Krystal is the best very good customer service 100 percent recommend I had a really positive…read moreexperience with the customer service team. From the moment I reached out, especially her she was responsive, patient, and genuinely focused on helping me resolve my issue. The representative took the time to listen carefully, asked thoughtful questions, and made sure they fully understood my concern before offering a solution. What stood out most was their professionalism and friendly attitude made me feel valued as a customer rather than just another case to close. The issue was resolved efficiently, and they even followed up to ensure everything was working as expected. Overall, the level of care and attention I received exceeded my expectations. Great customer service like this makes a lasting impression, and I wouldn't hesitate to recommend to others.

"Client satisfaction is our primary focus" and "Professional packing services"…read more- straight from their website. Here is our story: Our family had a very disappointing experience with "Community Moving" while relocating my elderly parents closer to us in Lexington, Virginia. What was supposed to be a carefully planned move for two elderly parents instead became a stressful and chaotic experience that left us dealing with damaged belongings and days of additional work to sort through improperly packed boxes. We chose this company not only because it is owned by veterans, but because of the company's mission and values. These meant a great deal to my family. This was not a typical move. My dad is retired military and this is their 17th and final move. My parents are now both in their 80s, and the relocation was meant to bring them into a safer home where we could help care for them. Because of that, we spent a great deal of time speaking with the company beforehand about the size of the move and the need for careful handling of antiques, heirlooms, and fragile items. We also provided photos and videos of the home so the estimate could be as accurate as possible. Despite those preparations, the move itself was far more chaotic than we expected. The truck plan changed shortly before the move, and later, additional trucks and packing materials had to be acquired by the company. Packing did not match what we had discussed ahead of time. Some fragile items and antiques were packed in ways that caused damage, and several pieces of furniture and household items arrived broken, stress fractured and in poor condition. The labeling of boxes was also inconsistent, which made unpacking extremely difficult. Many boxes contained mixed items from different rooms or had little description of the room or contents, which meant nearly every box had to be opened and sorted before anything could be put away. Because of the condition of the packing and delivery, we had to spend several additional days reorganizing the house with the help of friends and family. This was particularly challenging given my parents' age and health, and it added significant stress during what was already an emotional transition. We did communicate our concerns to management and provided documentation, photos and videos of the issues we discovered during unpacking. While conversations took place, the outcome did not fully resolve the situation for our family. This review reflects our family's direct experience with this move and the condition of items as they were unpacked. Moving elderly parents and transporting a lifetime of belongings requires careful planning, clear communication, and attention to detail. Based on our experience, I would strongly recommend that anyone planning a large or complex move ask very detailed questions about packing methods, labeling procedures, and truck capacity before choosing a moving company. We did, but "Community Moving" fell short of our expectation. At present time, we are waiting on some resolutions with the company. We will be happy to update the review once this has been accomplished.

Christian and Cameron were punctual and professional. They were fast and careful with our furniture…read moreand boxes. Before beginning, they walked the house and asked questions about how we wanted things organized. I was impressed on how much they were each able to move by themselves! They were beasts! Everything was loaded from our old house quickly. There were a few items that didn't fit in the truck but we were able to go back later and retrieve. Christian and Cameron wasted no time upon arrival at our new house. They were communicative and checked in periodically to ensure boxes and furniture were going to the right locations. They quickly unloaded and had our furniture reassembled in no time. We were very impressed by them. They carried themselves professionally and were friendly. They had us unloaded quicker than expected! They were very appreciative of the Gatorade we picked up for them and thanked us several times. After unloading, they walked the house with us to ensure everything was where we wanted it. Can't say enough good things about these two and about Einstein Moving. Price was very reasonable especially considering their efficiency and quality of work. Well-worth the cost. I've already recommended Einstein Moving to others. Would definitely hire again! Christian and Cameron worked hard on a very hot summer day and were well deserving of the generous tip. Thanks for an amazing experience! You have two wonderful employees!

I highly recommend Einstein Moving Company! This was my second time using them -- the first time…read morewas nine years ago for a local move, and this time I trusted them with a long-distance move. Moving is never an easy or enjoyable process, but the Einstein team made it as smooth and stress-free as possible. The movers were incredibly professional, efficient, careful, and courteous from start to finish. I have several antiques and delicate glass and china pieces, and I was extremely impressed that everything arrived safely with no damage. There was a minor mishap involving my printer, but their claims department responded immediately and handled the situation professionally. Their willingness to quickly address the issue and make things right was another example of their excellent customer service. I hope I never have to move again, but if I do, Einstein Movers will be my first call. Thank you for making a difficult experience such a positive one!

