JGB is the best company I hope you never need. Chris Langman has the ability and knowledge to manage your entire disaster. He and his whole team (and subcontractors he will bring in as needed) are genuinely kind, honest, skilled people whom can be trusted with your home. Nearly my entire townhome flooded due to an upstairs toilet on 11/3/2017 while I was at work. By the time I got home after 6 p.m. there were inches of water downstairs and the upstairs, staircase, ceilings, and more were soaked. My insurance agent connected us and within minutes I had a reassuring text from Eric that he was on his way and to hang tight. They explained all the things that would/could happen and help me understand insurance coverage. From that night until just last week when they helped me move back in to my reconstructed/renovated home, JGB went above and beyond what I expected. I was wowed by their ability to work with (and negotiate with) insurance adjusters, estimators, contractors, plumbers, HOA managers, and ME. I work a million hours and am a teacher, so I could not be available or take calls during a lot of the chaos. It might not be possible for you to understand just how easy JGB made this whole process for me. I have a Ph.D. and am supposed to be smart (lol), but I would have no idea where to begin without Chris & Eric and JGB's network of pros. read more

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As a realtor and property manager, I've used JGB several times and have been impressed every step of the way. They're extremely responsive, provide phenomenal customer service, and offer competitive pricing. There's no better Restoration company in Orange County. read more

These folks are amazing! Fast, reliable, professional and knowledgeable. I work in the insurance industry and would refer JGB to any client, friend or family member. Chris, Gavin and Juan... it's been great read more

JGB, recommended by our insurance, responded quickly to provide estimate, and started work within next two days. They met a very tight schedule by working Saturday with minimal overtime charged. The ceiling looks perfectly restored. Only criticisms were it took a while to get a complete report of the work for insurance purposes, and after final completion, repair area still a little dusty. Charges seem reasonable. read more

It's unfortunate that my first yelp review has to be a bad one but I couldn't let this one slide. After reading some of the other reviews, I can agree that when this place has anything to do with homeowners' insurance it's going to be a disaster. I felt like all this place saw were dollar signs when they knew it was an insurance claim. We had to stop work with them halfway through. Quotes were unreasonable and some of the items in our home were damaged during their demo & they didn't take responsibility for it. Not only is their communication awful but some of the staff is very rude and condescending. I tried to reach out and asked if the damaged items could be discussed before we made a final payment, since we had to pay someone else to fix the damages, and their response was that if we didn't pay them a lien would be put against our home. They never seemed willing to even have some sort of rational conversation about it. We even reached out to the owner and not one apology was made; not for how rude his staff member was, not for the damage they caused, nothing - which for me, speaks volumes about someone's character and how they conduct business. They just prefer to make threats, I guess. I have never delt with a more unprofessional business before. If you have to go with them, I say beware & good luck. read more

Very friendly crew. One guy showed up to our house thinking it was going to be a quick fix for some water damage. Long story short, it wasn't. They're super friendly and hard working. They were quick and efficient considering the circumstances, masks on as a professional courtesy. We're still mid-process so I'll update my review if necessary, but as of now 5-stars. read more

The owner, Chris has experience in the insurance industry which was incredibly helpful when I had a flood impacting my whole first floor. He knew exactly how to navigate through that complicated claims process which really set my mind at ease. Super nice, honest guy and a pleasure to do business with. The construction process is never fun for a homeowner but the crew moved fast; came almost every day until the work was done and worked full days. read more

JGB Restoration - Here's my new kitchen! - Damage Restoration Near Me - Santa Ana, California

