Pharmacy staff is rude. Tonight, they called to update me on insurance for a prescription. I called…read moreback and sat on hold for 46 mins. Once they got to closing time they simply picked the phone up and hung it up on me after sitting there for nearly an hour. So incredibly unprofessional and just flat out rude. 800 number doesn't deal with the type of prescription we need filled for my child so I have to hold whenever they give us the runaround and make it impossible to fill his prescription that he has to have to function in school. I am going to research new pharmacies after tonight because I am tired of the incredibly inconsiderate treatment to their patients. I am a nurse and I wouldn't dare hang up on a patient nor speak to them in the manner these folks do. Patients holding for so long when they can't speak to the 800 number is also just inexcusable. Covid is over, your staffing shortages have been reduced, find a new reason to be so awful!

I've held a grudge against Walgreen's ever since they stopped accepting military insurance for…read moreprescriptions. I favor CVS because they actually take my insurance. So, you ask yourself, why the heck would she say that and give them five stars?? Well, while it is a huge issue for me that I cannot fill prescriptions there with the coverage of my insurance, I ended up there the other night because CVS has decided, in their infinite wisdom, that this portion of Iowa does not need the ability to fill a prescription at 10 p.m. at night. My son, who was in the ER until his release at 10 p.m., would likely disagree. He really needed pain meds, and I had very few options to fill the script. I ended up at Walgreens, resolving that his physical health and well-being was more important than the cost-savings of waiting until morning to fill the prescription. They quoted me the price, and I told them I would deal... it wasn't enormous, and it was better than making him suffer until morning. The pharmacist was very nice. I couldn't fault her for the lame fact that they do not take military insurance. I waited, and they filled the script. When I went to pay, she told me she had found a discount (I honestly have no idea if this was a coupon lying around or the fact that I happened to have a shoppers' card, but either way...). I saved about half on the script and my son slept better that night with the pain meds I was able to get for him. If Walgreens starts taking my insurance again, I will likely not bother with CVS anymore. I much prefer being able to fill and emergency prescription and having a nice pharmacist available to talk to, even in the wee hours of the night. 24 hour pharmacy... what a novel concept!!

Horrible. Short any pharmacists quite often so they close. Prescriptions delayed from quoted date…read morewithout notification or not ready when you get there after being told it was ready, being told them they can have it ready in 15 minutes so you have to get back in the driveup lane for an additional 30-45 minutes. Drive up to window, wait patiently with person sitting at their computer, and then after waiting 10 minutes have someone walk up and pull a curtain down on the window in your face with no explanation. Get out, walk in to find it's closed on the inside also, and no it wasn't lunch break. Avoid!

I will never use this location again. I called, spoke to a female, was told if I could arrive by…read more1:30p.m. she would have my prescription ready. Drove from Port Byron. Arrived at 1:20p.m. Had to wait in line. Staff was slow, which made my turn right at 1:30p.m. A male slammed a 'Pharmacy Not On Duty' sign in my face and walked away, rude beyond measure. I understand they close for lunch from 1:30p.m. - 2:00p.m., but I was there before 1:30p.m. My time and fuel were wasted. I will call and have my prescription relocated to a reliable pharmacy.

For 3 weeks in a row, their ATM has been nonfunctioning. This ATM is set up as no fee for 2 if my…read morenetworks. The employees are always nonchalant and uncaring. They offer no help. I understand that they're not responsible for maintenance on the ATM, but after 3 weeks they cou6get on the husband talk to the ATM people.

Customer service isn't great. One lady who works register in the morning is rude and cosmetics…read morelady slinks around hovering over peoples shoulders like she has nothing else to do

I've used the Photo-Center several times. Now, for the third time out of several purchases, photos…read moreI ordered online were never received by the store. When I placed the order, however, the website will say that my order will be ready for pick up by a certain time and that I am to pay in-store. I went to the store, and was told that they never got the order. I was told that I could call to ensure that they received the order, but I figured an page saying that my order was placed, would be ready by a certain time, and a confirmation of my payment option would be enough-guess not. Although I prefer Walgreen's prints to Walmart's (Walmart's prints a tad darker), if their online ordering center isn't reliable, I won't be using them again.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-9pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

