If you're in the market for watches, jewelry, or something truly unique and special, Crown Jewelers…read moreis the place to go. Located in historic Fredericksburg, this shop offers a great mix of quality pieces and a welcoming experience. Justin is personable, professional, and very knowledgeable nothing like the typical pushy salesperson. He takes the time to listen and makes thoughtful recommendations based on what you're actually looking for. The service is top-notch. While they are no longer an authorized Rolex dealer, they do carry Longines watches, along with a beautiful selection of estate jewelry. They regularly host estate jewelry events, which are definitely worth attending if you're looking for one-of-a-kind pieces rather than mass-produced items. I also love that they support local talent, they carry a great selection of jewelry from local designers. Everyone who works there is incredibly kind, and their gift-wrapping is excellent. Make a day of visiting Crown Jewelers and exploring other local businesses in historic Fredericksburg. Highly recommend!

I entrusted this jeweler with four custom rings made from my late mother's diamonds for her four…read moregranddaughters. A few years later, one ring lost its diamond. Thankfully, we found it and brought it back to the same jeweler for repair. Three days after picking it up, the head of the ring detached and the diamond was lost forever. When I returned, I was told, "The head was weak and that happens." No apology. No accountability. I was later told they "can't predict the future." Despite the rings being originally made there and the repair failing within days, I was charged again to fix it using one of the last remaining stones from my mother's jewelry. I have been a loyal customer for over 20 years. The lack of care, craftsmanship, and basic empathy during an incredibly emotional situation was shocking. I will never return and strongly recommend taking your business to the jeweler across the street.

They're always polite, always friendly, always helpful and always accommodating. I can't recommend…read morethem enough and when I see a bad review about them I wonder what the problem was with the person leaving the review because it certainly is hard to believe it's this business they're fantastic. Highly recommended!

Great people and they do great work. Had to have a rope necklace fixed, and it was completed…read morequickly and perfectly. And most of all prices were very reasonable compared to other jewelry stores in the area.

About a year ago I found an incredibly beautiful green tourmaline stone that I wanted set into a…read moreright hand/cocktail ring, but I struggled to find a jeweler that would work with my vision. They all told me no. Enter 'The Jewel Box' in downtown FXBG. They were amazing from beginning to end! They were kind, professional and most importantly they listened to me and understood my taste and vision. They never said 'No' to me, but instead worked with me to find a way to yes. The end result? A dream ring that knocked my socks off!!! If I could give this place 10 stars I would!

I went to The Jewel Box to have a earring repaired. They told me it would be $25.00. A very fair…read moreprice. When the other earring broke, of course I took it back to The Jewel Box. They said they it would have to send it out and it would take a couple of weeks. I told them that it was no problem. Well, 3 months later I got the call my earring was repaired. I went to pick it up. It was $150.00! I was never given a estimate. Silly me just assumed that since they fixed the other earring for $25. This one would be similar priced. I was never told that it would be 6 times more to fix! I feel that I have been taken advantage of. I will not ever go there again. The ladies at the front counter were very nice, but not $150.00 nice. Buyer beware!

Read carefully!!!! The only reason this place gets one star is because there is no zero star…read moreoption. If you have any item, whether it is a piece of jewelry or timepiece that you care for, DO NOT take it to this establishment. I would not even take costume jewelry to this guy. HE SIMPLY DOES NOT KNOW WHAT HE'S DOING. I purchased an expensive watch that only needed to be sized. After taking the band of my watch apart and after working on it for 20 minutes, he became flustered, handed it back to me in pieces and asked me to work on it myself. After, I insisted that he return the watch to me in the condition he received it, his response was "I will have to charge you for that?". WHAT!!! Are you serious?, I asked. I'm gonna make a long story short. The police department was called by me and when the officer showed up the officer quickly determined that this jewelry repair man was under the influence of alcohol. The repairman admitted to the officer that he had a couple of glasses of wine. The officer stated, "you had more than a couple of glasses of wine, I've been doing this for over 30 years". My expensive luxury watch is now in pieces and will be taken to a reputable jeweler. Do not patronize this hack shop. This guy is a jewelry repair quack.

Told me my cuckoo clock need new guts and it would cost $300 to fix…read more I took it home, watched a few YouTube videos and fixed it myself. This guy is not trustworthy. Would not recommend on any level.