We woke up on July 5th to water leaking from our water heater (located out side our brick fireplace). Our den was flooded. The pipe on the top of the water heater had a small pin hole leak. We have been in our home 52 years & have never filed a homeowners claim. We didn't know where to begin. We called our Allstate agent who contacted JGB Restoration. Sean Weseman of JGB was at our home within 30 minutes. Sean is the Client Relations Manager. Sean arrived with a mask on & assessed the situation. He immediately started the draining of the water & brought in big fans to help with the process. We couldn't believe the amount of water that drained out of our carpet. Next to arrive was Gavin, Mike & Fox. All wearing masks. This team of young men were fabulous. They worked hard & I know it wasn't easy wearing masks. These young men not only dealt with the draining of the water but packing up our belongings. A pod was delivered & everything was carried to the pod & our garage by these men. We have an extremely large entertainment center & a computer credenza which are bulky and heavy. Moving them was not easy. They did a great job packing & moving everything out. It was a pleasure having them arrive each morning. All of their arrival times were coordinated by a phone call from Dominic of JGB. It has been a pleasure working with this team. They made a very difficult time much easier with their care & concern. For now this part of the clean up is done & we move forward with a repair team from JGB who will do the drywall repair, paint & installing of new carpet. If you find yourself in need of a restoration team don't hesitate to call JGB Rest. They came to our rescue! read more

JGB could not have been better. I called Chris and he was able to get someone out immediately the same day! They literally had the demo done before the end of the day. Everyone on both crews who worked on the house were professional, trustworthy, and best of all, did a perfect job. Like the water leak never happened when all was said and done. Chris was very communicative both over the phone and text, which was easier for me. They turned what was a very stressful situation into one I knew was going to be handled by professionals who know their business and can be trusted and relied upon. They have a client for life. Highly recommended. read more

They are the best out there. Chris was here the day I called and he had Eric out here immediately to start the drying out process. Both of them were extremely professional and kind, considering they had to rip out part of my kitchen and brand new floors, in order to dry the moisture from the leak. I would recommend them in a heartbeat. This has been a really trying and emotional experience for me, and they made it so much better. Hands down, the best out there! Update: Chris from JGB recommended the reconstruction contractor who has been amazing! Daniel, the project manager has been in touch with me daily and has addressed every concern I have had. If JGB trusts a contractor, I will definitely use them. Horrible situation, totally positive experience!!! Thanks, Chris, Eric, Mike and Daniel! read more

JGB Restoration is the best! We had two bathrooms that flooded and Chris at JGB helped us through the entire process. I would totally recommend this company. They are very professional and hard workers. And now we have beautiful bathrooms! So glad you were referred to us! read more

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My mom had a roof leak that ended up going through her ceiling. I called JGB and was immediately impressed with the woman I spoke with Dominique; she answered all my questions and was very knowledgeable. When Luciano showed up to address the saturated ceiling I was so happy because he was so polite and very respectful of my mom's house. He did a great job of setting up the dehumidifier and sealing off the area. When Luciano and Fox showed up today to demo the wet ceiling I was again impressed with the amount of respect shown. They put down some plastic to protect the floors, they wore booties without me even asking them. They were careful the entire time they were removing the drywall. They did a fabulous job of not only getting rid of all the ruined ceiling material but cleaning up the mess afterward. They were kind, knowledgeable and very good at what they were doing. Thank you so much to Dominique, Luciano and Fox for their professional and hard work. I also would like to say thank you to Chris who made sure that Luciano showed up after hours to fix the problem. It's rare that you find a company who really goes above and beyond in the customer service department; JGB really does take pride in what they do. Thanks again! read more

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Great company! They really go above and beyond the expected. We are an insurance agency and have recommended several insureds in their time of need. We feel confident sending them to JGB knowing the quality of care they will get. Thanks guys! :) read more

Matt did an great job of explaining everything and was thorough in all his inspections. He also arrived a few minutes early for the appointment and got everything taken care of quickly while answering all my questions. Excellent experience and highly recommended. read more

I want to give a big shout-out to Chris and his team JGB restoration, for the excellent job they did on my friends property. My friend called me and told me that water was coming out from his wood floor by the kitchen area. And he needed a plumber and a Restoration company I trust. with no doubt I immediately called Chris to help my friend, in less than 3 hours his Restoration team showed up to my friend's house including the plumber, He recommend my friend to open an insurance claim and he was going to help him throughout the stressful process, Successfully the insurance cover all the damage, after a month my friend got a new wood floor and new kitchen cabinets, got a call from my friend thanking me for referring Chris . THANK YOU!!! JGB Restoration for helping my friend and making me look good, I wish you nothing but the best. I highly recommend this company... read more

JGB was referred by my home insurance company to remediate a mold issue that we discovered in our new home. From scheduling the crews for the remediation and for the restoration afterwards, communication was always smooth. The job that they did was very clean and professional. Worthed every penny!! Shout out to Dominique and Chris!! read more

JGB is awesome! Friendly and prompt service over the phone. Professional, trustworthy work. Garrett, delicious donuts by the way!

