Frontier is terrible and I wish I hadn't used this airline as my flight to and from Tampa in March…read more2025. But I did, and they better thank me for their two stars. My entire group of friends booked Frontier for our flight to Tampa so I reluctantly did too. I have a traumatic history with Frontier as they canceled my flight 4 years ago to Phoenix last minute and I missed a friend's Bachelorette party. Then they made me through heck to get my money back! They nickel and dime EVERYTHING and they give nothing out for free, not even an in-flight snack or soft drinks! You even have to pay for your CARRY-ON!! And you better not be an ounce over 40 pounds on your checked bag or you'll get charged a hefty oversized fee. Fortunately, my suitcase was less than 30 pounds but my friend had to stuff some stuff in my bag since hers was 1 pound over and they were going to charge her! As for the flight itself, we left late because they apparently miscounted the number of passengers on their books. I wasn't expecting in-flight entertainment but at least put in outlets to charge devices so we can watch our own entertainment! The take off was so bumpy and I got so queezy that I nearly cried. And some might be happy about this, but I was disappointed to see that the seats did not have the ability to lean back a bit. I am giving Frontier two stars instead of just one because I feel sorry for the staff as they seem worn out but still are kind. And I didn't die on my flight, so that's a plus!

website was difficult to follow, we couldn't get boarding passes and had to pay a $50 fee at…read moreticket counter. Flight out was cold. Coming home , we were in row behind the middle exit and flight attendant asked us if we knew what we had to do. treated us like children. No snacks for free, not even a cup of water on either trip. Attendants did not help in any way, but kept saying how much they valued all of us. Also, they never shut up, kept talking while some slept and I tried to read. Pilots are great , got us there and back safely. Attendants attended to very little. Also Frontier owes us $600 dollars from a trip in 2022. We've tried repeatedly to get the money when the plane was broken and we had to find our own way to our destination. We will never fly Frontier again if we have a choice.

here we go big airline delta got us waiting on plane for over an hour for issues this is totally…read moreUnacceptable what another horrible travel experience with a big airline should have passengers de board for comfort I'm going to have a effing panic Attack I promise so to just recap we spent three hours on the plane on the tarmac Delta airlines is the worst traveling experience of my life why is that the economy lines like frontier & spirit are always better than these so called big airlines I now will join delta with southwest as horrible airlines with horrible customer service and scratch them from ever being a customer ever again I wish there CEO could be held accountable

Love Delta airlines, upgraded to first class 2 times this trip in fact the only time I have ever…read moregotten upgraded was when I have flown Delta. Thank you for getting me to Asheville safe and home at the end of my trip!!

Early arrival at airport for early flight. Once onboard was informed the plane had issues that were…read morebeing addressed. Then was informed that the part needed replacement and would take two hours. Delay Delayed. At noon informed a secondary plane was coming from another state with arrival 3:30 at 3:36 was informed plane was in the air. Now there is another delay due to a storm. 12 hours at the airport. My birthday celebration is going from excitement to disappointment. Mother Nature is uncontrollable but everyone must be involved in making solutions to problems. There seems to be lack of communication and problem solving.

Spirit Airlines is an unmitigated disaster. Literally every single step along the process of…read moredealing with Spirit was terrible, and they stand as a shining example of what business looks like when someone strives for mediocrity. Their staff was so universally horrible that I feel like it couldnt even have been possible without a premeditated and concerted effort. It was as if they were a team of charades players seeking to act out the word "disinterested". Some of the futility of Spirit Airlines was out of their hands, and part of a larger bait and switch approach to doing business. But when you're charging me for a carry-on that is free on every other airline, or charging my wife and I at the last second $80 to sit together, can you at least ACT empathetic to our plight? Their nonchalance was utterly unbearable- as their company slowly pecked away at my children's college fund one hustle at a time. Do you know what your check-in lady's response was when I challenged the fact that she was charging me $80 for a carry-on? No? Neither do I...because her response was whispered to the apparent mouse burrowing in her front pocket, and I was left standing there bewildered- wondering what could have been if I had only chosen one of the real airlines.

