We recently bought my engagement ring at Jewelry Design Center and are super impressed! The team is amazingly knowledgable and friendly, with a wide variety of beautiful, quality products in their well-designed facility. Owner Denver took a ton of time explaining diamonds & settings to us so that we were comfortable making decisions. There was such a great selection, including of JDC's own designs (which we went with) with endless options for customizations, as well as many vendors. I am super excited to buy my wedding band through JDC, and then other jewelry in the future! read more

Visited this place shortly before I deployed, so I have to start off by saying even 6 months ago I was impressed. What a knowledgeable, friendly, inviting atmosphere and staff. Fast forward 6 months later I return and stop in randomly on a Sunday to get the rings and some more jewelry cleaned/inspected... BIG S/O to Nathan for being so passionate about what he does and ensuring I take care of a ring so important to my wife and family, 100 percent recommend this place to any and EVERYONE that cares about their jewelry! Nathan my man, you did the wife and I a solid! Much appreciated! read more

Jewelry Design Center - Our wedding rings - Jewelry Near Me - Spokane, Washington

Came here to get my engagement ring cleaned before my wedding, and it turned out amazing! It was done within 10 minutes & everyone was so helpful. read more

Awful!! Been a customer for years, bought many jewelry pieces in the past. I had a ring designed with a solitaire diamond I provided, and two diamonds I bought from them, which was then appraised at a combined total of around $11,000. I came in recently to discuss selling the ring back, as I have never worn it, and was provided with an offer of $2,100. When I asked about the discrepancy of the value, after showing them the original paperwork with THEIR appraisal value, they informed me that was only for insurance purposes. Sounds like they're not only scamming the customers, but the insurance companies as well. I'll be holding on to that ring- seeing as they would probably turn around and sell it for what it is actually worth. read more

I love this company, we bought a ring for my daughter's 30th, we chose a band with emeralds which is her first son's birthstone. The service we superb and they were so patient. So three months later my daughter had a mishap and the ring required maintenance, I went in and the ring was fixed! No charge and it was so easy! This is the most amazing place for jewelry! Thank you to all the members of this business, we will be back! read more

Jewelry Design Center - Emerald white gold ring! - Jewelry Near Me - Spokane, Washington

Matt was the best, he listened and knew exactly what to show us. Could not be happier with our ring purchase. We highly recommend Matt as well. Prices were great. read more

Jewelry Design Center - Jewelry Near Me - Spokane, Washington

They have great service and they really know their stuff! I had several pieces of jewelry altered and they did a great job and came up with wonderful suggestions. read more

More like a butcher shop instead of a jewelry shop. Don't recommend getting any of your jewelry serviced here. Came in to sauter my ring to my band and they sautered it upside down and erased my engraving (wedding date) what a mistake! They realized the bad job done and redid it, only to shave off half of my engagement band and now it goes from thicker to thin and the sauter has ridges on it instead of being flush with the rings and smooth. Long story short, I got a refund and my once flawless ring is now perfectly imperfect thanks to them. Go any other place but here. Perhaps Claire's might have more experience with jewelry than them. Wish I never stepped foot in there because I have their mistakeS on my finger for the rest of my life :/ read more

Peter is a gem :). He was incredibly helpful and professional in providing a verbal appraisal of some of our family's estate jewelry. We felt like we got a master class on gems and precious metals. He was considerate and explained everything clearly. JDS is lucky to have him on staff. I also had to snag a new ring, because they have some beautiful pieces here. read more

If you want to buy gorgeous jewelry or simply have a piece you already own repaired, go see Nathan. He's a 10-year experienced goldsmith with the professionalism of a pro and the kindness you long for in a human. My experience was first class yet casual and warm. Visit just to enjoy looking at something lovely and to experience customer service the way it should be. This is 'the' jeweler you can trust for all the special pieces and occasions of your life. read more

I've been working with Conner; he's been incredibly patient, informative, and responsive (email and phone). Just a few minutes ago I received the finished product. It's amazing! Doing this all remote has been a bit of a challenge for all involved, but I wanted to work with the best and I feel it was all worth it. I can absolutely recommend JDC and especially Conner for helping me reach this major milestone in my life. read more

Jewelry Design Center - Custom engagement ring. - Jewelry Near Me - Spokane, Washington

Best customer service in the biz! Nathan did a fantastic with an inspection & cleaning our wedding rings! We will be back!

Got helped out by Matt today to service my wedding set from another jeweler that was purchased before we moved to the area, and he was lovely to work with. Personable, informative, and unrushed, he listened very well and definitely established the type of care I was seeking in up-keeping my most prized pieces of jewelry. Will definitely be back in the future for this piece and others. read more

They made us the perfect ring and she said yes! Always so friendly and helpful here. I would recommend it to anyone!

