I brought a ring to have it resized at least one size larger. Chris asked me to put it on my…read morefinger to see how it fit. I could not get it over my enlarged knuckle. Chris then turned my ring sideways and to my surprise it slide over my knuckle and fit fine. He saved me a gold repair fee! That's some customer service. I think he noticed the ring was not perfectly round. Carol Abbate The Villages

Being a 75 year old female, I've had other dealers take advantage and tell me they have too much…read moreinventory and offer half price but coast to coast gave me MORE than a fair price every time I go there. So friendly and helpful. I know I can trust them every time. They are #1 in my eyes!! I take ALL my coins from my coin collection to Coast to Coast.

I am sharing my experience with Arden's Jewelers so others can make informed decisions when making…read morehigh-value purchases. In late 2024, my boyfriend and I purchased several pieces, including a diamond ring of significant value from Arden's that was represented as approximately 2.66 carats, SI1 clarity, and H color. The ring was accompanied by an appraisal prepared by a GIA-trained gemologist. Given the magnitude of the purchase, I later submitted the ring directly the to the official GIA offices in NYC for independent grading. The official GIA report identified the center stone as I1 clarity and J color--materially different from what was represented at the time of sale. To preserve integrity, I retained the stone in its sealed GIA packaging with full chain-of-custody documentation. I approached Arden's and requested that the sealed package be opened in their presence so the findings could be reviewed together. The owner refused to review the GIA report, declined to examine the sealed package, and would not engage in any discussion. The interaction was dismissive and defensive, and I was told he would not speak with me further on the matter. Given the substantial discrepancy in grading, the significant financial value involved, and the refusal to review independent documentation, I have been left with no reasonable path toward resolution. This matter now requires formal action, including filing complaints with appropriate regulatory and consumer protection authorities and pursuing legal remedies for material misrepresentation. I gave Arden's Jewelers a clear opportunity to review independently verified, sealed GIA evidence and address this professionally and confidentially. That opportunity was declined.

They lie about quality to the elderly. Jacob is a scammer. Gets very angry when presented with gia…read moreresults that contradict what they advertise. Go anywhere else dont get scammed by them.

Dog yanked leash so hard it bent my wedding band so here I am. I dropped off my rings for an…read moreestimate. They were very forthcoming about repairs. I trust them.

Welcoming staff. They did a great job on my repair and I've loved every piece of jewelry I've…read morepurchased here.

This jeweler is fantastic. I have been here several times and the service is always impeccable…read more As soon as you walk in the door you are greeted by an employee. They are usually able to assist you right away, but if you have to wait it is never longer than a few minutes. As for the staff, they are always professional and friendly. Whether you are there to purchase new jewelry or repair jewelry, they strive to give you great service in a timely manner. I highly recommend them.

I rec'd excellent service in 2024. On 7/8/26, it was a whole different vibe. My husband usually…read moretakes the links out of my bracelet watch bands, but he was not able to do this particular watch. So, I took it to this place, remembering the excellent service from before. I was charged $20 to have 2 links removed. $20 !!! That's ridiculous! American Greed is alive. It's also shameful.

Glenn is a True Craftsman! A Bright Light in his Trade!…read moreI went in to replace the battery in my Invicta watch and came out with Quality Work and some new knowledge to boot! Thanks Glenn!

Great service very helpful and thoughtful I brought in a handmade necklace that needed a new clasp…read moreand they fixed it in 10 minutes at no charge Artis and Glenn are terrific!

Although I had seen the glittering billboard for luxury diamond when driving north on hey 441 just…read morenorth The Villages for several years, I hadn't realized they were located in the small shopping at that sign and that they were more than just diamond sellers. A prong on my engagement ring was bent and I brought my ring to them to see if they could fix it. They quickly straightened the prong and gave my ring a good look over and cleaning and said all looked good and I still had some time before needing a new head. Fast forward 2 years and a prong was bent. With it being a major anniversary year for us, decided since it was time for a new head, why not add to the original ring with some side stones. Kate at Luxury Diamonds helped in the selection of matched stones and the ring was improved on. When we went to pick it up, spouse and I felt the original band was too delicate a look with the new setting and decided to have a new band. Throughout the whole process the staff at Luxury Diamonds (Kate, Blake, and bench jeweler Jay) treated us with kindness and respect and we felt like friends or family, not just a number on a special order. While I don't wear much in the way of jewelry, I will happily send any and all their way.

This is a husband and wife team that is branching out on their own after running a extremely…read moresuccessful family business for many years. They have been providing us as well as others with the top quality designs, rare and beautiful pieces at fair and honest prices. We are looking foreword to this newest endeavor as well as the newest quality of jewelry,diamonds, fine metals and gems. The wife and I would like to welcome them to there newest location in Summerfield FL. We love what you have done in the past years and look forward to the years to come will see you soon. We stop by from time to time to check out all the shiny jewelry as well as the fine necklaces. Everything from the floors on up is a sparkling site to behold. Well worth the time to stop and view.

This is probably the first time I was ever in a pawn shop. Before I got to the counter, I was told…read more"no guns". The guy took my license and looked over a couple watches I had: a Seiko and a Movado. He offered me $40. I don't know if that's the going price but it's less than 10% of what they cost new. The guy wasn't pleasant, he wasn't unpleasant. The store seemed a little bare unless you wanted a tv but there were plenty of customers. I hope I never need to go back.

They have nice people in there. When you go in ask for Nichole. She's very sweet and funny. She…read moreunderstands that everyone needs a loan.

Went in to sell some old jewelry. Very thorough looking at each piece and gave me a very good…read moreprice. Highly recommend!

Over to years I have built a relationship with these guys a trust I always go in and get my stuff…read moreback I've only sold one or two items and I tell them that up front everything I go and pawn at their shop I get back the time they're courteous they're cool they let me talk and yes I can talk a lot morning just asking they have got my loyalty I will not go anywhere else I've been going there better part of a decade or more maybe I don't know probably a little bit less but I'll give them five stars we're reading of 10 and an infinite two thumbs up I don't know how to get any better but just imagine my rating of them is as high as it'll go in every way State Bank form they got my my loyalty and if I can rate them any higher I would I've always been good to me