They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

Great people and they do great work. Had to have a rope necklace fixed, and it was completed…read morequickly and perfectly. And most of all prices were very reasonable compared to other jewelry stores in the area.

I recommend Peters Jewelry and Watch repair. Their customer service and communication are excellent.read more

Read carefully!!!! The only reason this place gets one star is because there is no zero star…read moreoption. If you have any item, whether it is a piece of jewelry or timepiece that you care for, DO NOT take it to this establishment. I would not even take costume jewelry to this guy. HE SIMPLY DOES NOT KNOW WHAT HE'S DOING. I purchased an expensive watch that only needed to be sized. After taking the band of my watch apart and after working on it for 20 minutes, he became flustered, handed it back to me in pieces and asked me to work on it myself. After, I insisted that he return the watch to me in the condition he received it, his response was "I will have to charge you for that?". WHAT!!! Are you serious?, I asked. I'm gonna make a long story short. The police department was called by me and when the officer showed up the officer quickly determined that this jewelry repair man was under the influence of alcohol. The repairman admitted to the officer that he had a couple of glasses of wine. The officer stated, "you had more than a couple of glasses of wine, I've been doing this for over 30 years". My expensive luxury watch is now in pieces and will be taken to a reputable jeweler. Do not patronize this hack shop. This guy is a jewelry repair quack.

McAdams watch and jewelry repair center is the bests in St. Mary's county!! I've gone to…read moreMcAdams on numerous occasions and always a satisfied customer great service & a great price!!!!

Great service and quick work. Very personable and knowledgeable. Is meticulous in what he does.read more

I was so grateful to find this guy. I have a vintage Breitling watch that was losing time. This…read morepiece has a lot of sentimental value to me. I sent it off to Breitling to be repaired. After a couple of weeks Breitling contacted me with bad news. The watch was not repairable. The parts were no longer available and they said it was a total loss. They did offer me $2,000 in credit if I let them keep the watch. Something told me to get the watch back. Which I did. A family member told me about the watch mechanic. I figured that I had nothing to lose. Within a week I was wearing my vintage watch again and it keeps perfect time. I will never buy another Breitling again. However I will take all my timepieces to the watch mechanic for all my repairs and tune ups He is very reasonable and he also makes custom jewelry.

From the owner: Vintage Mechanical Watch Repair Have a vintage watch you…read morelove but the big Watch Houses refuse to repair for you? Give me a call and we’ll see what we can do. My prices are much more reasonable and you’ll get your watch back on your wrist far quicker than if you sent it off for repair. Hours by appointment only. Check out the link to my website for frequently asked questions and typical costs.

I consider myself a bit of a regular at Princess. As a watch geek, I have to have my watches…read moreserviced regularly, and Princess always does the job right. The staff is helpful, and the prices are fair. Anything from a basic battery or band adjustment, up to a full maintenance service, they got it covered. If it's outside what they can service, they're always up front about it, too. I'll keep coming back as long as their standard of service stays this good!

Thank you to all that have helped me over the years. My review is past due! I love how clean your…read morestore is, I love your customer service and attention you give. Your suggestions to repair my late mothers wedding ring was excellent and I am happy to be wearing it! I fully trust Princess Jewelry & tell everyone I know to stop by for their jewelry needs, repairs and even the specialty figurines they carry. 5 stars

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

great service and wonderful people. Very reasonable prices…read moreand they did a great job fixing my watch

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

I don't relish writing bad reviews for small businesses, but in the interest of protecting other…read morepotential customers you must know NOT to bring your watch to Gold N'times. I only wish I had read some of these reviews before I went there myself. I brought in my deceased father-in-law's Rolex that he left to my son. Our plan was to give it to him at his college graduation. The watch had sat in its box for 10 years and I paid Vic $425 to service the watch. He said he would take it apart, clean it, and make sure it was running correctly. When picking up the watch, Vic said that it was keeping good time. We gave it to my son and that day when he wore it at graduation he noticed that not only would it stop and start running, but it was running fast--hours per day fast. I was disappointed, but took it back to Vic and told him about the problem. He took it and when I returned one week later, he said he didn't know why it was running fast, that he re-oiled a jewel, and that it was now keeping good time. I drove 30 minutes home, and when I arrived, it was 5 minutes faster than I set it at the shop. Of course, this continued and by the end of the day it was no where near keeping correct time. At this point, I was done with Vic and Gold N'times. I took the watch to a recommended shop and the owner called me the next day and described a hairspring problem that was causing the watch to run fast. Additionally, he showed me the internals of the watch and how it was obvious to tell that the watch had not been cleaned recently. I could not afford the full service price he quoted me, but he offered to stop with the repairs he had done thus far for $200. I returned to Vic's shop to ask for a refund--and not even a full refund. I was asking for $200 back to settle with the other shop. This would leave him with money for his time and I wouldn't have to be out any additional money to give my son his grandfather's watch that could actually keep time (even though it still hadn't been fully cleaned or serviced). I explained my side to Vic, that I had paid him for a watch service that left me with a watch that did not tell time and I described the refund that I felt was fair. He immediately told me "I can't help you with that" and he was shocked that I would have even come back to him to ask for any kind of a refund. He actually started ignoring me as I tried to discuss this with him--looking at a magazine on his display case and even walking into his work area as he continued to tell me that he couldn't help me. Even after I confronted him about having clearly seen that the watch had not even been cleaned, he continued to tell me that he could not help me and even told me that I should just pay the $200 to the other shop and be happy that I had a working watch. And in a particularly pathetic bit of sarcasm, he actually suggested that I sell the watch if the money was so important to me. Needless to say, I left without any kind of refund. Honestly, this entire interaction made me more sad than angry--sad to see a business owner not only do such shoddy work and pass it off as professional, but to actually be willing treat people with such dismissive apathy.

Terrible customer service. The owner lied to me for 6 weeks that he would have my daughter's…read moreengagement ring repaired. I asked every Tuesday and he told me every time it would be done Friday. He also has several of my watches that he hasn't touched in 6 weeks. Do not patronize this business if you want results.