Can't say enough good about these guys. Brian went out of his way to find what we needed in a…read moreshort window as we were leaving on a trip and he came through with quality products and quality service. All done in my driveway and very good communications. Do yourself a favor and use Bentley! Keith Foster

I had made an appointment for this last Sunday, a technician was scheduled through their own…read moreoffice. I gave my information and was assured that the technician works on Sunday. No phone call or text, no show. Reschedule an appointment for today between 3 and 5 pm, and again no show.

I called first and spoke with Jim. He assured me he had a few options for the type of trailer I was…read morelooking for. When I arrived, he showed me 3 great options, but I didn't buy that day because I was still in shock how much these were (Jim mentioned prices have more than doubled in the past few years). I was initially put off a bit because he didn't have any entry-level trailers. Most of what he has is upgraded and solid as heck. I've never seen such solid trailers. I went home, did some more homework, and quickly realized he offered me an incredible deal on all 3 trailers. In fact, trailer for trailer at a competitor, his upgraded trailer was $1,000 less than their entry-level trailer. I showed a competitor the quotes he gave me, and they just handed it back and told me they couldn't touch those offers. When I went to purchase, it was a 10 minute process. Jim walked me through the trailer again, got me a few accessories and that was it. He even changed the ball on my hitch to the correct size at no additional charge. Hopefully I won't have to buy another trailer again, but if I do it will be Morris and no place else.

Don't by anything from this scam company they lied about everything. They say what ever you want to…read morehear then don't follow through. They carry garbage products in Quality Trailers which is the only company who and they lie lie lie, do yourself a favor and get a PJ, or a Load Trail, their trailers are garbage. This is about our 200th skidsteer trailer to let you know we know what we are talking about. We have over 20 skid steer trailer in our yard right now not one of them came with a 5000 jack, GARBAGE! Look at the pictures below you could see them laughing at me after I wrote him a check for their trailer this is how they treat their customers just so you know

Would give less stars if possible. Bought a brand new enclosed trailer for $12k and one would think…read morefor that type of money the lights would work. After four months of replacing fuses I decided to track down the problem. Discovered that because they park trailer in the weeds they call a lot mice had made a nest in the frame and chewed the entire wire loom. Went back to see what if anything they could do, and they admitted they get mice in the trailers all the time and suggested a place to go buy the loom. I would have thought the 12 grand was enough to include good wiring but I was wrong. Will never buy a single thing from them ever again. Avoid avoid avoid!

We were in the market for a new trailer and drove an hour to see the trailers they had listed on…read morethe internet. We went and the salesperson showed us the available trailers and printed out the info sheets. We went and looked at the trailers and picked one out to purchase. Upon inquiring about the spare tire the have the tires, mounts and bolts but no nuts? This should have been red flag one. The second is when they couldn't find the title....well it has a deposit but didn't have a deposit? There is a sign when you come in that says no deposit means no promises. Well there was never a deposit put down but they wouldn't sell it as the "guy is coming back later to pick it up". Upon asking to speak to the owner I was directed to a gentlemen who then was not the owner and the older gentlemen was. This was the point when we decided to take our business elsewhere.

I just purchased the parts to do a 3 axle trailer brake job, I got most of the Parts from R&P and…read morenext time will get all. Mostly went without a problem but when a problem happened It has been a long time since I can say it was handled as well as this company handled it, Josh and Amy were so quick to correct UPS screw up and got me the right and missing parts very fast and no hassle about who was to blame, I had the problems in just a couple days. From Now on R&P will be who I recommend and tell all my friends and business relations about !!!!! THANKS THANKS THANKS !!!!!!

This has got to be the worst experience I've ever had in ordering parts for anything…read more I was ignored for multiple days in a row. I finally got a rep over the phone and they still had to call me back. We spent 20 minutes confirming parts and they even texted me pictures of the parts to confirm it was the right ones then they send the completely wrong ones! I made so damn sure by sending them the part numbers and all and their parts rep Dawn confirmed that's what would arrive and it still didn't! Like how are you that bad at your job. Man I would use ANY other trailer parts company before using R&P ever again.

Excellent response time! Knowledgeable, honest, affordable and it's such a relief to have someone…read morework on something in my garage so I didn't have to pay a tow truck... Thank You!

From the owner: We specialize in Automotive, Heavy Duty Truck and Trailer Repair, Off-Road Equipment, Construction…read moreEquipment, and Farm Equipment.

Absolutely the best service, they also don't rob you blind. They charge you for what they do and no…read morehidden costs

From the owner: RIZ/R134A Refrigerant Systems, Electrical, Commercial and Industrialread more