My new 25th wedding band. My hubby & I had my old band redesigned, same stones just new look. I love it!! Jewelry Design center did an amazing job. Conner drew a design with pencil & paper, then they do a 3D image in wax (try it on) along with computer images of what it will look like. the final product turned out better then I would ever imagine. I can't say enough positive things about our experience with JDC. read more

Jewelry Design Center - Jewelry Near Me - Spokane, Washington

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Max is wonderful to work with, and they undoubtedly have beautiful pieces, however their customer service has gone downhill. In the past 8 months I have been in twice to have my ring cleaned and have been "pretty-womaned" both times. Lots of "Did you buy it here? Where is your paperwork?" when that has never been an issue before because they can easily look up my name on the account. Also, they have screwed up my husband's ring so many times that we are on ring attempt number 5 (we got married 8 months ago). We have been waiting for over a week to have this one engraved to match his first ring that we were married with, and called to see when it would be ready. The woman that answered said it would probably be ready next week--Monday, maybe Wednesday and that she had no information on it because there were "no notes, sorry". We just wanted to know what was taking so long because we know they can engrave it and have it ready VERY quickly. Last time they messed up the engraving, they fixed it on a new ring in less than two hours. We will shop elsewhere for future and anniversary purchases! read more

This is the best jewelry store in Spokane. In fact, you would expect to see a top of the line jewelry store like this in New York. They recently resized my new wedding diamond ring set. The diamonds on that ring were wrapped around both bands. I needed to go almost 3 sizes down (original size 8.5 down to 5.75), which is extremely hard to do. I was told by multiple jewelers that it's impossible to make this ring round due to the diamonds around the shank of the rings. For it to be perfectly round, you would have to buy this ring in the size you need. I am so glad I found Jewelry Design Center. At time of drop off, Jewelry Design Center also said that my ring would be oval. To my surprise, upon pick up, I was shocked to see that my ring was perfectly ROUND. Their craftsmanship is so impressive! They went above and beyond what I expected. I can now comfortably wear my ring everyday for the rest of my life. Their work also increased the value of the ring because it is now a common size ring. I can now feel at ease knowing that I can pass it down to my kids when I'm ready and it will be easier to re-size the ring in the future. They give you a year warranty on their work. I felt very safe leaving my ring there. They have 7 professional smiths. You can see them working on jewelry in the back of the store on camera. It is all transparent and you can feel safe leaving your jewelry there. The staff is also top of the line. They are professional and caring. I felt they listened to me and went out of their way to help me. Their prices are very good. In fact, the price was better than what I was quoted by other places. I feel this is my personal jewelry store and I will NEVER go anywhere else. I highly recommend Jewelry Design Center. We are very fortunate to have a place like this in Spokane. I am forever grateful!!! read more

Jewelry Design Center - Stunning! Thank you!!! - Jewelry Near Me - Spokane, Washington

Excellent service, great atmosphere, not pushy at all. It's so fun to see the newly engaged couples coming in to look for their wedding and engagement bands. Or the families shopping for each other. We have been coming to JDC for nearly 18 years. They do excellent repairs of even antique jewelry and are meticulous in their quality and everything they do. We had a ring custom made here in 2005 and recently upgraded the diamond. Their selection of loose diamonds is decent and staff will work with you to find just the right one. Anita helped us and was very professional, yet fun and accommodating. They insured that I would receive it in a few days by mail, which sounds scary, but was handled very well. She then checked daily to see that it arrived and called me to say it was waiting for me at the Post Office. Later I got a card in the mail thanking me. That's real customer service. Do not go to big jewelry stores that don't make you feel welcome, come to JDC where they certainly treat you as one of the family. read more

Jewelry Design Center despite their reputation are nothing more than thefts !! On the 18th I brought in my wife's rose gold amethyst and Diamond ring for repair it had a loose stone . At that time I picked up her 3 stone silver tanzanite ring. The repairs were to be completed on the 24th . When I went in on the 24th to pick up my wife's ring that had switched it. They attempted to give me a silver 5 stone tanzanite ring. When I asked for the right ring I was called a liar . They claim to have a time stamped photo of the ring . The photos is of the 3 stone tanzanite ring . They are refusing to find my wife ring . The first ring I bought her almost 20 years ago . Denver who claims to be the owner knows his employee Patrick made a mistake but has chosen to cover for him read more

Spokane's best jewelry store!! Great people. They are very honest and will take care of you. Brian, Denver, and Doug are super to deal with! read more

Absolutely LOVE this business. My fiancé had my engagement ring created here and I just recently had two beautiful wedding bands designed using diamonds from my parents wedding bands. Not only are they absolutely gorgeous they were done within a week. If you go in ask for Conner, he knows what he's doing and is so awesome. This is 100% the only place I'll go for my sparkley needs. read more

Jewelry Design Center - Forever obsessed with my beautiful rings. Wedding bands were created using diamonds from my parents weddings bands. So in love. - Jewelry Near Me - Spokane, Washington

Amazing stuff and great service I recommended to visit this center for everyone prepare his wedding

