They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

Great people and they do great work. Had to have a rope necklace fixed, and it was completed…read morequickly and perfectly. And most of all prices were very reasonable compared to other jewelry stores in the area.

Mia and Josefine: I am thrilled with the work you did on our family "heirlooms". The girls'…read morenecklaces are beautiful - so happy with the way they turned out. I am so excited to wear my rings again - they fit! I have to admit that my wedding ring is my favorite; I had tears in my eyes when I saw that it looked like it did 50 years ago when my husband first put it on my finger! Thank you! Thank you! You are truly gifted. Hope 2026 is your best year yet. I am sure I can find some more work for you - so, we will be seeing you!

Amazing shop- went in to get our rings buffed and clean due to them being dull and Mia made them…read morelook brand new! Would definitely recommend 10 out of 10!

They moved! I found the new location and it's great. It was good to see the Today's Cargo crew…read moreagain after a few years. They had just what I needed.

They are absolutely amazing! Brought my wife's wedding ring in to be resized and change out the…read morediamond for a bigger one. The staff were extremely friendly and knowledgeable. The work itself was done to perfection and did not take long at all. I would highly recommend them.

I took a 22k gold chain and 22k bracelet to switch the clasps on it, the man said he can do it and…read morewithin an hour. I was so happy to wait for them. He said to go walk around the mall. I came back to pick them up only to find that he has switched my 18k gold clasp with a cheaper and claimed that was an original. I argued with him because I have the original in the picture I took before I handed to him and he still said it was the original, he had just switched and did not replace with the lighter clasp. I am not sure what to do here - only need to leave a bad review.

I went to Spotsylvania Towne Centre and out of all the jewelry stores just one... "Diamond…read moreConcepts" was able to change a watch band. The watch has a particular shape but changing the band it's not as different as any other regular watch. I explained this in different jewelry stores that they just needed to pull the pins but nobody was willing to do that, not even trying. Rebecca from "Diamond Concepts" was truly willing to help. I do appreciate very much her empathy, she took the time to listen to me, I shared with her the sentimental value of this watch and her actitud was like... don't say more, she grabbed the tool box and did what she does best... care for her customers. She did not disappoint me, diligently, carefully, she fixed the watch! I just wanted Rebecca to know that I'm thankful with her and happy to find a place where I feel that I can trust them!

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

My wife died recently and going through her jewelry I found a diamond pendant that had been passed…read moredown to her. Rather than try to sell it, I took it to Robert Laurence and asked them to turn it into a mourning brooch for me to wear. Rob at the store worked with me on the design, and the finished product was excellent. I highly recommend their custom service.

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

Changed owners a few years ago. New Business cards had NUMEROUS misspellings and young man who h…read morehelped us seemed to know less about jewelry than I do.

I had some earring repaired, and they turned out beautifully. Terrific service, fair prices.read more

Amazing work this family does. Ken took one garnet bracelet…read moreand made it into three for my daughters and self to wear. Gifted the girls in Mother's Day!! They are beautiful and thoughtfully made. Ken is an artist. He will size, create and suggest a wedding ring for you. I've had many diamond rings made thru the years of living in Vienna. His wife; Maril (spelling?) is wonderful and kind and helped pick out a new wedding band. She is gorgeous & has a good eye. I have been going to them for 25 yrs and they are the best for making jewelry w/ super ideas, and their show room is full. ..... Love this jewelry store and it is worth the drive. Never pressured into buying - Gorgeous choices. Good parking.

Friendly and helpful service ! Great place to trade in some jewelry for new pieces ! They have been…read morein business for decades and I see why! Will keep returning for sure!

Wonderful service. I had a piece of jewelry that needed some work and they did a great job…read more Friendly! Would definitely use again.

Easy to work with and did a great job on altering my necklace. Friendly staff. Thank you!read more

Constantly top of the line in service and products for many years - servicing the Fredericksburg…read moreArea. We first visited the store in 1949. A recent visit resulted in a selection of great gifts for twin girls born i-31-26 + a nice silver bracelet for the mother with the girls names engraved on it. Mr. Ulman suggested a little design he will add to the bracelet. Still First Class.

They were rude and unhelpful. The owner took one look at my grandmother's ring and said it was…read morefake, they refused to appraise it. I had it checked elsewhere and proved them wrong. They don't work with people they think are poor, they were rude and snobby and I will not be returning.