Their work is good, but their communication and follow up is poor. The upstairs neighbor's toilet overflowed and some of the water seeped down through their floor, through our ceiling, and into our bathroom. This job required two visits: (1) cut a hole in our ceiling and sanitize and dry out the area touched by the water in order to prevent mold from taking root; and (2) patch the hole and repaint the affected area. The guys JGB sent over to conduct the dryout were prompt, polite, and professional. And the gentleman they sent over to patch the ceiling was proficient and fast. But it took more than a month to schedule the second visit, and I had to follow up with them multiple times. When I did speak with them, they said that their contractor had limited availability, which is what kept delaying the scheduling of the second appointment. From a customer service perspective, they should have been proactive in scheduling the second visit, especially when they knew that the job was incomplete and that there was a thinly covered hole in our bathroom ceiling. I get that their contractor may be hard to reach if he's busy. But if business is good for them, then they should have enough contractors on call with enough availability to complete all of their jobs promptly. Finally, I had to follow up with them about paying for the second visit; they had forgotten to send the invoice. Had I not, they wouldn't have been paid for the second part of the project; and it seems they wouldn't have noticed that either. Bottom line: They do good work. But be prepared to chase them if your project requires more than one visit. May want to look elsewhere if you have a multi-day project that must be completed immediately. read more

Wow! These guys are awesome! We had a flood in our kitchen recently and used Chris and the team. They came out after hours to immediately start drying our floors, set up fans and helped us clean up. They explained everything very clearly and worked directly with our insurance company (State Farm) to make sure the claim process was smooth. I highly Recommend using this company for all of your restoration and reconstruction needs. read more

I can't say enough good things about JGB restoration. We have an older home and a 50+ year old cast iron drain pipe cracked but because it was under the stairs, we didn't know where the water was coming from at first. This means that even after having a couple of plumbers come out to our house by the time we isolated it to the drain it had been weeks and it was really bad. JGB sent someone out in a few hours and because we asked him to give us an approximate cost (we weren't sure we were going to use insurance) which he did, and he got to work right away. As things started to dry out they monitored it and kept us posted. It turned into having to pull some of the drywall because of mold concerns. Because of asbestos in our older home, they were able to connect us up with one of their partners to have that done and took care of everything. Gavin in particular was very patient with explaining to us what was involved and why things were best done a particular way. It's extremely stressful to be in this situation (at one point we couldn't use the kitchen or do laundry) but I felt so much better because I could see that they were competent, very capable and willing to take the time to explain it to us. At one point some of the boards next to the drain were still saturated even after several days of drying out. He brought in new, different equipment and it was dried out in a matter of a few days. Their pricing is more than fair and even a better deal considering the service and professionalism you receive. You never want to be in a situation where you need their services but when life happens, I'm glad we got the referral for their company. read more

We had a flood in our home in early December. JGB came out and cleaned out and dried up the mess efficiently. Once dry with powerful fans they neatly and carefully boxed and bubble wrapped items. They stored everything safely in a pod placed in our driveway. After six weeks of renovation by another contractor JGB took everything out of the pod and helped me position everything back where it should be. JGB was very efficient and careful in handling all the household items. I am very pleased with their work and would recommend them to anyone. Guy read more

We are very disappointed about how this company was not upfront about the cost of what minimal job they did. I was told that I would not be charged for the equiptment that they brought and said that they had to leave it at my house, running for a couple of days. (Which, by the way, did not do anything for our situation) This company is a total rip off and I would stay completely clear of using them in any way! If your Home-owners company says that they are going to send them out to you to fix a problem, because that is who your Home owners company contracts with, you need to let them know that you want nothing to do with such a shady company! DO NOT USE THIS COMPANY FOR ANYTHING!! read more

