Larry... they say ask for him.. that's crazy. First, he is very dishonest. I got my vehicle from…read moreCarvana and it had many undisclosed and unaddressed issues. There was lots of undocumented damage including a bad transmission and bad torque converter. SilverRock tells me the vehicle needs to go to one of their approved "in network" transmission specialists. We choose Norman, Oklahoma as that's the closest location to where we live. The manager (the person previously mentioned) did seem calm, friendly, agreeable, and informative at first. We were glad to have found that location and he made it seem like he knew cars and transmissions better than anyone. I felt we were in good hands. He personally gave us updates and a timeline for repairs. He explained the process.. ok, great. Now, next what happened was we waited for all the approvals as we needed an entire transmission R&R (Remove and Replace). SilverRock approved. Great! However, we were given a timeline and none of those times were accurate. It caused for several unnecessary missed work days.. we looked past that. There were reasons (excuses), fine. We accepted the uncertainty of time estimates. No problem. After near to two weeks we returned to pick up the vehicle and following a quick conversation I decided that once I got home I'd have a look under the hood. Something about the conversation I had just didn't feel right and I figured I should have a look. The first thing I noticed was that when I looked into the engine bay I could see the ground below. That was weird. No vehicle I've ever owned or had to replace fluids in was ever in a condition where I could see the floor. I know that a protective shield plate was missing and it was indeed the one they have to remove to do transmission work. The second thing I noticed was that the grounding strap that connected to the TCM (TRANSMISSION CONTROL MODULE) was just dangling loose. It had to be disconnected during the replacement and was not reconnected. I contacted the car seller and insurance company and they told me to take the vehicle back to be properly reconnected and that it was an incomplete service. I was not pleased. When I brought my vehicle back I spoke to the manager (the person aforementioned).. right to my face and immediately HE BEGAN TO LIE. I TOLD HIM THE GROUND STRAP THAT CONNECTED TO EITHER THE PCM/TCM was left disconnected and dangling. Instead of accepting responsibility and accountability he told me right to my face that CHRYSLER/JEEP PUTS THAT STRAP THERE BUT IT DOES NOTHING. ACCORDING TO AAMCO'S MANAGER, "IT'S AN EXTRA PART THEY JUST THROW IN THERE AND IT SERVES NO PURPOSE." Now, I already know what that grounding strap does. It ensures the transmission they installed and it's computer components receive the correct and steady voltage to function and prevents damage to the components that include surges, low voltage, and fluctuating static that will destroy the parts related to heat and improper readings and calibration. In no way does Jeep just "throw that in there" to serve as an "extra courtesy" part that serves no purpose. I explained to him that that was ridiculous, and he doubled down on that lie. Next, he tried to get out of the missing "belly pan"/splash shield they removed to get to the transmission and never reinstalled. He told me that "It may have been removed and one of my guys saw it and took it thinking it was junk".. he admitted he has a guy that comes there and takes parts that are laying around. That was crazy to me. He then said that the plate was never on the vehicle when they got it. That statement was false. ALSO, WERE THAT THE CASE THEY SHOULD HAVE DOCUMENTED IT AND MENTIONED THAT TO SILVERROCK SO THEY COULD APPROVE AN ORDER FOR A REPLACEMENT OF THAT $200+ "belly pan". Next that man told me I didn't need that part.. that it mostly served a cosmetic function and was not needed. I already know that in reality that shield protects the engine, belts, alternator, and other engine components from damage from water and debris. He tried to convince me that is was simply a part I did not need. Then after agreeing to order and install a new one because IT WAS NEVER DOCUMENTED BY A TECHNICIAN THAT THE SHIELD WAS NOT THERE WHEN MY VEHICLE HAS BROUGHT IN (it was there, they took it off) he still called around and tried to get out of it. To sum things up..the management at that AAMCO location is DISHONEST, INATTENTIVE to DETAILS, NEGLIGENT, AND "UNAPOLOGETIC". (No apology was ever offered to me for their blunders.) I'm still a bit perplexed as to why an adult would stand there and lie like a small child as opposed to admitting fault. I won't tell anyone to avoid this AAMCO location.. that should be obvious. I will say I ABSOLUTELY AM NOT PLEASED WITH THIS EXPERIENCE and I'll be working with several corporate departments and possibly the Oklahoma Attorney General's office in tandem to have my grievances and observations appropriately documented and addressed.