Constantly top of the line in service and products for many years - servicing the Fredericksburg…read moreArea. We first visited the store in 1949. A recent visit resulted in a selection of great gifts for twin girls born i-31-26 + a nice silver bracelet for the mother with the girls names engraved on it. Mr. Ulman suggested a little design he will add to the bracelet. Still First Class.

They were rude and unhelpful. The owner took one look at my grandmother's ring and said it was…read morefake, they refused to appraise it. I had it checked elsewhere and proved them wrong. They don't work with people they think are poor, they were rude and snobby and I will not be returning.

I just moved back to the area and found a fantastic jeweler, DND. I needed a repair on my husband's…read morenecklace, and they were incredible. The staff was so sweet and welcoming, and they finished the repair days ahead of schedule. The necklace looks brand new. I was also very impressed with their jewelry selection and plan to come back for my first purchase soon!

The service and attention I receive from this jeweler far exceeds anything I get from the big…read morejeweler houses. If you are in Fredericksburg you have to try out DND jewelry it's the place to get lifetime jewelry.

Watches and clocks fascinate me.. maybe it's the engineer in me that loves the mechanics of it,…read morewatching the gears move. While I have a few quartz watches, most are automatics and they always need servicing. I enjoy having a watch shop outside of your generic mall variety where the salesperson has NO product or watch knowledge. This repair shop has knowledgeable staff at a very small location. Grubs ~

I would highly recommend finding another place to either sell or shop. Time Flies has horrible…read morebusiness practices and absolutely no integrity. The customer services is terrible and the owner is extremely rude. Whether you are seeking to sell or purchase I would highly recommend doing your research before going to these people and find yourself another establishment not associated with this group. I understand that this type of business deals with many types of people but for someone to rudely treat all of their clientele as if they are of a lower nature is absolutely ridiculous...I must respond to Jennifer S by saying....WOW you sound like an employee or "owner" and not a legitimate reviewer. I am not the women who came to buy a ring nor have I ever personally utilized a pawn shop to sell, trade or borrow .... I was looking to spend money "Where is your head at Dude" Your follow-up statement just proves the point of my review. You are assuming that just because I write a negative review describing what I consider a lack of customer service skills and basic manners that I should now be stereo-typed alongside what this shop considers their seedier clientele. "Never Judge a Book by it's Cover"

Bad service, prejudice or racism? When a black woman walks into Vault Jewelry and Loan Pawn shop…read moreand the two men who work there, one who appears to be white and one who appears to be hispanic, don't acknowledge her when she walks in, nor after she stands there for 5 minutes and counting, nor as she walks out, is that just bad service or something more. Is it prejudice against women? Is it racism? Yes, I am the black woman and I have never been to that shop before. Nor do I know the men who work there. Yes they were helping other customers, both men that, from what I could tell, were hispanic. But in my experience, you say hello to potential new customers as they enter the premises. You say we'll be with you as soon as we can when you know there is going to be a wait of more than a couple of minutes. You don't just act as if the person isn't there, unless, of course that is your intention because you don't want that person's service. Gave one star because I had to.

Been in that shop many many times over the past 18 years and always got a fair price when…read morepurchasing items. I have purchased diamond rings and other jewelry, tools, firearms and so on. When you read the negative reviews it will be by someone that wanted to much for their pawn or sold item. You will get a fair price for your item because it is colloidal on the loan. Should you not come back to pay off your loan, they then sell it and if they loan you to much on your colloidal, then you stick it with them and they need to make a proffit when they sell it. When you purchase one of their items you will get a great price because they price it accordingly so you get a good deal and they make a profit. If the employees at this store are Honest that Is why Ive been a customer for all these years.

Beautiful selection of jewelry with incredible prices. The staff was all very friendly and helpful.read more

We bought our wedding rings years ago which had a life time warranty. 5 years in they changed their…read morewarranty plan which meant my rings weren't covered. We rebought it for just under $500. The new plan says you have to come in every 6 months for inspection. Serious pain when you are going through cancer treatments. We went through the effort, got our rings in and they didn't log it so our warranty was invalidated. We will never shop with these folks again. They make it impossible to meet the warranty and you get to repay $500 if you want the support. They are ripping their costumers off. Don't shop here. They are stealing your money.