Used D&D to take my mom to the Greensboro airport from Winston Salem. Deb showed up on time, was…read morefriendly and professional; the car was nice and clean. Was much cheaper than cost of Uber. We would definitely use D&D again if/when needed. Very glad I found her service on Yelp!

My underage daughter flew across country and I needed someone reliable and trustworthy to pick her…read moreup from the airport and take her back a week later. Deb was very straight forward on details, prompt at both pickups, excellent phone communication beforehand and during pickups. Deb ensured that she was the one doing the driving and my daughter easily located her upon exiting the airport. Her rates are extremely good. I couldn't have asked for better personalized service. Her services are highly recommended!!! Thank you Deb and God Bless

Maggie was our driver for both trips (to and from RDU). She was warm, welcoming and professional on…read moreboth trips. It was like having a family member drive us and so nice to have a friendly face welcome us after our 2 1/2 week trip to Europe! We will definitely use Townie services again.

We use Townie every time we travel to and from RDU. They have always punctual and polite. Highly…read morerecommended.

We had a great experience with My RDU Airport Shuttle. I found this company on Yelp as a good…read morealternative to Lyft, Uber, and parking at Raleigh Durham International Airport (RDU). For this particular trip, My RDU Airport Shuttle made more sense than parking at the airport after doing the cost calculations. It cost $72 roundtrip, before tip, for My RDU Airport Shuttle to transport my wife and me from our home in Chapel Hill to RDU and back. It was a $33 *flat* fee plus $3 RDU Airport Authority fee each way. I tipped our drivers. I tipped the first driver with credit card. He had a Square card reader attachment for his phone. I tipped the second driver with cash. In comparison, at the time, rides with Lyft (Standard) and Uber (UberX) would have cost about $26 and $38, respectively, to get from Chapel Hill to RDU (one-way) using the set pickup time option. Note Lyft and Uber prices vary. Those just happened to be the prices I pulled at the time. My RDU Airport Shuttle isn't necessarily cheaper than using a ridesharing service, but ridesharing services aren't strictly in the business of transportation to and from RDU. I think there's some value in that with My RDU Airport Shuttle. For each of my rides with My RDU Airport Shuttle, I received detailed reservation confirmation emails and attached PDFs. They included clear instructions with what to expect both when departing RDU and when arriving at RDU. For our outbound flight, our driver, Ike, showed up to our home about 20 minutes early. He called and texted me to let me know he was outside. He told us to take our time. Ike wore a blazer over a Carolina T-shirt and picked us up in his Lincoln Town Car. It was nicer than your Standard Lyft or UberX. For our inbound flight, I received a text from our driver, Dexter, as soon as I turned on my phone after landing at RDU. He welcomed me to Raleigh/Durham and let me know that he had been tracking our flight. Per the company's instructions, we met Dexter at the designated pickup location: RDU "Prearranged Services" Zone 8 (purple sign). Zone 8 is for all airlines except Southwest. The Southwest pickup location is Zone 1. Dexter proudly wore his Raiders gear and picked us up in his minivan. Ike's car was unmarked. He also works for himself, Ike Transportation. Dexter's van was marked with "My RDU Airport Shuttle," phone number and web address. Both Ike and Dexter were professional, pleasant, and excellent drivers who provided smooth, safe, and comfortable rides. Thank you, Ike and Dexter. I would gladly use My RDU Airport Shuttle again. They have my recommendation.

We used RDU Airport Shuttle to and from RDU recently. The communication with drivers was spot on…read more Arrival at home and RDU was on time. Vans were clean, and drivers were friendly and professional. No more Ubers for us when going to and from RDU. Maybe a few dollars more... but we'll worth it.

I am freely doing this review because the service was outstanding ,would I recommend absolutely…read more Great communication regarding transportation pickup , extremely clean vehicles, very courteous and Patient;.prompt Pickup andassisted with getting me wheelchair and getting luggage into airport

I have used this service several times the last two years and it's the best transportation and car…read moreservice I've ever used. They are reliable, good combination. vehicles are clean, and there is no price gouging like the limo companies. Their prices are very fair. This is truly a great, personal driver company. As a woman traveling by myself at times I feel very comfortable with them. I will be using them for taking my elderly parents to medical appointments. I highly recommend them.

Gopal provided excellent service for our ride to and from the Ella Langley concert. He was very…read moreprofessional. The car was immaculate. His prices were very fair. We felt safe. We will definitely call on him again. Thank you Gopal.

I've decided to use the car service for all of my travel in 2026…read more I started using Express RDU in 2025 Friends have offered to drive me and pick me up, but here's the thing that could be an inconvenience to people and anything could happen and then I don't make my flight or the flight is horribly delayed! Then I thought about doing Uber and I did the math and this Car service cheaper than Uber But more than that, it's "peace of mind." Gopal, who is the owner-- a lovely and kind man and the last time I used him it was when I went to California in November and when they arrived to pick me up, his wife was with him Such a lovely woman. I know a lot of times when you get picked up after you've just been on a long fight you don't want to talk to anyone, but honestly, it was such a pleasant If you're in need of a Car service that's reputable and professional I highly encourage them! I will be traveling a lot this year-- Its the Year of Lauren Some of my travel I'll be driving but when I have to get on a plane they are now my go to Car service

Had to call many times! Told person where I wanted to go ,…read morehe said ok , will send someone in 30 minutes. No one showed up! Missed my flight! Unprofessional, and under staffed, unresponsive, just terrible , a nightmare !

Prompt pick-up, loaded bags for me, clean and comfortable van, and pleasant company to ride with :)…read moreWill use again if I'm in the area.

Fred was super excellent. I had a very early (3am) CLT airport ride. He reconfirmed the day before…read moremy trip, showed up on time and was professional from start to finish. The rate was very fair compared to others and was a great value. I highly recommend Prompt Transportation services for airport or other car services needed.

The owner was amazing, actually he was our hero. My flight was delayed with the arrival time…read morepushing out from 11pm to 2am. I would have been stranded bec Enterprise car rental at GSO has no service for after hour car pick up and there's no alternative transportation available at that time. No other service was open or available. When I called Prompt Limo service and the owner said he would be there for us. Without complaint and super friendly service at 2:30am! It was not a planned pick up but he went out of the way to see us safely to the hotel. He also helped me in a pinch bec I had to go back to the GSO Enterprise before a certain time the next morning. The car was great, the kindness he gave was superb and the rates very reasonable and competitive. I highly recommend this service.

As an Assistant, it's our job to make sure our executives operate at their preference - from…read moreparticular coffee houses when traveling down to what kind of car they get picked up for a paid car service. I am giving Ride Smith 3 stars because somewhere they missed the mark from our discussion. While making our last minute reservation was extremely easy, and Chris was very courteous, I was extremely disappointed that the Cadillac DeVille discussed to pick up my executive was not in fact the car that picked him up. Instead, my very tired executive was picked up in something like a 2005 Passat. He could have easily just have used Uber or an airport taxi. In addition, my executive shared with me that he had to wait at the curb while the driver drove around from the cell lot, which isn't typical 'car service' procedure. If needed, I may use Ride Smith again for personal transportation, but not for executive.

I used Ridesmith several times to deliver my quarterly HOA dues, with no issues at first. But later…read morechecks were not delivered. This resulted in hefty late fees and no other remedy for me. The Ridesmith agent would text me that the check had been delivered, so I assumed there were no problems. They were not trustworthy or responsive.