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

TLDR: Use King. They were awesome…read more I've been a bit of a nomad and I'm in my 4th house in 3 years (finally bought this one!) I used 4 different companies because none of the first three were compelling enough to use again. I won't have to search for another one now though. I'll spare all the details, but they went above and beyond to make sure my move went smoothly and when things didn't (we had a lot of moving pieces with multiple stops) they made it right. The crew that actually did the move was respectful, clean and careful with our things. They weren't the cheapest, but they were competitive and worth every penny.

Great group of 4 guys that moved us from Abilene to Greenville with courtesy, respect for our…read morefamily & our home items. They went above & beyond every expectation!!!!! Cane, Austin, Jamal & Braxton were great young men that really blessed us with the move of our home for one location to another!!!

Ryan & Jarrod at this location did a fantastic job moving our storage unit items to our Dallas…read morehome. They packaged, secured, moved & assembled our items flawlessly. Einstein Movers gave us the best experience & transparency of any moving company we've ever used, from start to finish. It's worth your peace of mind to move with Einstein!

After reading everyone's comments, I am actually blessed to have had these 3 workers, Jr (in…read morecharge), Jay, and the kindest elder gentleman named Raymond, showed up to my home two days ago, a call that was made in urgency and within 2hrs from calling, while I was stressed and unable to unload my UHAUL to avoid having a stroked doing this all myself, they showed up and finished everything under 4hrs. So, if you want the right workers to come help from AMS and you want it done right, you might want to request these 3 workers who work amazing together and were very careful with putting my items in my home for me. Many blessings to you three and AMS DOES have great workers, at least I can attest for these 3 employees. For the record, I am retired military 20yrs with multiples moves during my active service and they sure as heck did a better job than the moving companies the military contracted with!

Do not EVER use AMS Moving. I had used them twice in the past 6 years in Dallas and experienced a…read morevery professional move both times. The price was fair and reasonable. I had quite a bit to pack and move in June 2025, and moved into a three story townhome. Considering that, I felt $3500 was a fair price. Last week, after downsizing quite a bit, doing most of my own packing (much of my stuff had never been unpacked and was still in AMS boxes from last year., I called them again based on my experiences in previous moves Unfortunately I didn't read recent reviews. They offered a "complimentary" kitchen packing, which I accepted. (It's not complimentary!) The crew of three men and one gal showed up- gal in charge. One guy was great, the other two did t speak English and were like two of the three stooges. Laughing. Goofing around. Boss lady stayed in the truck and listened to something with headphones for hours. Then she decides to start packing the kitchen after 5 hours which ran the clock even further. Two Stooges Moe and Curly dropped my sofa, damaged the frame. They continued to mess around. Unloading was even worse.. I don't want to pay for someone to screw on lampshades. I need assistance to MOVE boxes and furniture. The guy who was hard working left between loading and unloading. In short: instead of the quoted price of $3500, I was charged $7500! I called customer service and they knocked $400 off labor because the fourth guy wasn't there to help unload. The movers broke a mahogany dining room chair, damaged my buffet, sofa (then tried to hide the damage) and a few other items. I will never ever recommend them again, nor will I use them to move again. Horrible customer service from Troy, horrible experience with YaYa and her two stooges. They acted like college kids helping move for beer and pizza! Hideous!

Staff was super helpful! The woman working was quick and super kind! I would recommendread more

omg where do i start...when i needed a storage many years ago, ms debra had one available for me…read morewith no hesitation. ..she's caring and very much understanding. ..most importantly she is over protective of her property as well as our storage. ...great woman and we became good friends after all these years

If you are looking for a moving company, stop looking and go with Phoenix Express. We recently…read moremoved from the Dallas area to northern Minnesota and we had bids from 3 companies. Beau, the owner, visited us and gave an estimate that was very competitive. Throughout the move process they had very good communication. Before the move, we packed up most of the things ourselves, but Phoenix offered to have some of their office staff pack up the fragile items like dishes and art work on an hourly rate. This really helped! On the day of the move, they were on time and they brought in 10 people to pack the van and get us on our way quickly. When they moved us, they did not consolidate and transfer our things to another van, our things stayed in the same van until it reached its final destination. When they unpacked, they were very professional and efficient. To summarize, we had a great experience moving with Phoenix Express and I would highly recommend them for anyone to move with!

Rex (the owner's son) and three others showed up in two large trucks, on time. They were very…read morecareful, professional and efficient. They disassembled and reassembled all of my bulky furniture and put everything else where I requested. Upon completion, there was no damage to any of my furniture or either house. They even beat their estimated time by three hours. I never want to move again, but if I had to I would use them again.