Had a great experience here picking out a wedding band for my fiancé. We liked a Tacori design but didn't want to spend that much and the gentleman showed us a ring they make completely in house that was the same style and below our budget. It should be ready in a few days and I can't wait to see it. Update! The ring is perfect! Denver helped us the entire way through. The quality of service and products is superb. Resizing is free for the first year and refinishing is covered for the life of the ring. I just couldn't be happier. read more

Well you can't go wrong with Elizabeth. Today I purchased my first item from them. It couldn't have been more smooth and effortless. Highly recommend going in and seeing for yourself. If you want quality products at a great value for your money look no further. Im confident that the rest of the staff is wonderful but if you get the chance ask for Elizabeth. You won't be disappointed. read more

We took our wedding rings in for repair. My 56 year old ring just needed the florentine redone. It came back looking better than I remember it when we bought it. Patty Cassels rings needed some new prongs and they redid the florentine on hers also. We were amazed at how well these folks did. Everything we experienced from the time we dropped them off until we picked them up was excellent. We felt that they were honest and fair. We will return. read more

My husband purchased my engagement ring from JDC and ever since we have been customers for life. We can always go in for a complimentary cleaning and they always want to make sure our jewelry is in tip top shape. We have purchased multiple items from JDC and I would never go anywhere else, they keep all of their servicing in-house so they never have to send your piece of jewelry away for months to fix and they do a lot of custom work in house. They recently did my grandmothers piece of Jade that she got from my grandfather and turned it into a beautiful ring for her.They are a great local company to support! read more

Took in an older ring to have reset to wear to wedding..when I went to pick up, not only was the ring 3 sizes too small..despite clearly stated on instructions the coerce size.. it was also made out of the wrong gold, after much deliberation of what would best match my very old 18k gold band. I was flabbergasted never did I expect such shoddy effort here. Never again! read more

Friendly staff, willingness to help, and quality service. I wanted to resize some of my grandmother's rings after she passed away last month. Long story short, they couldn't be resized but they helped with some RingGuards. Which allows me to still wear them. They shined a bracelet she gave me too. Manager came over at one point and offered assistance. read more

I had a solid gold chain that needed the clasp replaced. I went to pick up my neckless and it had been switched with a chain that was gold plated. They are dishonest. Anyone who has used this jeweler for repairs you need to check your stones & the quality of your metal to make certain you have your originals. read more

Went in there with my wife to get some information on her Rolex. We were treated with great suspicion. They said they had to make sure it wasn't stolen and told us several reasons that it might be confiscated if it was sent into Rolex. I would never darken their door again. We went to one of their competitors and purchased two expensive watches. read more

My husband purchased my engagement/wedding ring with Jewelry Design Center. We had such a great experience in selecting our setting and the center stone. Denver made sure I was educated on what I was looking at and choosing. The prices were more than fair, the quality is exceptional, and the service has been GREAT!! During my first year of having my ring, I went in at least once a month to have the stones checked and was always assisted in the most professional manner and encouraged to keep coming in if I had concerns or just wanted my ring cleaned. We will be going back to get the band that goes with my set. We love The Jewelry Design Center and have referred many people to them who have also been satisfied. I will NOT go anywhere else. Thanks, Dena and Bobby Scales. read more

I've been coming to Jewelry Design Center for years since we bought my wedding ring. I'm amazed at the excellent customer service every time I walk in. Everyone is super friendly and eager to help. read more

Excellent customer service! Nice pricing on fitting watches and batteries and done in a timely manner they have tvs so you can watch it being done. Everyone is very friendly and professional what a great place too bad its so far from me! read more

One of the best Jewelers in Spokane. Love them!

Every time I enter the store I am treated like a valued customer. The staff is friendly, professional and caring. I love the jewelry and wish I could afford to shop there more often! read more

I have been to JDC several times for repair work and they always do a great job. I have also taken in broken items and exchanged the gold for store credit and I felt I was given a great deal. The staff were knowledgeable and friendly. I was always greeted promptly when entering the store. I also think that it is great that they have jewelry in a wide variety of price ranges. read more

Ladies and Gents, if you are searching for a group of people who will work with and for you to find exactly what you want, look no further. JDC has an absolutely amazing selection of jewelry, and the staff are exceedingly helpful. I purchased both my fianceé's engagement ring and wedding band from JDC. Not only did they help me find what I needed, but in both cases I was under a tight deadline and they went above and very far beyond what is required of them to get me both when I needed them. I cannot say enough about JDC - they are simply spectacular. read more

Exceptional customer service. I come in from out of town and they take care of my needs is a few hours. Best customer service I've seen in a long time. read more

Bought an engagement ring from them a few months back and when I went to sell it back they offered me less than a quarter of what I bought it for from them. Massive markups and a huge rip off. I would recommend buying online over this store any day. read more

I've been coming here for ten years. The service is always excellent and the employees are very attentive. My jewelry is gorgeous, and they are always happy to clean and dip it, and make sure there hasn't been damage to the settings between visits. read more