I waited 50 minutes (4th car) only to be told that they cannot change my powering steering fluid, a special tool was needed, not true, nor could they top off brake fluid. If I wanted oil change only it would be another 45 minutes. Two people working on a busy Saturday. I will never go there again, b/c of the "Lie", to lie to me b/c the employees are too lazy to do a job they are getting paid for. Shame on you people, I was going there for years, never ever again! Worst place ever. Cleveland OH read more

Took my Lincoln MKC for an oil change on 4/1, the day before a trip to South Carolina. I reached my destination the following evening and noticed the engine splash guard was hanging low on one side. Being 500 miles from home, and no tools or garage to work in, I had no choice but to continue to drive it as it was. Now, I'm sitting at a dealership hoping they can fix it. I messaged Take 5 through their website with my concern, and my message has been ignored. I'll never use them, nor recommend them. read more

Take 5 Oil Change - Engine splash guard falling off. All but 2 screws completely fell out after Take 5 changed my oil - Oil Change Stations Near Me - Cleveland, Ohio

I had a great experience at the Take 5 on Mayfield Rd at SOM. The 2 men were friendly & informative and just a pleasure to talk to. The best oil change I ever had at a Take 5 read more

Really nice personnel Serviced the vehicle I did not feel pressured to purchase anything First time here I would come back read more

I brought my 1985 Oldsmobile Toronado for a simple oil change and was asked to remove the car from their property a oil change place down the street happily did it. read more

When I tell you it was a double line. The gentleman came out and offered everyone a cold water. Then he was so pleasant he makes you want to wait for the service. Ethan changed my air filters (one I didn't know existed. The manager was so polite as well... on a scale of 1-10 I GIVE THIS PLACE A 20 hands down! I have gone there 7/8 times in the past. My husband comes here also! It was my first time in my newest car. Ask for ETHAN I promise you that he will make your day! THANKS AGAIN GUYS! And see you in 3,000 miles!! read more

Not going there again, dude cant even pour the engine oil without spilling it. Dude has one job to por in fluid and he messed that up... Now my car smelled like burning oil thanks to Take 5 OIl Change crew... UNREAL !! read more

Take 5 put the wrong oil in my car on w150 and I been driving with the wrong oil for 4 days now heard a noise in my engine and that's when I find out they put the wrong oil in side my car. Up on finding they did wrong I take my car up there and explain the problem said it wasn't the wrong oil. Went to a few different places to have the car looked at and both places are saying it's cause of the wrong oil u tell me I am about post pictures of what they put in. read more

Take 5 Oil Change - Oil Change Stations Near Me - Cleveland, Ohio

I can't recommend this place at all. I have been out of work for quite some time and finally had $30 for the oil change special. I was pushed into a more expensive one- twice as much by the tech. I felt like I had no choice. Every dollar is important right now. I told the guy I couldn't afford it but he kept pressuring me. I feel like I've been scammed. Avoid this place! read more

joshua was great early morning I was the first car in and he smile bright and he was even training another guy and he still kept his cool it was just good to see read more

Very courteous and fast even with a long line of cars on a Saturday! Didn't try to sell me a bunch of stuff I didn't need which I always appreciate. read more

Worst experience. My son had an oil change early June. The staff was rude and obnoxious. They were supposed to give him a discount on a filter and was given some kind of song and dance. Fast forward to August. I noticed oil on the garage floor. Took the car to the Ford dealership because we have an extended warranty. Turns out, Take 5 did not tighten the oil cap and 3/4 of the oil had leaked out of the car. The filter was soaked, oil was covering all aspects of the engine. $388 later, the engine was cleaned and filter replaced. I called Take 5 and they said because we did not take the car back to them, they would not help. No way would I take a car to them ever again. We almost lost then engine, the car could have gone up in flames! Careless, reckless employees. Rude staff. Horrible! Store manager was rude too. Never again. read more