When you face a disaster situation at your home or business a Water Damage or Mold Damage, JGB Restoration is the company you can trust. He's professional Team is always friendly and hard working people. They give you the peace of mind you need when you facing a situations like that. Christopher walk you through the process he's honest, and always explain to you the process before doing the job I highly recommend JGB Restoration!!! read more

Professional and communicative. Chris was friendly and upbeat to speak to and got the job done fast. Alonso, the project manager assigned to me was very communicative. He was able to text instead of calls/emails, as text was my preferred method while I'm at work. read more

Chris and his team at JGB are amazing! I needed some dry wall repair, and guys were out the next day! Professional and timely - highly recommended! read more

I was referred to this company form a friend of mine. Who had a good experience. Chris was very courteous and understood the urgency in getting my house fixed. His crew was extremely efficient and I really appreciated that they handled my furniture as if it were their own. I expect that this process continues to go as smooth as it has been. I would highly recommend JGB. Extremely satisfied!! read more

I can't express what a pleasure it has been with working with Chris Langman and JGB Restoration, what a great group of hardworking guys, who know how to do things right. Highly recommend. read more

Needed a company to assess smoke damage in my house after the fires. My insurance company suggested this company and after speaking with Domonique, they were able to send out a technician the next day. Sean was on-time and very professional when he arrived. He did an assessment and provided a recommendation that solved my issues 100% without breaking the bank. He did not try to nickel and dime me to get the most but rather just provided great quality service. I would definitely use them again if needed. read more

Really great customer service! We had noticed water coming from our bath tub and onto the floor when we used it. Not knowing what to do or where to start, we found JGB Restoration on yelp. The office staff were very supportive and informative when we called. They instantly helped us by giving us options for plumber they recommended. Chris was professional and diligent when assisting us with our leak. We were able to get if fixed before it got worse. So happy with how easy they made the process, if i ever have any issues in the future they will be the ones i call! read more

Chris Langman is my hero. I had significant water damage to my condo and I contacted JGB Restoration after getting a referral from my insurance agent. Chris is the owner of the company but was immediately on top it and helped me navigate through all that comes with a massive water leak including but not limited to preventing mold growth, coping with asbestos abatement, dealing with insurance companies (and even angry tenants), and making my property look as good as new. Chris was extremely professional and responsive and I would highly recommend this company! read more

JBG Restoration is the best crew our office has ever worked with for damage restoration. We have an insurance office and when there is any water damage or any other disaster that our homeowners encounter, Chris and his team are the first ones we call. We have never received anything other than an outstanding review of their service and work. They help our agency give next level customer experience. Thank you Chris for your outstanding commitment to excellence!!! read more

I had what I thought was a bad leak and called my insurance agent to file a claim. My agent suggested that I call Chris before I filed the claim and I am glad I did! Chris and his team made it out within hours of my first call. He educated me on the situation and gave me an estimate lower than my deductible! They started immediately and fixed everything very quickly. My family and I are very appreciative for Chris, Eric and the JGB team. Thank you! read more

If you need these guys, you are probably not having a good day. Their fast response, great communication, and service help ease the pain. Far better than the Restoration company I used when I first bought my house and needed some items addressed. Many of these companies seem great until you sign the contract. Then you are at their mercy of when and how they want to respond. Chris and his team at JGB help you all the way to the finish line. read more

It has been a positive surprise to finally deal with a company that is honest and straightforward with their quotes. Chris had a great attitude and provided me an answer to all my questions. I am slightly OCD about my home but Chris and his crew were respectful when walking through my home. I I definitely hope that This is my first and last flood but I feel more secure about going through the process if it ever comes up again after dealing with Chris. I would recommend JGB to any of my family members. read more

Chris and Eric over at JGB are incredible professionals. I was referred to them by my insurance agent and they were quick to respond, provided accurate timelines, friendly, honest, easy to work with, efficient and quick! Chris was also patient in working with me while I had to figure out an insurance issue. He was always quick to reply and easy to get a hold of when needed. If you want quality work from good honest people with excellent customer service, go to JGB! read more

