Every year I take Groome for an international flight to Brazil , and although drivers are cordial…read moreand on time I am always dropped off on the other side of the airport with two large suitcases, 2back back and nowhere to find a cart. I always dread that part of my trip, there should be a more convenient place for drop off

My son booked a reservation to be driven to the mspl airport. He was told to be at the Duluth,…read moreMinnesota airport at 8:30 am. They never showed up. He couldn't get through and when he went on line, it said there was nothing available. How can they justify when it was booked. He had to find a friend to give him a ride. It was very inconvenient. Pretty bad customer service. I don't recommend this service. Try and find something else. Just got word that my son missed his flight because of this company not picking him up. He now has to get a hotel room. He is furious as am I. Horrible customer service. I tried calling them but got no response after waiting 20 minutes on the phone.

Don't be fooled by the exterior of this coach - the seats on this bus are closer together than any…read moreairline seats I've ever sat in. Even city busses have more room. I'm only 5'6" and sitting straight up I had exactly one inch of leg room. Not even enough room to cross my legs. The bus is stuffy and smells like a toilet. very disappointing.

Landline provided me a quote for a charter service to MSP airport, and I confirmed the quote, with…read morethe company telling me that they had held those dates for me. This was more than 4 months prior to the trip. However, now that I am a month away from my trip and called back with my flight times (not known previously due to my travel company policies, which Landline knew and never said this was an issue), they have told me that they are no longer able to provide this service for me. Furthermore, Connor with Landline Charters told me that he would follow up with other options for me after reaching out to partners in the area. However, I have yet to receive further contact from Landline. There is no recourse, and I am left without transportation for my trip with 10 students. I do NOT recommend Landline for these reasons. If you travel with Landline Charters, make sure you get a CONTRACT rather than a written confirmation - this will NOT be enough to secure your charter!

I took this taxi from the airport to my hotel after arriving on an evening flight. The driver was…read morefine, he didn't make much small talk but that's ok. He told me it would be a flat rate of $10 and I gave him a tip on top of that. I didn't take this taxi again as the next day I found another company and driver that was excellent. I also took this other company back to the airport and the fare was less than $8. So not sure why this company charges a flat rate of $10 when it costs less with the other company as I don't think it's standard to charge flat rates. The traffic going to and from the airport was about the same, light for the times I was travelling. When I'm back in Duluth next year, I'll use the other company over this one.

We have used Airport taxi on four occasions. They are totally Unsatisfactory…read more The first time they were ten minutes late for a pickup at our house. The second time they left the airport with another fare while we were waiting for our bags leaving us waiting for 25 minutes. The third time they were 30 minutes late for a pickup at our home. The fourth time they were 30 minutes late, with no answer after two calls regarding an ETA, causing us to have to drive to the airport to catch our plane and incur over $100 of airport parking fees. On all for occasions we had called at least a day before to make a reservation. We will never use them again.

I happen to think that this was one of the most comfortable and professional rides that I have…read moretaken when needing either a quick ride, or a longer trip out of town. I like that it's a family company with comfortable vehicles, not just an old taxi. Thank you again!

Terrifying nightmare. Police are searching for these passengers. I am their travel agent. Pre-Paid…read more$700 for airport round-trip. No car showed up for 2:00 PM pick up. The pricey job was never entered into the dispatch system. Phones are not answered. After leaving voicemails another car was sent so late, flight was nearly missed. For the return pick-up, again, no car arrived and no phones answered. After emailing, almost an hour late a story came out that the Owner- George- has brain damage and a compact car was sent to carry three passengers and the same seven bags which were originally transported. I guess they thought the suitcases would not be returning with the guests. Now the family us missing and the company won't answer the phone. The Police are involved and are also being ignored. This is terrifying and clearly one to avoid. Save your money. Save your life.

Got a party bus for my best friends bachelorette party and our driver Courtney was so accommodating…read moreand friendly! The party bus was clean and a perfect fit for our group! Would definitely recommend this company for any large parties you have!

I am writing to say thank you to my driver (Courtney). He was on time to pick me up from MSP…read moreAirport and went above and beyond when it comes to service. He stopped so that I could grab some food for the trip to Duluth; I loved leaving the driving in the capable hands of Courtney of Roadtrip Limo. The Limo was clean, with an awesome flat-screen TV and sound system. I give Roadtrip Limo 5 stars, but would give Courtney 10 stars for his customer service. I plan on using this company on my next trip to the northlands.

I needed to have a delivery for a birthday. The customer service I received as wonderful, and the…read moredelivery was made promptly. I would recommend this business for its great service. Thank you so very much!!!!!!!!!

0 out of 5 stars They never show up…read moreNever answer the phone Can never give accurate estimates of when they will arrive Unprofessional drivers that fight amongst themselves Horrible company that isn't worth your time or money - GO TO THE COMPETITION!

use caution when booking! we TOLD them when booking that we would likely cancel but wanted to book…read moreone month out to ensure we were covered on both ends of trip. they charged $25 in cancellation fees for each way after doing nothing but answer the phone, book -tell us we would pay premium rate ($190) for one leg as we were the only ones to book that day- and then answer our call back for cancellation. $50 to do notjing? hmmm...find an alternative

I scheduled a shuttle and had to cancel. I was told on my initial call that the cancellation fee…read morewas $25.00. I did not go to the website because I have used this company before, but it is now under new owner. When I went to cancel, I was told it would be $50.00. I explained to her on our initial conversation she told me $25, she said that's is if it before 48 hours. She told me the $25 was if cancelled 48 hours in advance and $50 if after 48 hours. She said it was on her website. It states the $50 on the website but not the $25. I am extremely disappointed.