I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

I have dealt with this location for many years, and will no longer be using it! I have purchased 2…read morebatteries in the past 8 months from this location. I had issues with the first battery a couple months after buying it. I was able to return and they swapped it out with no issues. I had issues with the 2nd battery (an expensive one for my classic car). I had to get a jump start early Sunday after getting gas as it wouldn't start. Later that day, I was on the side of the road on with my classic car as it stalled due to battery, I pulled the battery and went to the store to swap it out. They did not have it in stock (nor at multiple other stores as he did call to see if I could find one). The rep then told me he might get one in on Wednesday or Thursday but I explained I was broke down. He said there's nothing he could do but maybe I could get one somewhere else. First thing Monday morning, I got a battery from a parts store. I then went back to the store to meet Jason the Manager. He explained they do not refund for batteries, but I can call corporate customer care which I did. They took all the information, and asked me to email a receipt of the replacement battery I purchased elsewhere which I did. Today (Tuesday), I missed a call back from customer care asking me to call them back. When I called, I was placed on hold till she could get Jason from the store on the phone with us. After 3 attempts, she was unable to get her call answered. I asked and was told to stop by the store. Jason was already gone for the day. I spoke with the MOD who contacted Jason only to be told I will not receive a refund, only an exchange. IF Jason AND the customer care for Valvoline both know it's their policy to NOT refund for batteries, and NOT have my battery available at this or other locations for exchange, WHY did I waste numerous calls and frustration in these efforts as told by both parties????? I am a disabled veteran, neither I nor any other customer should experience those stresses or experiences with policy that doesn't nothing to protect their customers. I will be sharing this with my friends and colleagues.

Quick service. Guys were communicative and respectful. Same service I've gotten at any Valvoline,…read morewhich is why I come back. Thanks y'all!

VEHICLE DAMAGED  I…read morethought I was doing the smart thing by taking my vehicle here to get an oil change.  They damaged my car costing over $1,000.00 in repairs and rental fees. They refused to cover any of it. The area manager, Laith wouldn't even give me the courtesy of a phone call. Approving vehicle claims hurts the managers bonuses, so they will do everything to deny claims. Including yell at you over the phone.  Do yourself a favor, don't stop here.

I had my oli changed here several times. Last year when they opened and took out my glove box,…read morethey broke the clips, and it now falls on the floor when you open it. Manager Darius said he filed a claim to get the glove box replaced. A year later still no glove box or clips. I have stopped by there several times and he says, "Oh it still hasn't come in". I tried calling the corporate office, but I was stuck on hold for over 30 minutes. I may have to report to the Better Business Bureau!!!!! VERY FRUSTRATED!!!!!

DO NOT COME HERE. I have been a loyal customer here for…read moreover a year and just went somewhere else to get my oil changed this time around and found out they BROKE my oil filter housing by being so rough on it that it is now completely stripped and my drain plug has been leaking since they worked on it months ago by being so rough and caring so little that it's now completely broken. They've made it so no other place can even change my oil and now I'm having to go through trying to file a claim with the company so they'll fix what they broke. I feel so taken advantage of by this company as I've paid to get my oil changed here for the past year and now find out they've broken my car beyond repair and not been doing a good job this whole time. Also, my tires are supposed to have 32 pounds of pressure in them and the company I just took my car to informed me that my tires had 47 pounds of pressure in them after 2 months... They said it easily could've blown on me and put me in a very dangerous situation. My husband and I have been driving through narrow mountains and roads since we got it done by Take 5 a few months ago and I just praise the Lord for keeping us safe. It is clear they don't care about what they're doing and you may be put in a similar situation by this location. The business is also refusing to fix what they damaged because it's been more than 30 days (I get my oil changed every 2-3 months...), which has led to a more frustrating experience with no customer experience at all coming from their management. The manager was super rude over the phone when my husband was trying to calmly communicate the situation and responded, "I don't have time for this-" and hung up on him. Basically, I can't get my oil changed because of what they broke and are not taking accountability for. At this point, I'm over my miles for needing a change and am still waiting for the company to take accountability and fix the situation to be able to get my oil changed again. We've had better experiences at other Take 5 locations but the Bell Road location is one I would not recommend to anyone who doesn't want a broken car and a poor customer service experience.

I went to get my oil changed yesterday , and the manger bobbie has terrible customer service. She…read morehad smart responses to my questions and was not very friendly . I wouldn't go back there agai.

Awesome place for an oil change! Everyone was very thorough and kind... didn't try to upsale or…read morepressure me but also made sure I was taken care of. Highly recommend!

Came in for the first time and got my oil change. Everybody was very friendly…read more My oil was changed very quickly and the value is great i would definitely come back again

Love this place! I took my Jeep to the service department at my dealership and they quoted me an…read moreextreme number to get my car fixed. Nashville Auto was quick to pick up the phone, offer me a solution and it was affordable. I have gone back to them already and would highly recommend if you are in the East area!

Super helpful, quick and helped me decide what I really need vs what can wait to help keep the…read morecosts down! Trust them to tell the truth and fix your car quickly!

Got my oil changed while I was visiting Nashville. Very professional, and the manager Colin was…read morehelpful. They charged a bit more than other oil changes I've had done in the past, but I was in a time crunch so I didn't really mind it.

Quick and professional. Was in and out in 15-20 minutes. They did great to explain and were not…read morepushy. Will be back.

I've used Antioch Auto Center a couple times. They identify the problem, give me an estimate time…read moreof repair, and the costs. They are timely, professional, courteous, and very honest. Whenever I have a car concern I call them first (then I call my dad). I agree with Daniel B's review "They deserve extra stars for being great mechanics!" I had my car towed there (by a towing company they referred) on Thursday because of a freak accident with my tire. They had it fixed Friday. Rocky and his team are excellent, and very reasonable. Just to validate my claim, I called and was quoted 3 times more than what I was charged from 2 other mechanics in the area!

Do yourself a favor. Don't take your vehicle anywhere else in the Nashville area. Noel is a delight…read moreto work with, very knowledgeable, and beyond fair with pricing. He give me a discount I didn't ask for because we had two cars at his shop the same week. A pleasant surprise. I've recommended him to friends and family and everyone had a great experience. This place is a gem!

He is always on time. He replies fast when you are serious about the date and timing of getting a…read morediagnostic or repair done. Definitely recommend!!!

From the owner: Looking for the best auto repair in Nashville,Tennessee. Well, look no further call now for a…read moreconsultation.

My cars steering column was cracked. They ordered the part, I made the Appt., took it in and they…read morerepaired it. It was an easy process and the staff was very friendly. It's close to home & nice having a mechanic close by.

What a great experience. I brought in an older Ford that had an engine warning light on that needed…read moreattention so that I could sell the car. They did an extremely thorough inspection of the car, much more so than punching in a diagnostic code. The cost breakdown of repairing their findings was very reasonable and I appreciate that they gave me separate labor and material costs. Both Cassie and Amanda on the phone and in person were outstanding, patiently explaining my options with no pressure or selling and with an incredible amount of automotive knowledge. If I could steal them both for my business I would. It feels good to have found an auto repair shop that I can trust.