I brought a ring to have it resized at least one size larger. Chris asked me to put it on my…read morefinger to see how it fit. I could not get it over my enlarged knuckle. Chris then turned my ring sideways and to my surprise it slide over my knuckle and fit fine. He saved me a gold repair fee! That's some customer service. I think he noticed the ring was not perfectly round. Carol Abbate The Villages

Being a 75 year old female, I've had other dealers take advantage and tell me they have too much…read moreinventory and offer half price but coast to coast gave me MORE than a fair price every time I go there. So friendly and helpful. I know I can trust them every time. They are #1 in my eyes!! I take ALL my coins from my coin collection to Coast to Coast.

Glenn Hart revoved 2 rings from my hands. Did a great job. I was sure they were cutting off my…read morecirulation on thos fingers so was very happy to have them removed so easily. Vi Moon

Took my Rolex in for refurbishing. Quoted $750 and 4 weeks in May 2023…read more Finally got it back today November 10! Jeweler quit or was fired and they sent it to Rolex to but together and finish the job. Again quoted 4 weeks and took 8. Call numerous times and was told the owner would get status and let me know but he never cared enough to call. Planned on doing my wife's next but I will never do business with this company again.

My dad is 90 and needed a few links removed from a watch band. These fine folks wrestled with the…read moreband (the gentleman admitted this is a difficult band to change) foe about 10 minutes and then told me I didn't owe him a dime. They have a lovely selection of unique jewelry and it was a zero pressure environment. If you need any jewelry or watch services or want to shop and support a local business, I highly recommend you give Valentinos a look. Thank you!

A wonderful jewelry store with an excellent jeweler (Edwin) wo can make anything for you, and does…read moreit beautifully. Helpful stuff, good prices, excellent service and good location. I had a difficult time to find a late Xmas wish of my grandson (a trident). Edwin made it for me within in a few days and it is truly beautiful. It sure will be a treasured gift! Highly recommend for any piece of jewel or watches this store!

I am sharing my experience with Arden's Jewelers so others can make informed decisions when making…read morehigh-value purchases. In late 2024, my boyfriend and I purchased several pieces, including a diamond ring of significant value from Arden's that was represented as approximately 2.66 carats, SI1 clarity, and H color. The ring was accompanied by an appraisal prepared by a GIA-trained gemologist. Given the magnitude of the purchase, I later submitted the ring directly the to the official GIA offices in NYC for independent grading. The official GIA report identified the center stone as I1 clarity and J color--materially different from what was represented at the time of sale. To preserve integrity, I retained the stone in its sealed GIA packaging with full chain-of-custody documentation. I approached Arden's and requested that the sealed package be opened in their presence so the findings could be reviewed together. The owner refused to review the GIA report, declined to examine the sealed package, and would not engage in any discussion. The interaction was dismissive and defensive, and I was told he would not speak with me further on the matter. Given the substantial discrepancy in grading, the significant financial value involved, and the refusal to review independent documentation, I have been left with no reasonable path toward resolution. This matter now requires formal action, including filing complaints with appropriate regulatory and consumer protection authorities and pursuing legal remedies for material misrepresentation. I gave Arden's Jewelers a clear opportunity to review independently verified, sealed GIA evidence and address this professionally and confidentially. That opportunity was declined.

They lie about quality to the elderly. Jacob is a scammer. Gets very angry when presented with gia…read moreresults that contradict what they advertise. Go anywhere else dont get scammed by them.

Incredible experience!!! Jonathan and his assistant moved my 1859 square Victorian Steinway. Given…read morehis skill set, the piano was safely moved in record time and, most importantly, without a scratch! Jonathan loves pianos and was familiar with its history. And, he is an accomplished pianist. I found him to be personable and professional. Jonathan has earned my trust and I give him the highest of recommendation!!!!

Jonathan and Jamie were just fantastic! They picked up a baby grand for us, brought to our home,…read moreand took our old piano. They were professional, friendly, intelligent, and our dog loved them too. And John played Piano Man after piano set up! I enjoyed chatting and laughing with them while they worked. Jon will be back after first of year to tune our piano. The family where the baby grand was picked up had a wonderful time with them as well. Can't say enough! Would definitely choose them again!

I am new to the area and was looking for a reputable jeweler to help me identify pieces I inherited…read moreand to give me an estimate for insurance. Frank Jr. helped me and was awesome he identified what would need insurance appraisals on and what did not. ( I had a lot of pieces) but they took the time with me. Very professional, personal and honest. His father Frank was also there and was of this same character. I still need to go back for an appointment for insurance appraisals which I am working into my schedule. I would recommend them to anyone who ask for a jewelry store. Very please!!! Very nice honest family and have been in area for a long time. Dawn B

Frank and Terry, the previous owners were crooks. Over 20 years ago when my young wife and I put a…read moredeposit on two wedding rings. We had difficulty getting a loan which we thought would be easy. When we went back to Frank and Terry and explained what had happened and asked for our deposit back they refused and kept it! Saying store policy. I never forgot how nasty they got. We could have used that money.

Although I had seen the glittering billboard for luxury diamond when driving north on hey 441 just…read morenorth The Villages for several years, I hadn't realized they were located in the small shopping at that sign and that they were more than just diamond sellers. A prong on my engagement ring was bent and I brought my ring to them to see if they could fix it. They quickly straightened the prong and gave my ring a good look over and cleaning and said all looked good and I still had some time before needing a new head. Fast forward 2 years and a prong was bent. With it being a major anniversary year for us, decided since it was time for a new head, why not add to the original ring with some side stones. Kate at Luxury Diamonds helped in the selection of matched stones and the ring was improved on. When we went to pick it up, spouse and I felt the original band was too delicate a look with the new setting and decided to have a new band. Throughout the whole process the staff at Luxury Diamonds (Kate, Blake, and bench jeweler Jay) treated us with kindness and respect and we felt like friends or family, not just a number on a special order. While I don't wear much in the way of jewelry, I will happily send any and all their way.

This is a husband and wife team that is branching out on their own after running a extremely…read moresuccessful family business for many years. They have been providing us as well as others with the top quality designs, rare and beautiful pieces at fair and honest prices. We are looking foreword to this newest endeavor as well as the newest quality of jewelry,diamonds, fine metals and gems. The wife and I would like to welcome them to there newest location in Summerfield FL. We love what you have done in the past years and look forward to the years to come will see you soon. We stop by from time to time to check out all the shiny jewelry as well as the fine necklaces. Everything from the floors on up is a sparkling site to behold. Well worth the time to stop and view.

They were very gentle with my mom's custom made hanging coo coo clock. They took extra time and…read morecare. It's the second time in 13 years they've gone above and beyond.

They do an awesome job of repairing old clocks. Friendly and helpful. Thanks to great friendly…read morepeople