It's a fine airport. Not sure why it has so many bad reviews…read more Train takes you to the airport and to downtown. Very convenient. Three terminals. Very easy to navigate. Smaller airport so it won't take long to get to where you need to go. TSA precheck was fine. Overall, no complaints about this airport

CLE is the primary and major airport in Ohio, and the upper midwest-region of the US, despite Ohio…read morehaving at least two other semi-major airports in the state, Cincinnati and the state capital of Columbus. Located between the Greater Cleveland metropolitan suburbs of Berea and Brooklyn Heights (in the outer suburb of Brookpark) and on the grounds of the new Cleveland Browns stadium, and about 8.7 miles directly southwest of downtown Cleveland, in the designated neighborhood of Hopkins (known as Riverside until 2015). Cleveland-Hopkins covers an area of 1,717 acres in Brookpark's Hopkins neighborhood, and has three "standard" (for the US) runways, though unlike San Diego, it has no EMAS arrestor system for aircraft. Hopkins and San Diego are actually about the same geographic size. One of NASA's ten designated field research sites, the Glenn Research Center, is on airport grounds but not airport property as NASA is a federal department paid by US taxes each year. I wasn't exaggerating when I mentioned that Cleveland-Hopkins has been at the forefront of pioneering innovations. CLE was the first airport with an air traffic control tower (ATC) and a two-level/split design separating arrivals from departures. Both of which are now ubiquitous at nearly every airport in the US, and most airports around the world today. In fact, it is now mandated by FAA regulations to have some type of true air traffic control tower. Cleveland-Hopkins was also the first airport in North America to be directly connected with a rail transit line, connected directly to the red line train of the Greater Cleveland Rapid Transit Authority (GCRTA) with a built-in train station beneath the airport-proper that connects to departures through a quick escalator or elevator ride. Cleveland-Hopkins was a hub for United Airlines from the post-World War II era until the mid-1980s. After United moved out, Continental Airlines moved in, making it the dominant carrier at the airport in the 1990s and 2000s. In 2010, United and Continental merged, keeping the United name and eliminating the Continental name, resulting in Cleveland becoming a United hub again. However, in 2014, United discontinued its hub, though it still has a flight attendant base, pilot base, and maintenance facilities at the airport and is its largest carrier by passenger count. When United stopped using CLE as a hub in 2014, they closed Concourse D (a separate satellite terminal connected to the main facility via underground walkway) but United kept paying rent on the lease to the satellite. Even in 2026, United is still the largest carrier at Cleveland-Hopkins despite the prevalence of Low-Cost Carriers who found a new home at CLE; with the shutdown of Spirit Airlines, United closed the metaphorical door on Low-Cost Carriers expanding or coming into Cleveland-Hopkins. Most LCCs have, for the most part, aside from Allegiant Air, Sun Country (until their merger with Allegiant is finalized though Allegiant likely is not moving out), and Southwest Airlines, pulled out of Cleveland-Hopkins to center their operations further south at Akron-Canton Regional Airport, which is more affordable for Low-Cost Carriers per gate rental. Some context for the "Hopkins" moniker; CLE airport was named after its founder, former city manager William R. Hopkins, which the city dedicated to him on Hopkins' 82nd birthday in 1951, 26 years after the airport itself was founded by Hopkins; Cleveland-Hopkins International Airport (CLE) turns 101 years old this month. Decent, but looking forward to the improvements.