A+++ Best Transmission repair in Norman. Don't go anywhere else unless you want to get Ripped off…read more Ask for Larry, very professional, and Kind. I have a 2008 Dodge Grand caravan, and my transmission went out. I called around, to all the repair shops in Norman, and AAMCO had the best price, and now it feels like I'm driving a new car. The gears shift smoothly and I'm very Satisfied. They are located at 922 N. Flood, just off of Robinson. I am very Happy and won't take my automobiles anywhere else. THEY ARE THE BEST!!!!!!!

Although the female making appts and checking in is a failure. Been there many times for my vehicle…read moreneeds. Overall very good. Left with two things needed, not checked into, due her failure. The techs/mechanics excellent. And the shop supers were checking into a past ? Item told me todo. Couldnt get it on write up for tech. BUT, try make it 2000 miles to next service.

Came in for a 12:00 pm appointment on a Thursday for an ($100) oil change and tire rotation. Had to…read moretake off work. 40 minutes later, they hadn't even pulled my car into the garage, so I asked for my keys and walked out. They're charging $100 for this level of service. I guess appointments don't mean anything at Hibdon. What a joke!

Robbie has been working on my vehicles for years now. He is fair every time and always communicates…read morewell. You can trust Robbie to do the right thing every time. He doesn't try to be the very fastest or the very cheapest. He and his crew do great work and back up their repairs. He has replaced an engine for me, repaired wheel bearings, A/C, and smaller stuff. I am so thankful to have Wells Automotive to help me. I don't have to worry for a minute about integrity or ability. I recommend them to all my friends and family.

Robbie and his crew always does honest hard work and keeps repair prices very reasonable. Anytime I…read moreneed a repair done, the first place I come to is Wells. Their recommendations and expertise is always on the mark. I have older vehicles that I trust with Wells and will continue to have them work on all my vehicles without hesitation.

These guys are so nice, and very straight forward. As someone who doesn't know a lot about cars, I…read morealways feel like I'm getting taken advantage of by mechanics, but not them. Not only are they very professional, they're extremely quick too! I dropped my car off for a diagnosis at around noon and they had it diagnosed and fixed by 5:30! I had told them it was our only car and that if it would take more than a day, we'd have to bring it back the next day early in the morning. They told me that it wasn't safe to be driving it the way it was now and that they'd get it done that night. I did some research into the issue they were fixing (ac compressor and belt replacement) and shopped around for prices, and their prices were really fair! Can't recommend enough. They are now our regular mechanics.

I had a very unique situation that involved buying a non running car out of state (Im in CT, car…read morewas in OK). The transport company I choose required the car to run to be picked up and delivered to CT. I had it towed to Off campus and all I can say is WOW! Service, communication and over all experience far exceeded all expectations. Pricing was extremely fair and was one of the easiest transactions every! If you are in the Norman OK area.... you MUST check these guys out!

I had the absolute best experience here. If you are looking for someone to fix your vehicle give…read morethem a call! They are honest and fair. Amazing dude, so friendly and funny and treated me like Family. Was patient and answered every question I had and now my Volvo is running like new again! I will never go anywhere else again, he went above and beyond for me!

Very professional and did all on time. competitive rate. Good customer service and the car looked…read morelike new. Second time we have used in past 5 years.

We have used the a few times over the last 20 years. Always great work and very honest folks…read more Highly recommend Mills!

While they specialize in transmissions, they really specialize in cars. I took my 2006 F-250 in…read morewith a differential fluid leak and they diagnosed it and fixed it in just a few days. I got updates about it and the price literally couldn't have been beat, elsewhere. I can't recommend them highly enough for your mechanical needs. Having a talented mechanic in your corner is an asset you can't go without.

Looked at my car even when he was busy!! Just to ease my headache of not knowing what is the issue…read more It's good hearted people like this that brighten the world. Thank you so much wade!!

After someone backed into me in a parking lot, my dealership sent me to Million Paint and Body. I'm…read moregrateful they did--the process was smooth and transparent; when I would call in for an update, I'd get a detailed explanation of what had been done and what was left. It looks brand new and they even took care of a few non-accident related scratches. And a detailing right before I got it back!

Awesome staff. Communicated all the way through the process and made sure everything was taken care…read moreof. Cleaned the car and made sure everything was good after pulling out of the lot. Would highly recommend taking your car here!