I love this Walgreens location: the staff are ALWAYS extremely friendly and courteous and the…read morecurbside pickup is Awesome! They are wonderful at getting the order ready fast and curbside pickup is a breeze; so appreciated with the current Covid spike. I always mention to my family that there is a night and day difference between picking up and Rx at this Walgreens vs our nearby CVS--I have never seen a CVS employee crack a smile! Walgreens must be doing something right cause their employees' demeanor are NOTICEABLY superior to that of CVS, for real. Anyway---Great store to have nearby and I am impressed with their staff! AA++

Absolutely garbage. They are way behind on filling prescriptions on a daily basis. Never call when…read morescripts are ready. I just waited 30mins in line after my script has been sent to them over 12 hours ago, just for them to say they don't have it in stock. They also on another instance refused to fill a medication while I was having an allergic reaction because they didn't get to it after 12 hours and were closing soon.

I am VERY appreciative of their services. My mom recently passed and I had a bunch of her old…read moremedications. I tried to turn them into Moline PD, they referred me to original pharmacy. Neither takes them back. Osco suggested Main At Locust. I called to confirm and they took all of them! I very much appreciate it. I certainly did not want all of them sitting around in my house.

This pharmacy is simply the best!! I had been using another pharmacy to get scripts filled. It was…read morea hassle there to say the least. Main at Locust was able to sync all of my scripts so refills are all the same day. They were able to to secure authorization to ore- package my meds into pillow pack strips that have each days meds together by the time of day to take them. Makes my life MUCH easier! Yay!! Huger thank you to all of the staff that worked with me today to get scripts transferred, synced, and definitely simplified my life!

The staff at this CVS is top notch. I came here after getting frustrated with the local Hy-Vee and…read moreWalgreen's. Boy am I glad I did! They really are second to none.

This company is in dire need of help. Speaking only of my dealings with the pharmacy. Nothing…read moreagainst the employees, they have all been nice and as helpful as their system allows. If you have a prescription that they don't have at their store you have to go to a different location. They won't have it sent to the nearest store, you must drive to the neighboring city or state. Now the new store has your prescription. If you want it refilled you have to call the first store ask them to call the second store to get your prescription back so you don't have to drive all over God's green acres to get a refill. Now if you have a few automatic refills they send you text reminders that your prescription is ready for pick up. They don't tell you which prescription or which location so you are forced to start calling before you drive everywhere. Now this leads to the dreaded canned piano music you are forced to listen to while you are on hold. What happened to customer service? I've always dealt with Walgreen's prior to my insurance changing and forcing me to CVS. If the Walgreen's pharmacy was out at their location, they contacted other locations and had it sent to the original location for pick up. I'm very dissatisfied with CVS. And no, this isn't just a one time occurrence. This has happened 3 times in the 10 months I've been using them.

The 5 stars is strictly for the manager named Jennifer. I'm from out of town and every time I've…read morebeen in she has been so kind. She seems like a very hard worker and goes above and beyond to make sure her customers are happy. HOWEVER, the pharmacy is an absolute one star, and that's generous. I only go to CVS and this location was by far the rudest and most unorganized. I was told my insurance didn't cover my medication, it does. She said she called the insurance company. I waited and she told me they didn't accept it. I ended up calling myself and I was told there was no attempt on their end to call. They were rude and the main pharmacist, blonde and snotty, defended her and was verrryyy condescending. If they weren't so unorganized, they'd probably be much nicer. Same issue once before, they didn't want to update the insurance card because that takes time. I ended up having to go in (after being in the drive thru) because they wouldn't take the time to enter the correct info. I will not go back to the pharmacy, only to the store and that's thanks to Jennifer.

Unfortunately the CVS Pharmacy has been 'usurped' in the last year:…read more 1.) Out of the blue they quit delivering - I was told they had become part of the 'Chicago district'! Are you kidding me!! Chicago is 3 hrs. away. 2.) They keep changing the generic manufacturers they use; so my pills look different & act different in my system. Pharmacist told me; 'eh, color doesn't make any difference' ! 3.) Yes; color DOES make a difference - the dyes & fillers used by different manufacturers makes a HUGE difference. I was also told this by my Dr. 4.) Bottom Line: CVS is a HUGE CHAIN that DOES NOT care about us local folk anymore. They have become part of cabal:/