I rec'd excellent service in 2024. On 7/8/26, it was a whole different vibe. My husband usually…read moretakes the links out of my bracelet watch bands, but he was not able to do this particular watch. So, I took it to this place, remembering the excellent service from before. I was charged $20 to have 2 links removed. $20 !!! That's ridiculous! American Greed is alive. It's also shameful.

Everything went smoothly. There are not too many stand alone jewelers around any more, there is…read morenone on Main St. in Leesburg and certainly not in God forsaken "downtown Wildwood". I did not want to go to a mall type jeweler, and Mrs Robert was not happy with how it went with one in one of the Bubble town squares.

Although I had seen the glittering billboard for luxury diamond when driving north on hey 441 just…read morenorth The Villages for several years, I hadn't realized they were located in the small shopping at that sign and that they were more than just diamond sellers. A prong on my engagement ring was bent and I brought my ring to them to see if they could fix it. They quickly straightened the prong and gave my ring a good look over and cleaning and said all looked good and I still had some time before needing a new head. Fast forward 2 years and a prong was bent. With it being a major anniversary year for us, decided since it was time for a new head, why not add to the original ring with some side stones. Kate at Luxury Diamonds helped in the selection of matched stones and the ring was improved on. When we went to pick it up, spouse and I felt the original band was too delicate a look with the new setting and decided to have a new band. Throughout the whole process the staff at Luxury Diamonds (Kate, Blake, and bench jeweler Jay) treated us with kindness and respect and we felt like friends or family, not just a number on a special order. While I don't wear much in the way of jewelry, I will happily send any and all their way.

This is a husband and wife team that is branching out on their own after running a extremely…read moresuccessful family business for many years. They have been providing us as well as others with the top quality designs, rare and beautiful pieces at fair and honest prices. We are looking foreword to this newest endeavor as well as the newest quality of jewelry,diamonds, fine metals and gems. The wife and I would like to welcome them to there newest location in Summerfield FL. We love what you have done in the past years and look forward to the years to come will see you soon. We stop by from time to time to check out all the shiny jewelry as well as the fine necklaces. Everything from the floors on up is a sparkling site to behold. Well worth the time to stop and view.

I am sharing my experience with Arden's Jewelers so others can make informed decisions when making…read morehigh-value purchases. In late 2024, my boyfriend and I purchased several pieces, including a diamond ring of significant value from Arden's that was represented as approximately 2.66 carats, SI1 clarity, and H color. The ring was accompanied by an appraisal prepared by a GIA-trained gemologist. Given the magnitude of the purchase, I later submitted the ring directly the to the official GIA offices in NYC for independent grading. The official GIA report identified the center stone as I1 clarity and J color--materially different from what was represented at the time of sale. To preserve integrity, I retained the stone in its sealed GIA packaging with full chain-of-custody documentation. I approached Arden's and requested that the sealed package be opened in their presence so the findings could be reviewed together. The owner refused to review the GIA report, declined to examine the sealed package, and would not engage in any discussion. The interaction was dismissive and defensive, and I was told he would not speak with me further on the matter. Given the substantial discrepancy in grading, the significant financial value involved, and the refusal to review independent documentation, I have been left with no reasonable path toward resolution. This matter now requires formal action, including filing complaints with appropriate regulatory and consumer protection authorities and pursuing legal remedies for material misrepresentation. I gave Arden's Jewelers a clear opportunity to review independently verified, sealed GIA evidence and address this professionally and confidentially. That opportunity was declined.

They lie about quality to the elderly. Jacob is a scammer. Gets very angry when presented with gia…read moreresults that contradict what they advertise. Go anywhere else dont get scammed by them.

I brought a ring to have it resized at least one size larger. Chris asked me to put it on my…read morefinger to see how it fit. I could not get it over my enlarged knuckle. Chris then turned my ring sideways and to my surprise it slide over my knuckle and fit fine. He saved me a gold repair fee! That's some customer service. I think he noticed the ring was not perfectly round. Carol Abbate The Villages

Being a 75 year old female, I've had other dealers take advantage and tell me they have too much…read moreinventory and offer half price but coast to coast gave me MORE than a fair price every time I go there. So friendly and helpful. I know I can trust them every time. They are #1 in my eyes!! I take ALL my coins from my coin collection to Coast to Coast.

They are very knowledgeable in answering questions regarding options between silver coins, rounds…read moreand bars... They only sell to adults, and, have to press a button to enter the store, as well as to exit. It is a very safe place to do your shopping!

Very nice and professional staff. Unfortunately, they don't…read moredo watch batteries, but they were helpful with where I could get it done.

Glenn Hart revoved 2 rings from my hands. Did a great job. I was sure they were cutting off my…read morecirulation on thos fingers so was very happy to have them removed so easily. Vi Moon

Pat did such an amazing job resizing my hudband's wedding band! The staff is so friendly and…read morewelcoming! Great work!

I stopped in this morning to inquire about the value of some old family jewelry, Michelle and her…read morestaff were so generous with their time and knowledge. They took the time to go through each of my pieces for me without making me feel like a chore or a nuisance. Thank you all for a great experience.

: WE visited Lady Jeweler today. The owner Liz Cline was VERY nice, intelligent, articulate, kind…read moreand fair with her prices! Her jewelry is GORGEOUS! I only needed a repair today, but we WILL return when we want to buy jewelry!