We had an area of ceiling sheetrock repaired twice and the problem recurred. When contractors gave…read moreus estimates to repair it a 3rd time, they told us there would be no warranty on their work, because it was likely that frame movement resulted in the cracking... and that the root cause could be a foundation problem. They suggested we have it looked at. I spent some time looking at reviews of foundation companies, and settled on Bats. When I called, I was asked a few questions about my issue, and an appointment time was set with Calvin Burnett for about a week later. Calvin called ahead because he was running early the day of the appointment. He spent over an hour inspecting our home inside and out. He took precise measurements from a high point on our floor, and at points throughout our home. When he was done, he explained what he found, which was that the foundation measurements were within specification. He sent a report including a map of our home with the measurements later that same day. There was no charge for this, and Bats will keep the data in their records for comparison if the need arises in the future. Both the person I spoke with over the phone and Calvin were professional and helpful. There was no obligation or charge for the excellent service we received. I highly recommend this business for their honesty and professionalism.

After a long process of vetting companies and getting multiple bids, we decided on bats and glad we…read moredid. They were not the cheapest, nor the most expensive; however, they were the most comprehensive, especially for the price. The work was done quickly, and correctly. It has been a couple of months now and my house is doing great! From the sales representative, to the office personnel, to the crew, and even the owner...top notch customer service! Things that other companies would charge extra for or make you do it yourself, they didn't BAT an eyelash to (PUN INTENDED)! I have since told several neighbors about them and will continue you to do so. One neighbor has already used them and another one is preparing to. If you are reading this, I promise I have done all of the exhaustive leg work to find the right contractor....LOOK NO MORE! You found them! Great job guys and thanks again!

Although I was not a direct Customer of Douglas Foundation, I live on the same property in the…read morehouse in the back. I was super impressed with how nice the guys were, how considerate they were of the neighbors. They never left trash everywhere, they always cleaned up after every day, and they were nice as they could be! This is so exceptional to the usual contractors, I just had to let you guys know how great the experience was for the person in the middle of everything. Thank you so much! --Carrie

The patches on my property are terribly done and my foundation is still moving. They will not honor…read moremy warranty because we now have a slow leak but the slow leak was obviously caused by a moving foundation. I now have to hire another company to redo everything. I've had three other companies come out and they all noted the same exact shotty work.

It was very easy to book our appointment. The inspection took about 40 minutes and then we had a 15…read moreminute question and answer session followed by an overall review of what we will receive as a report. Before our inspector left he assured us that we did not need any slab leveling or repairs and reminded us of some actions we should take in the near future. We now have piece of mind. We had seen a few cracks in our tile flooring and seam separating in a ceiling area. We also had several cracks in our concrete sidewalk and garage floor. We will now go ahead with tile replacement and having our concrete repaired and coated. Well worth the money! We live in Georgetown Texas.

I was so impressed with this company! They came to my house within a few days. Lisa was very…read moreaccommodating setting up the appointment and answering questions. Thomas Appelbaum arrived on time, carefully explained the entire procedure , answered all my questions, and immediately put me at ease. He was polite and very informative- assuring me would also send a written report. A realtor friend referred Foundation Guru. I am so glad I went this route instead calling a foundation leveling company. Thanks Thomas. I enjoyed working with you. Jackie P

The initial consult was great. They provided an esitmate for work that would resolve the issue…read more Prior to the workers arriving, I marked the sprinkler heads so they would not break any irrigation lines. After they left, I noticed a sprinkler head was out of alignment. When I went to adjust it, it came up in my hand. They had broken the line and just stuck the sprinkler head in the ground. I found 2 more just like that. I tried to get the issue resolved, went back and forth with people in management, etc. and they just never got back to me.

I had some trouble at the beginning to define the scope of the work and at the end to schedule the…read moreinspections but they solved the issue. No new cracks since the repair 5 months ago.

Provided that email... Still waiting on that followup that…read morewas promised from Milan. Bad business practice?

no stars, I have a lifetime warranty, they sent a guy out telling me they will not honor warranty…read morebut would not give me anything in writing about anything. I tried to record him and he ran out if my house. what losers.

I called for a reference for a structural engineer and the gentleman that answered the phone was…read morevery rude and dismissive. He asked why I wanted a "structural engineer" and said that "no one would help me since my home was under warranty" I explained as homeowners we were very concerned about our foundation because of broken tile, and several cracks we saw within a few months of purchasing our new home. He was very rude and raised his voice to me and said "you need to get a lawyer" Thankfully I found a reputable company to help me that was more than helpful and didn't treat me like a moron. *After a response from the owner stating that the gentleman was on a job site and raised his voice because it was noises & that he was trying to steer me in the right direction. I must say that I heard no background "job site" noise at all and the the person on the phone was adversarial and downright rude. I can tell the difference between someone being helpful and someone being rude. He also stated he wouldn't give me the name of his structural engineer, after I asked for it. Certainly not the professionalism that I expected or received from the other foundation repair companies I've spoken to or worked with in my professional life. A simple apology would be better than an excuse, sir. I stand by my initial review.

Done Right was quick to get out and give me an estimate, they followed up to answer any questions I…read morehad, they started the work promptly, and they did a great job. I was particularly impressed with the clean-up. I had resigned myself to the fact that I was going to have to completely redo the flower beds after they were done, but they put everything back together remarkably well. The whole job took two days, one day of excavating and another of leveling and clean-up. We got bids from two other highly-reviewed companies for this job, but we went with Done Right because they communicated so well, they seemed very competent, and they were competitively priced.

Ashkan was knowledgeable and helpful. He took measurements and gave us his opinion on the soil and…read morewhat our options for fixing the foundation vs doing nothing were. Turns out we're going to wait a year or 2 and take measurements again, so we'll see if the house gets worse. He was less expensive than some other engineers.

Ash was able to review a home we had under contract quickly and provide excellent feedback about…read morethe structural integrity. His explanations were clear and helpful to understand the issues at play. Thanks to his work, we were able to avoid purchasing a lemon. Would highly recommend him for home buying inspections.