend. The dress was a doozy with multiple layers and other variables, but Esther and Tina said they could make it happen. Sure enough, less than 48 hours later, I picked up the gown and it fit to perfection. I am so thankful for their willingness to help me out in a bind and, of course, for their exquisite craftmanship. Their skills are insane and I will be only going here from now on. Cannot recommend enough. Thank you, Esther and Tina!

Beautiful work, professional employees, amazing at what they do! This place isn't super cheap but…read moreworth every penny!! Go to Jessica's for all your alterations!!

He's very helpful and there is a quick turnaround. The quality is what I hoped for. I would…read morerecommend him.

I usually don't write reviews but I have to say that Arnold is by far one of best denim tailors I…read morehave ever seen. To preface, I wear a lot of denim via jeans and jean jackets. My story is pretty simple, yet complex. I had found a vintage old/new stock Chicago Bears Denim Jacket with some very detailed embroidery on it. However, the jacket was built with a cheaply made orange vinyl overlay on the collar. It was uncomfortable and unsightly. One day I just removed the overlay hoping to simply stitch a harvested collar from another jacket. Unfortunately, the job was harder than I expected. I contacted Arnold, and what I received was much more than customer service. What I received was a person who cared so deeply about his craft that he wanted to make sure that I would be ultimately getting exactly what I needed to save the vintage jacket as rebuilding collars are not simple (now I know). In short, Arnold did amazing work both finding harvested denim and rebuilding a collar that was even better than the original. He also inserted fabric in the collar that ensured it kept its shape and laid perfectly symmetrical with the jacket. Finally, Arnold showed me that customer service is not a lost art and ensuring customer trust is paramount. I highly recommend taking any of your denim to Arnold, you'll be glad you did........and you may even make a life long friend. Pictures speak a thousand words, so I'll leave some photos of the original jacket look, after I screwed it it up, and finally, Arnold's work! The pics are not in order, so open them all so you can see the work.

Love this place! My go to for many years. Stephanie us always easy to visit with and I enjoyed…read moredropping off and picking up my clothing.

Don't go!! I took my outfit for alterations and she did not have time for me. oh come back tomorrow…read moreor Saturday . I'm dealing with construction. Well I think if you're dealing with that and can't help a customer then close your shop!!!! Very unprofessional buisness...

I brought four items in here to be altered. I picked them up two weeks later and when I got home…read morefound out that they didn't even touch one pair of my pants. I called on the phone and the gentleman was extremely rude and hung up on me. I went back in 15 minutes later and asked to be refunded for the pants that he did not touch. Instead, he argued with me. and I had to threaten to contact my credit card company before he refunded me. Very dishonest. practices. BTW, after reading a few of these other reviews, I concur 100% with some of the customer comments. He actually tried to deny that he even knew who I was even though I was in literally 15 minutes prior.

I heard a lot of good things about this place and have never used a tailor but I decided to give it…read morea try. My mother and I gathered some clothes and we went in. I had a favorite pair of jeans that I only needed the waist taken in. Picked up the clothes 2 weeks later. When I put them on the next day, I realized that he also shortened them. He took 3 inches off the length. We never discussed shortening, he didn't pin them up at the cuff, there was no talk of hemming. So I went back the next day to show him how short they were compared to another pair that I have that are identical. He simply said, "Too late." I'm in shock and my jeans are ruined. He offered no help, no refund, no nothing?!! Clearly we won't go back. I guess they have enough business to not care.

The owners of Silver Oaks cleaners truly care about their customers. They dry cleaning is…read moreconsistent and their prices are fair. This is the go to place if you want to have consistent proper cleaning of all your garments and never worry about them losing something or shrinking your clothes. The service is always friendly, efficient, engaging in top-notch. If you're not 100% happy with your dry cleaners, you must try out this beautifully located in Westlake Village dry cleaners.

I looked for top ranked cleaners in the Westlake Village area and Silver Oaks was highly ranked. I…read morehad a gorgeous Rolling Stones Varsity jacket that was shipped with a few small dots, stains on the sleeves. The company had given me the option of keeping it with a full refund or returning it. The lady I met was very kind and said the marks were ink and would not come out. I appreciated her expertise and honesty. After consulting a few friends I was advised to keep the jacket with refund as the marks were barely noticeable and I could use the money. "You can't always get what you want...but you get what you need".

Talk about convenient!!!! I have never had such a stress…read morefree experience with a dry cleaner. I just went online, put in my info and they came to pick up and drop off my items! There is no charge for pick up and drop off. My laundry did get back a day later than originally quotes but I didn't need it urgently so it was fine. Fabulous business!!!

Fast, friendly service. We were staying at a nearby hotel, and they were able to accommodate same…read moreday laundry service.

My friend recommended to go here, telling me that the tailor is very fashion forward and modern…read more I brought in many garments and she been amazing. She made repairs to jeans, cardigans, and shirts. I had one piece that was falling apart and with consulting, it was made sturdy and better. She does a fantastic job with patching, it's seamless and looks like the fabric healed. She is very fair in pricing and very effective with timely return. Would totally return and recommend to all.

Laura is sweet and does amazing work! I came here on a recommendation from a friend. Laura had…read morehemmed/alternated her wedding dress and her bridesmaids' dresses. So, I decided to trust Laura with my gown for the Emmys. In 3 stages (3 visits), Laura took her time to get my dress just right for my 5-ft body and curves. I liked that she made sure I was comfortable with the proposed alterations before proceeding. Prices are extremely reasonable. Thank you, Laura.

Alex the Tailor - Thousand Oaks…read more I found Alex the Tailor completely by accident while looking for a dry cleaner near Whole Foods in Thousand Oaks--and that "accident" turned into a quiet win. I brought in work pants and shirts for tailoring and dry cleaning, and it was immediately clear: these people know exactly what they're doing. Precision, judgment, and an experienced eye you don't have to second-guess. My clothes came back fitting beautifully--clean, sharp, and handled with real care. For years, I drove all the way to Santa Clarita to see Alfred at Santa Clarita Valley Cleaners--an old-school professional, a master tailor, and genuinely good man. I loved him and trusted him completely. But life shifted, my commute changed, my car started acting up, and I planted myself closer to Thousand Oaks. I was honestly bummed thinking I'd lost "my guy." Finding Alex the Tailor has been a godsend. It's rare to find a place you can trust with your work clothes--especially when fit and presentation matter. Alex the Tailor delivers that same level of craftsmanship, discretion, and confidence. They see the garment, not just the hemline. I still miss Alfred. Great people leave an imprint. But I'm genuinely grateful to have found Alex the Tailor. This is now my go-to in Thousand Oaks, and I don't say that lightly. Reliable. Skilled. No guesswork. Highly recommend.

HORRIBLE!!!! left me stranded two days before my wedding on a holiday weekend. on the phone, they…read moretold me to come in and they could help with my dress. i drove there right away and then was told "miscommunication" and they couldn't help with my dress. meanwhile all other cleaners are closed for the holiday weekend. DO NOT GO HERE!!! I wouldn't even trust them to fix my shoelace. would mark negative stars if it was an option but one will do