Seriously JGB is as good as it gets! Chris responded to my initial call right away and came out the same day. Chris was positive, knowledgeable, friendly, helpful and all round great! He explained so much to me about insurance claims and how the process works. He is the most helpful and kind person I have met. I feel so grateful that I met Chris and his wonderful team at JGB. They completed my job, got me in touch with a great contractor and made the whole experience less stressful. Call them! They will help you! read more

I had a great experience with JGB. My condo pipes had a leak in my neighbors garage where we needed to take out 4 x 10 ft of drywall from water damage on both sides. They were out their quick, gave me a great price, and did a great job. I had many questions being concerned about water damage and they were very helpful walking me through everything. A second leak even popped up after the drywall was torn out and they adapted with the added fans and equipment to prevent any further damage while that leak was to be fixed. Highly Recommended! read more

Chris from JGB, as well as each person on his team, did an outstanding job of helping us restore our home after we experienced water damage. They came right away, identified the problem, immediately began remediation of the damage, explained the whole process clearly, and were so friendly and kind. Although we were assigned a project manager for our repair & remodel (we decided to do an optional kitchen upgrade/remodel at the same time), Chris personally kept in touch with me throughout the duration of our job, and was available anytime I had a question or concern. I highly recommend JGB Restoration!!! read more

Where do I start? I really like Chris the owner. Nice guy knows his industry and customer service. Unfortunately the communication within his office is lack luster. When we originally began over a year and half ago our file got "lost" and nothing was done for a year. The project manager at the time was no longer with the company so we got lost in the mix. Chris fixed that issue but the project manager and the Dominique were lacking. Dominique although friendly at first was quick to make up answers to questions we had regarding the property and the invoices. Then when all was finished and we were suppose to get a final walk through, instead we got nasty emails saying that we had to pay or a lien would be placed on the property. When I called Chris and explained that we hadn't even done a walk through yet, he apologized. We did our walk through and found a couple of items that needs to be dealt with. Over all the work was done well. But Dominique wanted payment and said, " we will fix it right away". We opted to wait on payment do to the history and 4 weeks later received another nasty email demanding payment without notification (pictures of the items that needed fixing) of completion. Again, I explained this to Chris and he dealt with it. So if your able to deal with Chris directly for everything... Great. If not I would look at other options. read more

Chris, the president of JGB Restoration Services & Support, is unprofessional because he threaten us to go to court many times and to increase his fees, but he did not performed as he promised. At the begining, he promised us that he will take care of us and that we did not have to worry about anything. However, Chris told us that his workers are professionals and that they will cover properly our furniture and cloths during the restoration. However, they did not and our belongings got pretty dirty, and we had to spend a whole weekend cleaning everything in the house. When we told him that we did not want to pay him the money that supposed to be for them to clean the house, he threaten us by charging us 20% fee because he had to put us above other jobs. He never mentioned to us about this fee, otherwise we have used a different company for restoration. They also poured paint leftovers in our garden. In addition, there is supposed to be somebody supervising the restoration done by the workers. However, I was the only one who found mistakes during and at the end of restoration, and I could not see anybody supervising, not even the program manager that was introduced to us at the beginning. Since, there was nobody supervising the job, I was the one asking and reviewing what needed to be done. BTW Chris was disappointed that I found mistakes because he said they were trying to rush to finish since they have other commitments. Chris used Daniel from ABJ restoration to do the restoration, but Daniel neither was reviewing the work progress. The workers finally came back and fixed only the most notorious mistakes, but they left some small ones. They actually used a lot of caulking to fix the mistakes. They also partially painted the frame of the master bedroom door. Chris just stop by at the end to tell them to fix the mistakes, but he did not come back to do final inspection. In addition, Chris wants us to pay for some things that were not done. His explanations were not clear, but bogus. He loves to bully clients so they have to pay more for his poor performance. For example, Chris did not want me to buy construction materials from Costco because he said I can not return them, but I asked Costco and they said it was fine to return the materials if I have to. Also, I did not have to replace all the floor in my house but he was all the time saying things that does not make sense so I was almost force to change the entire floor. I actually found the right floor patch my house, but he was insisting to replace the whole floor without a need. Finally, he also never showed us documents of what they were planning to do or what they did for the restoration, but instead he want me to sign some a document, just incase something go wrong with his work, so I can not sue him. read more