Well - it's not their fault - but I ended up in the middle seat - YES - the DREADED MIDDLE SEAT!…read more Thankfully just a short leg from CLE TO ORD!!! I'm so glad I didn't drink anything before I got on this flight. I'm glad I didn't realize it until I had boarded - otherwise I woke have been temped to snag the $180 first class upgrade I had spied earlier in the day when I hurriedly took a peak when I checked in. Did I mention I hurriedly looked!?! Obviously I so hurried looked that I forgot to check my actual seat instead of the upgrade option!?!?!? wha!!!???? Thankfully the service was excellent and efficient and friendly boarding and the team on this flight were/are quite professional. Some poor girl at the front the "cabin class" bulkhead spilled a whole frothy iced coffee drink - and the flight attendant got on her hands and knees and cleaned that whole mess up while the poor girl stood there mortified! I would have cleaned it up myself if it had been me - but maybe they wouldn't let her? Regardless the flight attendant earned her keep before we ever took off for this leg! Thanks United for a great customer service experience even if the "big guy" got stuck in the middle!!!!

I will never fly United again. My package was supposed to have "extra leg room". Thinking that I…read morehad extra leg room, I took the window seat which I never do because I'm claustrophobic. This is the most cramped fkn seats that I have ever experienced in my 56 years! Your packages are a scam and just another way to screw the CUSTOMER!!! Fk you United, you're crooked GARBAGE!!!

**This review is for SWA in general.**…read more Honestly, tend to get upset when my wife plans our trips on Southwest Airlines -- only because it usually means we have an extra stop or two. Still, my experience on this airline has mostly been phenomenal. Except for one dude who recently asked my 80-something-year-old dad "Is it an emergency?" when he was going to the restroom on our decent, I have never experienced anything negative here. I believe that is a training issue, and I let the kid know on the way out that he needed to do better. (His response: "I'm just doing my job." My response: "There's an elderly man going to the bathroom and you want to know whether it is an emergency? Does the guy need to wet his pants? Further, are you saying that I can get up during a decent so long as I classify it as an 'emergency?'" At that point, a co-worker politely jumped in and said "He's doing his job, Sir." Shame on me for emphasizing a recent negative, when the majority of my travels have been extremely positive. This is a fine airline.

So far I've never had a delay, cancellation when flying Southwest. The B gate gets full but it…read moredoesn't feel cramped. They're celebrating their 54 years this week.

My girlfriend bought me a flight lesson with Bret for our anniversary and we loved it! Took off out…read moreof Santa Monica airport and spent an hour in the air over Malibu, Griffith park, and downtown. Bret was super knowledgeable and fun and made us feel safe the entire time. He even took a ton of photos and videos for us. I would recommend him to anyone and I can't wait to fly again!

We have a horrible problem with FlexJet planes out of Torrance Airport, causing unprecedented…read morenoise. Most recently FlexJet LXJ405 early on a weekend. They bhave not respoonded to complaints or inquiries.WHOEVER IS RESPONSIBLE AT FLEXJET for causing intentional noise over Redondo Beach, Torrance, and Palos Verdes residents needs to stop now! You are destroying our quality of life. Consider this FAIR WARNING!

Need to plan your honeymoon or next family vacation? Headed out of the country for a cruise or…read moreresort? Before you get ahead of yourself and try to do everything on your own online, call Phyllis. I didn't think that I needed a travel agent these days (I mean the internet and trip advisor were all I needed, right?), but I was totally wrong. My sister and I couldn't decide on a Caribbean location for our resort trip, so Phyllis sat with us and gave us her first hand experience of all the different islands and their strengths and weaknesses. This woman has been everywhere and her knowledge and experience is super helpful. She ended up booking us a great off season deal at a 5 star all inclusive in Jamaica. It was beautiful, relaxing, and the food was amazing and authentic. And when we were stuck in the Jamaican airport on the way home because our plane was grounded in Charlotte with technical difficulties, all of our fellow passengers had to stand in these horribly long lines in the sweltering heat (no a/c in the airport concourse) while with a call to Phyllis, she got us rebooked on a flight, first class, and in the meantime we whiles away the wait with our passes to the members only lounge in the airport she recommended we spring for. She really saved us. So of course we've gone back to her for our family trip to Aruba, and my sisters trip to Mexico. Really, you can't go wrong with Phyllis, and when things do unexpectedly go wrong on your trip, she is there for you.