Joe Malo from Restoration Pros was fantastic to work with. We noticed what we thought might be a…read moremold issue in our shower, and Joe came out promptly to inspect it. Thankfully, he determined it was only surface mold, treated and removed it on the spot, and didn't even charge us. What really stood out was that he took the time to explain why it happened and how to prevent it in the future. He pointed out that our shower's grout wasn't properly sealed and that the combination of our shower fan placement and high glass enclosure wasn't allowing moisture to escape as effectively as it should. It's refreshing to find someone who's honest, knowledgeable, and more interested in helping than selling unnecessary services. I really appreciated his professionalism, transparency, and willingness to educate us. If you're looking for a trustworthy restoration company, I highly recommend Joe and Restoration Pros.

I would not use this company again…read more Our situation began as a water mitigation claim, which is already stressful for a homeowner, but the process quickly became disorganized. Communication was inconsistent, timelines changed, and we were told at various points that they were waiting on insurance coordination before work would proceed. The company ultimately chose not to complete the remediation, removed their equipment, and then billed for more days than the equipment was actually on site. When I attempted to ask questions and clarify the discrepancies, the interactions were not handled professionally. The verbal communication I experienced felt confrontational and dismissive rather than solution-oriented, which made an already difficult situation much worse. Everything was handled so unprofessionally. Because I needed to move forward with repairs and focus on my family, I paid the invoice to prevent further escalation while still disputing the charges. Homeowners going through a loss need clear information, accurate billing, and respectful communication. Unfortunately, that was not our experience.

I want to recognize Nathan and the team at Neighborhood Service Restoration. Recently, a tree fell…read moreon our house and our insurance company assigned NSR to handle the pack-out. They did a great job. Nathan kept us updated every day and was really helpful throughout the whole process. Even after the job was done, he took the time to help relocate some of our boxes. Really top-notch service. I highly recommend them.

I had a really positive experience working with Nathan for checking and mitigating potential mold…read moreissues after a water leak at my home. This was my first time dealing with a water leak and I was quite overwhelmed at the beginning, but he was incredibly transparent and patient throughout the whole process. Luckily we opened up the wall and didn't find any mold, Nathan still performed some preventive treatment to stop potential mold growth. He also worked closely with my insurance, explained each step clearly, and shared a lot of helpful tips and knowledge about handling water damage. I really appreciated how professional, efficient, and detail-oriented he was, he kept the workspace clean and organized, which made me feel reassured during what could have been a stressful situation. Overall, I'm very satisfied with the service and would highly recommend them to anyone who needs help with water damage inspection or mold prevention/remediation.

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

A family member had a critical situation and a local plumbing company referred us to AssurePro. I…read morereached out to AssurePro and they were quick to respond and came out to provide an estimate for us. When we decided to move forward with them, they worked with our timeline so that plumbers could return to finish what they needed to do in a timely manner. We are very thankful that they stepped in to help us contain a very stressful emergency!

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

IRH did an incredible job in mitigating our water damage, and remediating the flooding in our home…read morefrom a burst pipe. Their communication, timeliness, and hardworking staff were more than we could have hoped for! If you're looking for a water restoration service look no more and call them.

water damage, and the process of mitigation and repair can be very stressful, and disruptive to a…read morefamily. IRH definitely helped in reducing that for us. I have to say, that IRH customer support, professionalism, responsiveness, expertise in their craft, and punctuality was exceptional. I would certainly not hesitate in recommending this company. They certainly do live up to their name IRH (integrity, reliability, and honesty) Thank you IRH team.

After a devastating house fire, we began a long and emotional rebuilding journey, and we couldn't…read morehave asked for a better team to help us through it. Our project foreman, Jose De La Cruz, was absolutely wonderful. He was always available to take my calls, answer questions, address concerns, and help whenever we needed him. His patience, responsiveness, and dedication meant so much to us. Our project manager, Matthew Jimenez, was equally amazing. He was always kind, patient, and took the time to explain each step of the process and keep us informed along the way. Rebuilding after a fire can be overwhelming, but Jose, Matt, and the entire team made a difficult experience so much easier. They didn't just rebuild our house--they helped give us our home back. We will always be grateful and highly recommend this wonderful team!

We had a house fire that just burned one room, but the smoke damage required taking the inside of…read moreour house down to the studs. Our insurance agent recommended RonDell Restoration and that turned out to be an excellent choice. Adrian Micle and his project manager Heraldo Yoquet have rebuilt our house with the highest quality standards. RonDell has chosen excellent subcontractors for each stage of the restoration. Adrian and Heraldo have helped us make good decisions for many items. My wife and I had ideas about how things should be rebuilt, and RonDell made it happen. In many cases we opted for extras, at our own expense. My roof was 25 years old. The insurance would only cover the damaged portions, so we opted to pay extra to get the whole roof replaced. Adrian and Heraldo communicated very well during the reconstruction. Heraldo proved to be an expert at scheduling the subcontractors to keep the restoration moving along. Heraldo hired an expert architect to draw the plans and get our building permit. We were upset that it took 3 months to get a building permit from Orange County, but in talking to my neighbors, some of them are waiting a year to get a permit for a substantial remodel. Now we are so very appreciative of the service that Adrian and Heraldo have provided. RonDell Restoration took care of communications with the insurance company, the mortgage company and the county for permits and inspections. Every system, AC, plumbing, electrical, paint, tile, and flooring was repaired to the highest standards. RonDell Restoration has made our house livable again and more beautiful than before. RonDell proved to be trustworthy professional and I give my highest recommendation!