Mockingbird location was very unhelpful but I came here and the lady was super helpful and took…read morecare of everything I needed with ease and without hesitation! Five stars!

This fedex location has helped me numerous times with spiral binding items and other office needs…read moreand they are super!

I LOVE this place! I've been coming here at least two years, and honestly, I cannot think of a…read more"bad" encounter. Every employee I've dealt with has been pleasant, efficient and accurate. They will make friendly small talk while remaining focused on the task at hand. I've never had a problem with package delivery, but I can imagine their customer service would be outstanding! I actually look forward to any opportunity to utilize their service! I highly recommend this specific UPS Store!

excellent service! I had a "fat head" made for my daughter's graduation turned out amazing! highly…read morerecommend store #6580 Thank you!!

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

They are always so nice and quick to get my things shipped. I'm usually in and out within minutes.read more

Ok Valentine's Day is around the corner and Uncle and Auntie need to get these gifts to the kids…read more I'm so happy The UPS Store is in the area, as I entered I was greeted with a hello, and received excellent customer service. The package that was shipped on Tuesday arrived at the location by Saturday. Great value and customer service.

The employee working was rude from beginning to end. He seemed frustrated the entire time. I've…read morebeen to many shipping places, but it was my first time there. I tried to give him the benefit of the doubt because I realize that his mood could be entirely unrelated-- But he was rude at every turn. And I think he charged me for the fastest shipping option without explaining other options or prices. I should have pressed more about the price, as it felt high. I don't know if he didn't like my appearance, if he was frustrated for another reason, or what. Either way, I will not be returning. There are plenty of other shipping places where people are cordial and prices are lower.

This postal service is staffed by incompetent persons. They make you wait in line an hour to…read moresimply notarize your signature on a document, and then do not understand how to notarize your signature, or what they are attesting to - which is only that you were the person who signed the document! Totally incompetent and ignorant of the law and their function!

Thank you Kathy with a K!!!! Omg! This woman deserves to run the whole place! What incredible…read morepatience and honesty...I'm so glad she was here today to care for my printing services! Needed labels and getting going wasn't going as planned and she had a solution for each time. Quality color print job, I was thinking it would be way more, great value for the price! Thanks - also no longer a 24 hour location after Covid

I have been to this locations several times. Phillip has always done a great job helping me…read more Most recently, I needed to scan a legal document that was 8 x 14 inches. My son also came along and wanted to laminate his "prized" drawings. When the laminating machine was not working, Phillip took care of us behind the counter. I always get great service here.

Make sure to print your UPS shipping labels ahead of time or they'll charge you a $1.62 for a…read moresingle black and white print (on way fancier paper than you need). 20lb basic paper would have done me fine, but where's the revenue in that.

I have been to this location multiple times, but never experienced good customer service. They gave…read moreme hassle every time on notary and when I had to ship something. When I used the tape gun to tape a box, the guy asked me who is going to pay for the tape. When I asked him to how much is to used the tape and tape gun, he pointed the new tape to purchase. I picked up the boxes and left the store to go to any other store. It not that I couldn't afford it, it's just the cold poor attitude towards customers service. Not being racist, but the Asian guys at the register needs to take Customer Service 101 course. I will never return to this store again. The other UPS store little south of this store has good service, I never experienced any issue there. Edited Review: the response by the store is not accurate. I brought 6 boxes in total and only two of them were open and I had 4 shipping labels. To give context to the review. These were window blinds that Home Depot provide the return label for inaccurate size. There were two blinds that were only 11" wide and when I received them they were bundled together and same with 23" blinds - others were larger and had independent labels. Home Depot shipped it that way and expected it return the same way. The guy never cared to actually walk around the counter to look, but started passing comments behind the counter which was not helpful. Even after I explained him the situation and how I received it and I am not sure what the UPS and Home Depot contract is and I am just here to ship the way as I received, the guys started questioning me. I am like, "I don't know." What do you expect? Call and negotiate the UPS and Home Depot corporate contract? This store does have very poor service and never been helpful. When I went to other UPS store they first greeted me, held the door so I can bring all the packages, helped me with the shipping/packages and when I spoke to them about what I experienced at this store they just laughed and told me they would never do and I am always welcome at their store. I understand that I should have brought the box taped (which I offered to pay, not for a full new tape roll), but I am talking about customer service and the manner it was dealt with. The guys had full opportunity to better explain and help me understand, but he chose to offer poor service and was very condescending - this is the choice he made. I have experienced this in the past and so did my family and community members. Like I mentioned before, the store needs customer service and verbal/non-verbal communication skills. It is fair to say that, my family and I won't be returning there. I have never experienced this at any FedEx, UPS, DHL or even USPS locations. World Class Service comment is a joke. Also, in the response it was mentioned that they print the label free, but the other review mentioned that he was charged for label printing. I don't write a lot of reviews, but this hit me as this happened on Veterans Day and when I picked up the boxes and left, it did cross my mind that there are people who sacrifice everything and then there are these people who cannot even be nice. I was there and you and you other coworker didn't help me in any way possible. Just made smart comments from behind the counter. If this considered world class service by you, then this store is hopeless. You are averaging 3 out of 5 stars. If you listen to customers and implement some change then maybe you will be on track to becoming better.

This is now my favorite place to mail packages to China. The last couple that help me was very…read morepolite. I received excellent customer service. Xiexie

GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!

From the office workers to the warehouse workers they are wonderful. Great customer service over…read morethe phone and the warehouse guys are so helpful!

Company contacted me twice to confirm delivery time for "white glove" delivery and installation of…read morebed with removal of old bed. They showed up 1 1/2 hours before start of delivery window. Fortunately someone was home. Then they refused to do anymore than leave mattress and frame in garage. Told them to take it back if they weren't going to install. Several calls to their boss, mattress shop and they agreed to bring upstairs. They had no tools and only one person. And they slashed the mattress when removing it from container. Excuses included they were running late, wife sleeping in truck, install and removal weren't included.