Took our car for an echeck + an oil change. We had Bill, Mike + Marcus work on the car. We didn't have an appointment; we just drove in. They started working on it right away; there was no wait. We were offered free bottled water, which was a nice surprise. All of the workers were courteous + pleasant. They kept us updated with how much longer the process would take (it didn't take long, really) I was really impressed by the speed + efficiency. The echeck was free + the oil change $40. I was pleasantly surprised with the work ethic of this crew and their friendly attitude. The location is convenient, right off the I-71 I will use this Lube Stop again for future service. read more

They will try really hard to sell you the "up package" or things you may not need. So it's a standard oil change place. They will change your oil correctly. Corporate should change their policy about pushing addition work, or higher priced items. I feel bad for the guys who have to sell the stuff. read more

Awesome customer service. Employees are very friendly and like what they do. I needed assistance as I dropped my engine oil cap to the undercarriage of my car and was unable to retrieve my self. Took it in and they were able to get me in immediately and retrieved the cap within minutes. Problem solved! They even topped off my oil free of charge! I will look forward to conducting business here in the future. read more

Brian , Michael and Chad took real good care of my vehicle. Very professional and an obvious good team support environment. They did not try to push unnecessary service. They even offered water on a hot day. Pretty cool. read more

These guys are awesome! Spoke to Michael over the phone. He was super pleasant and very helpful. We went in right away and were greeted very quickly. The service on the truck was insanely fast and almost humorous! The crew was super pleasant to interact with! I will definitely be returning! read more

Hands down best oil change I've ever had! This place is wonderful!!! 10 stars. I pulled in at 6:00 and pulled out at 6:11. Taylor and Will were the most helpful guys I've ever had when getting this service! Very quick, very knowledgeable & fabulous customer service! I recommend this place to everyone! read more

DONT GO HERE! I went in for an oil change and the next day my car broke down and all of the oil that was in my car the day before was all outside underneath of my car. I know it might seem like a good thing that they do it in such a timely manner, but I prefer quality over quantity any day. I ended up paying $74 for an oil change AND a new air filter! I just don't trust letting them work on my car again after my car breaking down. read more

I was over due for an oil change and my boyfriend didn't have time, so he sent me to Lube stop. I was dreading it all the way there thinking of all the other things I could be doing instead of sitting and waiting for my oil to be changed. I pulled in and there were no cars in front of me. Being my first experience at a Lube stop I was a little leery pulling into the garage, but the guys were excellent and made me feel like a pro. Then I find out I don't have to wait in a greasy smelly waiting room, I get to stay in my car! I thought I could catch up on some email, nope, the guys were so efficient and friendly my email never had a chance. I was a little uncomfortable when they came up to the window and said I needed this and that and it would cost this much, simply because I have heard of too many garages taking advantage of blonds like me, saying they need things that they really didn't. So I told them I would let my boyfriend know. They gave me a sheet of what they saw needed to be done with their price so I could shop around if I chose to. But they were right, my boyfriend was aware of such things so I didn't feel like I was being taken. Thanks for having my back Lube Stop! Before I knew it I was driving off with a smile of accomplishment! If I ever need a professional oil change again, I know where I'll be going! read more

Bait and switch, way overpriced for the convenience. Never again. Contacted corporate, unsatisfactory results. Horribly written response email. read more

Service you expect... Not a hard sell place for changing your oil. With their standards of 21 point inspection, I felt very comfortable with the suggestions for my next scheduled service. read more

When I arrived, someone came out in the 5 degree weather and greeted me with a bottle of water. They got me in, I had a small issue with my oil cap, and before they did anything they let me know and asked for permission. They topped off my fluids and filled my tires. And asked if i wanted a snack all while I was warm in my car. 10 minutes with my issues and I wasBest oil change experience ive ever had in Cleveland. W. 150th next to speedway is the place to be!!!! read more

Ive never been to a lube stop location and this was a great first trip! They had excellent, friendly, and helpful staff. Quick and wonderful experience. I will definitely come back! read more

Excellent service, super-friendly, pleasant staff. Jeff is so awesome he should seriously win an award, so someone get on that, management.

These guys were super nice and made my last minute e-check quick and easy. Top notch customer service!

They make getting your oil change so nice and pleasant. Not my first time here. Totally recommend